<![CDATA[Deficient maintenance management can severely affect competitiveness of an organization byreducing throughput, increasing inventory, and leading to poor performance. Performancecannot be managed without measurement: it provides the required information to themanagement for effective decision making; and is used by industries to assess progressagainst set goals and objectives in a quantifiable way for effectiveness and efficiency. For thepalm oil mills to stay competitive, it is imperative that they elevate the maintenancemanagement role; from a cost center to the strategic partner in business. This paperhighlights how measuring maintenance performance helps us identify the factors causing poorperformance, and provides an opportunity to improve company’s profits.Key words: key performance indicators, lean, total productive maintenance]]>
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