International Journal of Evaluation and Research in Education (IJERE)
Vol 11, No 1: March 2022

Evaluation of structural and measurement models of student satisfaction in online learning

Herwin Herwin (Universitas Negeri Yogyakarta)
Fathurrohman Fathurrohman (Universitas Negeri Yogyakarta)
Wuri Wuryandani (Universitas Negeri Yogyakarta)
Shakila Che Dahalan (Universiti Pendidikan Sultan Idris)
Suparlan Suparlan (Universitas Negeri Yogyakarta)
Firmansyah Firmansyah (Universitas Negeri Yogyakarta)
Kurniawati Kurniawati (Universitas Negeri Yogyakarta)



Article Info

Publish Date
01 Mar 2022

Abstract

This study aimed to evaluate structural models and measurement models of student satisfaction in online learning. This was a quantitative study using a survey research design. Structural model testing was done by examining the relationship between several variables. The variables in question were the learning management system (LMS), admin services, the performance of facilitator lecturers and student satisfaction in learning. The sample used in this study were 149 students. Data analysis was performed using the multivariate Structural Equation Modeling (SEM) technique. The findings of this study indicated that the facilitator lecturer performance is the variable that has the greatest effect in increasing student satisfaction in online learning. Admin service is another variable that has a positive effect on student satisfaction, both direct and indirect effects. The LMS variable does not show a direct effect on student satisfaction, but the LMS has an indirect effect on student satisfaction through the variable facilitator lecturer performance and admin services.

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Journal Info

Abbrev

IJERE

Publisher

Subject

Education

Description

The International Journal of Evaluation and Research in Education (IJERE) is an interdisciplinary publication of original research and writing on education which publishes papers to international audiences of educational researchers. The IJERE aims to provide a forum for scholarly understanding of ...