IQRA': Jurnal Perpustakaan dan Informasi
Vol 11, No 01 (2017)

Psikologi layanan terhadap pemustaka dan kualitas layanan prima

Faridah Hanum (Unknown)

Article Info

Publish Date
07 Jul 2017


This article discusses about service psychology of users and quality of service excellence. Service or user psychology is a science that studies human behavior in the process of interaction work in service centers, that is between customers/ users and officers/ employees. Keywords: psychology, service, users

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