Public Health Perspective Journal
Artikel Inpres December 2021

Community Satisfaction on The Utilization of E-health Information System in Surabaya City

Martha, Tiara Sandi Ayu Diea (Unknown)
Rochmah, Thinni Nurul (Unknown)



Article Info

Publish Date
25 Oct 2021

Abstract

E-health is an online patient registration tool at the Primary Health Centre in Surabaya City. Monitoring the level of community satisfaction is needed to ensure that e-health continues to function properly. This study aims to determine the level of community satisfaction on the utilization of e-health information systems in Surabaya City and what factors influence it. The design of this research is associative with a quantitative approach. Data was collected using a questionnaire online with an accidental sampling technique on 385 respondents. Data analysis is using statistical descriptive and multiple linear regression tests. The results of this study indicate that most users are very satisfied with the e-health information system. Age (p=0018), gender (p=0.000), and sources of information (p=0.000) influenced community satisfaction on the utilization of e-health information systems. Based on these results, it is necessary for the government to maintain the quality of e-health and make e-health as a pilot for other cities or regions in Indonesia.

Copyrights © 2021






Journal Info

Abbrev

phpj

Publisher

Subject

Public Health

Description

Public Health Perspective Journal publishes original papers, reviews and short reports on all aspects of the science, philosophy, and practice of public health. It is aimed at all public health practitioners and researchers and those who manage and deliver public health services and systems. It ...