Journal Of Sharia Banking
Vol 1, No 2 (2020)

THE EFFECT OF BRAND EQUITY, PROMOTION AND SERVICES ON CUSTOMER'S DECISION TO USE SHARIA BANK IN SANGKUMPAL BONANG PADANGSIDIMPUAN MARKET

jeni kurnia (IAIN Padangsidimpuan)
muhammad isa (IAIN Padangsidimpuan)
budi gautama (IAIN Padangsidimpuan)
damri batubara (IAIN Padangsidimpuan)



Article Info

Publish Date
17 Dec 2020

Abstract

Sangkumpal Bonang market is the same as the market in general, where this market is where people trade, looking for fortune, a place where sellers and buyers meet and conduct transactions. Based on data obtained by Sangkumpal Bonang Padangsidimpuan market, more traders use conventional banks than sharia banks. This study aims to determine the effect of brand equity, promotion and service on customer decisions using Islamic banks in the Sangkumpal Bonang Padangsidimpuan market. This research is a quantitative research, data sources used are primary data. The data collection technique used was a questionnaire, and documentation with a total sample of 69 respondents with the sample measurement technique was the Slovin formula. The results of partial research (t test) are Brand Equity and Services affect the Customer Decision while Promotion does not affect the Customer Decision.

Copyrights © 2020






Journal Info

Abbrev

jsbanking

Publisher

Subject

Economics, Econometrics & Finance

Description

journal of sharia banking is a sharia banking journal of the faculty of Islamic economics and business State Islamic Institute Padangsidimpuan which is published every two times a ...