Jurnal Ipteks Terapan : research of applied science and education
Vol. 16 No. 4 (2022): Jurnal Ipteks Terapan : research of applied science and education

IMPLEMENTATION OF CUSTOMER RELATIONSHIP MANAGEMENT IN OPERATIONS EFFORTS TO INCREASE SALES

Ilham Ramanda (a:1:{s:5:"en_US"
s:19:"STMIK Royal Kisaran"
})
Herman Saputra (STMIK Royal Kisaran)
Sri Rezki Maulina Azmi (STMIK Royal Kisaran)

Article Info

Publish Date
31 Dec 2022

Abstract

The development of information technology today facilitates human work as a medium to run a business or business. Syafri's shop is a shop that serves various kinds of basic needs needed by the people in Kisaran City. The company in the food sector is still implementing manual sales. With today's tight business competition, it is necessary to create an online sales system at Syafri's Store by applying the Customer Relationship Management (CRM) method which intends to know customer needs and customer desires to find out good relationships with customers. The purpose of this study is to find out what consumers are asking to stay loyal to buy products and to increase sales at Syafri Stores by implementing a Customer Relationship Management system. Meanwhile, in making this system a responsive web-based system with PHP and MYSQL programming languages as databases.

Copyrights © 2022




Citation Download
RIS
EndNote, Reference Manager, ProCite
BibTex
Latex, Jabref
Full PDF
440.608 KB
Original Source
Download Original
Google Scholar
Check in Google Scholar
Journal Info
Jurnal Ipteks Terapan : research of applied science and education
Website

Abbrev

jit

Publisher

Lembaga Layanan Pendidikan Tinggi Wilayah X

Subject

Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Astronomy Automotive Engineering Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Earth & Planetary Sciences Economics, Econometrics & Finance Electrical & Electronics Engineering Energy Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Library & Information Science Materials Science & Nanotechnology Mathematics Medicine & Pharmacology Neuroscience Nursing Physics Public Health Veterinary Other

Description

The journal focuses on publishing unpublished original research results anywhere such as: the research result on applied science and education such as: curriculum development and learning, character education, technology and instructional innovation, and learning evaluation. the research result on ...