Scientific Journal of Reflection : Economic, Accounting, Management and Business
Vol. 1 No. 1 (2018): SCIENTIFIC JOURNAL OF REFLECTION : Economic, Accounting, Management and Busines

MENINGKATKAN KUALITAS PRODUK SEBAGAI STRATEGI FUNDAMENTAL DALAM BERSAING

Roidah Lina (Unknown)



Article Info

Publish Date
01 Jan 2018

Abstract

For manufacturing companies, especially in the food and beverage sector presenting the quality of products is the principle, therefore consumers buying products. Therefore, this research was conducted. The aim is to analyze the effect of product quality on satisfaction and consumer loyalty. To study this research a quantitative approach was used, and the object of research is one food and beverage company, PT. Kobe Boga Utama. The sample technique used is Accidental Sampling amounting 97 respondents. The analytical method used is linear regression consisting of validity, reliability, correlation coefficient, determination coefficient, regression tests, and hypothesis testing. The results show that product quality is the reason consumers loyal. In the quality of products there is a value of customer satisfaction, in this case is the taste

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Journal Info

Abbrev

SJR

Publisher

Subject

Economics, Econometrics & Finance

Description

SCIENTIFIC JOURNAL OF REFLECTION is a venue for scientists, practitioners, teachers and students to publish research results, critical analysis and applied concepts in economic scope including economics studies, accounting studies and management and business ...