Jurnal Teras Kesehatan
Vol 5 No 1 (2022): Jurnal Teras Kesehatan

ANALISIS PROSEDUR KLAIM BPJS DAN SOP RAWAT INAP GUNA MENUNJANG EFEKTIVITAS KERJA PEGAWAI DI PMN RUMAH SAKIT MATA CICENDO BANDUNG: ANALYSIS OF BPJS CLAIM PROCEDURES AND INPATIENT SOPS TO SUPPORT EMPLOYEE EFFECTIVENESS AT PMN CICENDO EYE HOSPITAL BANDUNG

Sigit Gustiana (Politeknik PIKSI Ganesha)
Feby Wahyuni Savitri (Politeknik PIKSI Ganesha)

Article Info

Publish Date
28 Jan 2022

Abstract

The purpose of this research is about BPJS Claim Procedures and Inpatient SOP to Support Employee Work Effectiveness at PMN Cicendo Eye Hospital Bandung. This study used qualitative research methods. The type of research is descriptive while the data collection techniques used are observation, interviews, and literature study. This type of research was chosen because it is in accordance with the problems studied. In general, BPJS claims at PMN Cicendo Eye Hospital Bandung are in accordance with established procedures. However, there are several obstacles in collecting claim files, such as a diagnosis letter that is left behind by the doctor's signature, the completeness of the introductory file and incomplete examination results. For inpatient admissions, it is quite good in providing services immediately, in patient admission procedures, in accordance with what has been determined in correct and appropriate services. Acceptance of new patients is a major part of the treatment process before carrying out an examination to determine the next action to perform surgery or to go home from the hospital.

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Journal Info
Jurnal Teras Kesehatan
Website

Abbrev

jutek

Publisher

Politeknik Al-Islam Bandung

Subject

Health Professions Languange, Linguistic, Communication & Media Medicine & Pharmacology Physics Public Health

Description

JTKes memuat topik-topik artikel yang erat kaitannya dengan bidang: Terapi Wicara meliputi Etiologi, Assesmen, Diagnosis, Intervensi, maupun perkembangan teori gangguan bicara, bahasa dan menelan termasuk pendidikan dan manajemen klinis terapi wicara. Radiologi dengan ruang lingkup Radiodiagnostik, ...