Jurnal Prajaiswara
Vol. 2 No. 2 (2021): December 2021

Factors Affecting Organizational Citizenship Behavior (OCB) in Jambi Province Government Employees

Fathiyah Fathiyah (Badan Pengembangan Sumber Daya Manusia (BPSDM) Provinsi Jambi, Indonesia)
Bambang Niko Pasla (Universitas Gadjah Mada, Yogyakarta, Indonesia)

Article Info

Publish Date
20 Dec 2021

Abstract

This study aimed to examine the Organizational Citizenship Behavior (OCB) of employees and the factors that influence it. The sample in this study was 120 employees of the Jambi Provincial Government. The data collection method used a questionnaire and was analyzed using verification analysis. The analytical tool in this study used Confirmatory Factor Analysis (CFA). The results of this study explain that OCB can be influenced by internal factors, namely job satisfaction, organizational commitment, employee morale, and work motivation, and external factors, namely leadership style and corporate culture, the highest and most influential factors in employee job satisfaction.

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Journal Info
Jurnal Prajaiswara
Website

Abbrev

file2

Publisher

Badan Pengembangan Sumber Daya Manusia Provinsi Jambi

Subject

Economics, Econometrics & Finance Education Environmental Science Social Sciences Other

Description

The focus of Jurnal Prajaiswara provides scientific information resources aimed at widyaiswara, researchers, academics, research institutions, government agencies, stakeholders, and practitioners. The scope of the Prajaiswara Journal is to publish original research manuscripts, review articles, ...