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Jurnal Manajemen
Published by Universitas Sarjanawiyata Tamansiswa
ISSN : 20887698     EISSN : 25414348     DOI : 10.26460
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Manajemen Fokus pada hasil penelitian empiris maupun kajian konseptual dan teoritis dalam bidang: Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasi, dan Kewirausahaan.
Arjuna Subject : -
Articles 219 Documents
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“ANALISIS PENGARUH KUALITAS LAYANAN (RELIABILITY, RESPONSIVENESS, ASSURANCE, EMPATHY, TANGIBLE) TERHADAP KEPUASAN SPBU” Tony Kurniawan
JURNAL MANAJEMEN Vol 3 No 2 (2013): JURNAL MANAJEMEN VOL. 3 NO. 2 DESEMBER 2013
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v3i2.161

Abstract

This study was conducted to see the effect of the quality of service in terms of tangibles, reliability, responsiveness, assurance, and empathy given by PT Pertamina (Persero) fuel Terminal of “Rewulu” to gas stations it serves. This study was conducted in January 2013. From the calculated regression equation Y = 0.358 X1 + 0.181 X2 + 0.220 X3 + 0.186 X4 + 0.101 X5. From the results of these equations, it is known that the best quality of service is seen from the tangible dimension, as well as most in need of more attention to quality improvement is due to having the smallest value in terms of empathy. Where overall, the fifth dimension is to give effect to the satisfaction of the gas station. Based Test Coefficient of Determination (R2), adjusted R value is 0.670 and it can be concluded that the 67.0% rate of customer satisfaction can be explained by the variable tangibles, reliability, responsiveness, assurance, and empathy. The remaining 33% are other variables that are not included in the test parameters. Respondents who filled out questionnaires were distributed as many as 133 stations, which when viewed in terms of the products they sell to the public, there are 133 stations that distribute the premium product, 129 gas station that distribute biodiesel, 116 stations that distribute pertamax, and 3 gas stations that distribute pertamax plus. In terms of respondents, the distribution of the former gas station fuel Rewulu Terminal, where most of the gas stations in the district of Sleman by the number of 32 stations. While the least is the Klaten district as much as 3 stations Keywords: tangibles, reliability, responsiveness, assurance, empathy and satisfaction of the gas station.
Pengujian Efisiensi Pasar Dalam Merespon Pengumuman Kenaikan Harga Bahan Bakar Minyak Pada Perusahaan Papan Utama Bei Vivi Ariyani
JURNAL MANAJEMEN Vol 5 No 2 (2015): JURNAL MANAJEMEN VOL. 5 NO. 2 DESEMBER 2015
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v5i2.189

Abstract

Tujuan dari penelitian ini adalah memberikan bukti empiris mengenai kandungan informasi pada peristiwa sebelum dan setelah pengumuman kenaikan harga bahan bakar minyak pada tanggal 17 November 2014. Dengan menggunakan sampel pada perusahaan yang terdaftar pada papan pengembangan di Bursa Efek Indonesia berjumlah 89 perusahaan, dengan periode jendela untuk data mingguan harga saham dilakukan delapan minggu sebelum (h-8) dan delapan minggu sesudah (h+8) dari tanggal pengumuman kenaikan bahan bakar minyak pada 17 November 2014. Hasil penelitian dengan mengggunakan paired sample test menjelaskan bahwa para investor tidak bereaksi secara berlebihan, hal ini dapat dijelakan dengan peristiwa pengumuman kenaikan harga bahan bakar minyak pada 17 November 2015 tidak memiliki kandungan informasi yang signifikan. Para investor melakukan tindakan wait dan see di bursa tidak menganggap peristiwa kenaikan bahan bakar minyak sebagai suatu peristiwa yang akan mempengaruhi harga saham dan indeks harga saham. Kata kunci: event study, kenaikan BBM
PENGARUH GAYA KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KETERLIBATAN KERJA KARYAWAN DENGAN ORIENTASI BUDAYA INDIVIDU SEBAGAI VARIABEL PEMODERASI Daniel Joel Immanuel Kairupan
Jurnal Manajemen Vol 7 No 2 (2017): JURNAL MANAJEMEN VOL. 7 NO. 2 DESEMBER 2017
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v7i2.278

Abstract

In the process of managing human resources and to realize good organizational performance hence required adequate leadership. Because leadership is one of the most dominant factors in determining value and influencing culture within the organization. One of the existing the leadership styles is transformational leadership. This leadership believed to affect the level of employee engagement. In addition, employee job involvement in work is also influenced by the orientation of individual cultures. This researce aims to examine the effect of transformational leadership on employee engagement. It also examines the effects of power ranges, collectivism, feminism, and the avoidance of uncertainty in moderating between in the influence of transformational leadership and employee engagement. The results show that there is influence of transformational leadership towards employee job involvement. Uncertainty avoidance is so found to positively moderate the influence of transformational leadership on employee job involvement. Meanwhile the range of power, collectivism, masculinity is not proven to moderate the relationship. Keyword: transformational leadership, job involvement, power ranges, collectivism, masculinity, avoidance of uncertainty.
PENGARUH PREMIUM, HADIAH, DAN IMBALAN BERLANGGANAN TERHADAP VOLUME PENJUALAN SUSU BONEETO DI YOGYAKARTA Dwi Setysrini
JURNAL MANAJEMEN Vol 3 No 1 (2013): JURNAL MANAJEMEN VOL. 3 NO. 1 JUNI 2013
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v3i1.155

