Jurnal Ilmu Manajemen (JIM)
Vol 8 No 4 (2020)

Peran Organizational Citizenship Behavior sebagai Variabel Mediasi Pengaruh Emotional Intelligence terhadap Kinerja di Fakultas Ekonomi Universitas Negeri Surabaya

Inas Khildah Fatmawati (Universitas Negeri Surabaya)
Nurul Indawati (Universitas Negeri Surabaya)

Article Info

Publish Date
05 Aug 2020

Abstract

The purpose of this study is to analyze the effect of emotional intelligence on performance through organizational citizenship behavior. Respondents in this study were lecturers at the Faculty of Economics, Universitas Negeri Surabaya and 56 samples were obtained for analysis. Data analysis technique used is a Partial Least Square with SmartPLS 3.0 software.The results show that there is a positive and significant effect between emotional intelligence with performance, emotional intelligence with organizational citizenship behavior, OCB with performance, and emotional intelligence with performance through OCB.

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Journal Info
Jurnal Ilmu Manajemen (JIM)
Website

Abbrev

jim

Publisher

Universitas Negeri Surabaya

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance

Description

Jurnal Ilmu Manajemen (JIM) bertujuan menyebarluaskan hasil penelitian dari pemikiran bidang Manajemen (Sumber Daya Manusia, Keuangan, dan Pemasaran) kepada para akademisi, praktisi, dan mahasiswa. Jurnal Ilmu Manajemen (JIM) mencakup studi ilmu manajemen yang terdiri dari: 1. Manajemen Pemasaran; ...