Ocean Engineering: Jurnal Ilmu Teknik dan Teknologi Maritim
Vol. 1 No. 3 (2022): September : Jurnal Ilmu Teknik dan Teknologi Maritim

THE INFLUENCE OF SERVICE QUALITY TOWARDS STUDENT’S SATISFACTION AT ACADEMIC ADMINISTRATION AND STUDENTS AFFAIRS DEPARTMENT (AASA)

EkosulisEkosulis (Unknown)

Article Info

Publish Date
28 Oct 2022

Abstract

Institute of Business and Informatics STIKOM Surabaya (STIKOM Surabaya) is one of the private universities in Surabaya. STIKOM Surabaya has two faculties namely Faculty of Technology and Informatics, and Faculty of Economics and Business. The Faculty of Technology and Informatics has six departments, while the Faculty of Economics and Business has three departments. The department handling academic administration of students from all departments is Academic Administration and Student Affairs Department (AASA). The problem arises is STIKOM Surabaya had a will to evaluate the service quality in AASA based on student’s perceptions which would be used as an input to improve the service quality of AASA

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Journal Info
Ocean Engineering: Jurnal Ilmu Teknik dan Teknologi Maritim
Website

Abbrev

ocean

Publisher

Universitas Maritim AMNI Semarang

Subject

Engineering Mechanical Engineering

Description

Menyambut baik kiriman yang memberikan wawasan tentang masalah terkini dan utama yang berhubungan dengan ilmu Teknik dan Teknologi Maritim. Artikel bisa ditulis dalam bahasa Inggris atau bahasa ...