Journal of Tourism and Economic
Vol 4, No 1 (2021): EDISI 4

ANALISA PENGARUH SOP ( STANDARD OPERATING PROCEDURE ) TERHADAP KINERJA WAITER DAN WAITRESS DI IN BLOOM RESTORAN HOTEL AYAARTTA MALIOBORO YOGYAKARTA, INDONESIA

Slamet Supriyanto (Sekolah Tinggi Pariwisata AMPTA Yogyakarta, Indonesia,)
Lutfi Hendriyati (Akademi Pariwisata Yogyakarta)



Article Info

Publish Date
29 May 2021

Abstract

Standard operating procedures or commonly called SOPs are important things that every company must have and must be a guide in carrying out work activities by all waiters and waiters at In Bloom Restaurant Hotel Ayaartta Malioboro Yogyakarta. This research uses a quantitative approach method, using data from questionnaires and uncovering problems in the form of numerical scores, which are then processed and tested by statistical analysis techniques in an effort to reveal the performance and effectiveness of SOP implementation in carrying out tasks at Bloom's Restaurant.

Copyrights © 2021






Journal Info

Abbrev

JTEC

Publisher

Subject

Economics, Econometrics & Finance Environmental Science Social Sciences

Description

Journal Of Tourism and Economic (e-ISSN: 2622-495X, p-ISSN:2622-4631) is published by the STIE Pariwisata API Yogyakarta. Journal Of Tourism and Economic SINTA 5 Accredited by Kemenristekdikti no: 36/E/KPT/2019 13 Dec 2019 since the first edition (e-ISSN: 2622-495X, p-ISSN: 2622-4631) encourages and ...