International Research Journal of Business Studies (E-Journal)
Vol 14, No 2 (2021): August - November 2021

The Factors Affecting Cooperation and the Moderating Effect of Technological Turbulence

Arthur Tunggul Siahaan (Universitas Prasetiya Mulya, Kampus Cilandak, Jl. R.A. Kartini, Cilandak Barat., Cilandak, Jakarta Selatan, Jakarta 12430, Indonesia)
Eko Suhartanto (Universitas Prasetiya Mulya, Kampus Cilandak, Jl. R.A. Kartini, Cilandak Barat., Cilandak, Jakarta Selatan, Jakarta 12430, Indonesia)
Christiana Tercia (Universitas Prasetiya Mulya, Kampus Cilandak, Jl. R.A. Kartini, Cilandak Barat., Cilandak, Jakarta Selatan, Jakarta 12430, Indonesia)

Article Info

Publish Date
03 Jan 2022

Abstract

This present study examines the effect of technological turbulence in driving cooperation, the role of non-economic satisfaction in mediating between focal constructs of relationship marketing (RM) with cooperation, and the effect of interpersonal commitment on interorganizational commitment. The findings show that high technological turbulence dampens the positive relationship of two focal constructs of RM, non-economic satisfaction mediates focal constructs of RM and cooperation, and interpersonal commitment influences interorganizational commitment. The study uses empirical data from business-to-business (B2B) ICT resellers in Indonesia to test the hypotheses developed. A structured questionnaire via an online platform is used as a research instrument with one hundred and one companies participating. https://doi.org/10.21632/irjbs.14.2.171-186 

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Journal Info
International Research Journal of Business Studies (E-Journal)
Website

Abbrev

jurnalirjbs

Publisher

Prasetiya Mulya Publishing

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

International Research Journal of Business Studies (IRJBS), with registered number ISSN 2089-6271 (Print) and ISSN 2338-4565 (Online), is an open access and peer-reviewed scientific journal published by Prasetiya Mulya Publishing, Universitas Prasetiya Mulya. IRJBS published three times a year ...