LEGAL BRIEF
Vol. 11 No. 2 (2022): Law Science and Field

The Effect of Career Development and Emotional Intelligence on Organizational Citizenship Behavior Mediated Job Satisfaction in Employees PDAM Tirta Deli

M. Topan Sahroni (Universitas Muhammadiyah Sumatera Utara)
R. Sabrina (Universitas Muhammadiyah Sumatera Utara)
Muis Fauzi Rambe (Universitas Muhammadiyah Sumatera Utara)



Article Info

Publish Date
29 May 2022

Abstract

The purpose of this study was to determine and analyze the effect of career development and emotional intelligence on organizational citizenship behavior mediated by job satisfaction. The sample in this study used a saturated sample, where all of the population was sampled, but employees as leaders and researchers were not included in the sample. The sample in this study amounted to 67 employees. The data collection technique in this study used a questionnaire method, with SEM-PLS statistical analysis. Data processing in this study using the software program SmartPLS 3.3.3. The results of this study prove that career development directly has a positive and significant effect on organizational citizenship behavior. Furthermore, emotional intelligence has a positive and significant effect on organizational citizenship behavior. While job satisfaction has a positive and significant effect on organizational citizenship, and career development has a positive and significant effect on job satisfaction, emotional intelligence has a positive and significant effect on job satisfaction, so indirectly job satisfaction can mediate career development on organizational citizenship behavior. And indirectly job satisfaction can mediate the influence of emotional intelligence on the organizational citizenship behavior of employees.

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Journal Info

Abbrev

legal

Publisher

Subject

Law, Crime, Criminology & Criminal Justice

Description

The LEGAL BRIEF is a publication that is published every half-yearly and is intended as a forum for the exchange of ideas, studies and studies, as well as being a conduit of information, for the purpose of developing the development of legal science and those related to law in Indonesia. This ...