Vol 17, No 1 (2019): TEKNOSASTIK

Revisiting English Competence at Hotel

Afrianto Afrianto (Universitas Teknokrat Indonesia)
Ingatan Gulö (Universitas Teknokrat Indonesia)

Article Info

Publish Date
06 Apr 2019


This study aims at coming up with English competence at hotel. Going along with that aim, this study focuses on one hotel in Bandar Lampung which has been developing; it is Novotel hotel. This chosen hotel meets with the criteria of hotel targeted. Further, this study was conducted qualitatively because it pursued deep findings dealing with English competence of some duties in hotel, such as reception and handling guest. Besides, questioner was employed to gather data and then interview was also conducted to have more concrete data. At last, this study came up with the detail findings of the average of English proficiency based on the positions. Furthermore, this study formulated the common expressions used to host and serve customers.

Copyrights © 2019

Journal Info





Education Languange, Linguistic, Communication & Media


Jurnal Teknosastik (P-ISSN: 1412-9655, E-ISSN: 2656-6842) is a double-blind peer-reviewed journal published in Indonesia by the Faculty of Arts and Education, Universitas Teknokrat Indonesia. This journal aims to facilitate and promote the dissemination of scholarly information on research and ...