International Research Journal of Business Studies (E-Journal)
Vol 4, No 1 (2011): April-July 2011

The Customers’ Determinant Factors Of The Bank Selection

Krisnanto, Umbas (Unknown)



Article Info

Publish Date
24 Aug 2015

Abstract

Some  previous  researchers  are still  arguing  about the factors  that determine  the selection of  a  bank. These factors  depend on  the intensity of marketing activities  undertaken  by the  bank,  reputation of the bank, credit availability, friendly staffs, appropriate interest rates, and  location. Jakarta  was  selected for the research location since Jakarta is the biggest city in Indonesia that represents the advancement of the banking industry. Different statistics tools are applied to find the accurate opinion why respondent choose a bank. Based on the results, the research concludes factors that determine in selecting a bank tend to be based on the secondary factors such as recommendation from friends, and advice from family members.DOI : https://doi.org/10.21632/irjbs.4.1.59-70Keywords:Bank Marketing

Copyrights © 2011






Journal Info

Abbrev

jurnalirjbs

Publisher

Subject

Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences

Description

International Research Journal of Business Studies (IRJBS), with registered number ISSN 2089-6271 (Print) and ISSN 2338-4565 (Online), is an open access and peer-reviewed scientific journal published by Prasetiya Mulya Publishing, Universitas Prasetiya Mulya. IRJBS published three times a year ...