Abstract

Tujuan penelitian ini adalah untuk mendeskripsikan (1) pengaruh secara individual premium (hadiah pemberian), hadiah (kontes, undian, permainan), dan imbalan berlangganan terhadap penjualan susu boneeto di Daerah Istimewa Yogyakarta, (2) pengaruh secara simultan premium (hadiah pemberian), hadiah (kontes, undian, ermainan), dan imbalan berlangganan terhadap volume penjualan susu boneeto di Daerah Istimewa Yogyakarta. Hasil penelitian menunjukkan bahwa persamaan regresi ganda linier untuk tiga prediktor adalah Y = 86,396 + 0,992X1 + 1,001X2 + 1,008X3.. Dari persamaan itu, tingkat penjualan naik jika program premium (hadiah pemberian), hadiah (kontes, undian, permainan), dan imbalan berlangganan ditingkatkan. Besarnya pengaruh dilihat dari nilai koefisien determinasi (R2). Nilai koefisien determinan (R²) antara X1, X2, dan X3 dengan Y sebesar 0,551, artinya besarnya pengaruh program premium (hadiah pemberian), hadiah (kontes, undian, permainan), dan imbalan berlangganan terhadap peningkatan penjualan susu boneeto adalah sebesar 55,1%. Kata Kunci: premium, hadiah, imbalan, penjualan, susu boneeto
PENGARUH KOMPENSASI, MOTIVASI DAN KEPUASAN KERJA TERHADAP KOMITMEN PEGAWAI KELURAHAN SAWAHAN, KECAMATAN PONJONG, KABUPATEN GUNUNGKIDUL Syaif Abdullah
JURNAL MANAJEMEN Vol 5 No 1 (2015): JURNAL MANAJEMEN VOL. 5 NO. 1 JUNI 2015
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v5i1.183

Abstract

This study aimed to examine the effect of Compensation, Motivation, and Job Satisfaction Employee Commitment Against Urban Sawahan Village, District Ponjong, Gunungkidul, Yogyakarta. Another objective of this study was to determine the effect of compensation on the commitment, motivation influence on commitment, influence job satisfaction and commitment to the simultaneous effect of compensation, motivation, job satisfaction on commitment. This study uses a quantitative approach with a survey method in which data is collected using a questionnaire. The primary data in this study were obtained from 30 Employees Sawahan Village, District Ponjong, Gunungkidul, Yogyakarta . Analytical tool in this study is multiple regression , to see the effect of compensation , motivation, and job satisfaction on commitment. The results of the analysis of multiple regersi Y = -0.020 + 0.666 X1 X2 - 0.028 X3, indicating that the compensation does not affect the commitment ( -0.020 ), positively affect motivation to commitment ( 0.666 ), and job satisfaction has no effect on commitment ( -0.028 ). Simultaneously compensation, motivation, and job satisfaction have a significant effect ( 0.003 ) on the commitment. Keywords : compensation , motivation , job satisfaction , commitment.
PENILAIAN KINERJA KEUANGAN PERUSAHAAN DENGAN MENGGUNAKAN METODE ECONOMIC VALUE ADDED (STUDI KASUS PADA PERUSAHAAN PROPERTI DAN REAL ESTATE YANG TERCATAT DI BURSA EFEK INDONESIA) Mujino Mujino; Wijayanti Wijayanti
Jurnal Manajemen Vol 7 No 1 (2017): JURNAL MANAJEMEN VOL. 7 NO. 1 JUNI 2017
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v7i1.263

Abstract

Penelitian ini bertujuan untuk melihat bagaimana kinerja keuangan dari properti dan real estat yang tercatat di Bursa Efek Indonesia pada periode 2014. Penelitian ini bertujuan untuk mengetahui kinerja perusahaan yang menggunakan Economic Value Added, dengan mencari nilai rata-rata.Objek penelitian ini adalah kinerja keuangan Perusahaan Property dan Real Estate yang direkam di Bursa Efek Indonesia. Jenis data yang digunakan dalam penelitian ini adalah data sekunder seperti neraca dan laporan laba rugi pada aset perusahaan thorta dan real estat pada tahun 2014. Metode pengumpulan data adalah metode dokumentasi di BEI. Hasil penelitian terlihat Kinerja keuangan pada 30 perusahaan properti dan real etate cukup baik, hal ini dapat dilihat dengan hasil perhitungan rata-rata nilai Economic Value Added yang positif sebesar 78.311.687 atau EVA > 0 pada tahun penelitian. Hal ini menunjukan kinerja 30 perusahaan properti dan real estate sudah mampu menghasilkan nilai tambah ekonomis. Perusahaan berhasil menciptakan nilai tambah bagi pemilik modal dan konsisten dengan tujuan memaksimumkan perusahaan
PENGARUH KUALITAS PESAN IKLAN SMARTPHONE SAMSUNG TERHADAP NIAT BELI DENGAN CITRA MEREK SEBAGAI VARIABEL PEMEDIASI Chriswardana Bayu Dewa
Jurnal Manajemen Vol 8 No 2 (2018): JURNAL MANAJEMEN VOL. 8 NO. 2 DESEMBER 2018
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v8i2.693

Abstract

This research aims to examine the effect of quality of the advertising message to the buying intention and mediated by brand image. Subjects are people who use Samsung mobile in Yogyakarta. In this study developed a theoretical mode of the proposed four hypotheses to be tested using Structural Equation Model (SEM) by AMOS software 18. This research was conducted by distributing questionnaires to survey 150 respondents. Respondents were obtained through purposive sampling tehnique, the respondents were selected based on certain goals established researcher. The results of this study show that quality of the advertising message has positive effect to brand image, brand image has positive effect to buying intention, quality of the advertising message has positive effect to buying intention and brand image can partially mediated the positive effect of quality of advertising message toward buying intention.
PENGARUH KEPUASAN KERJA, MOTIVASI, DAN PERSEPSI ATAS DUKUNGAN ORGANISASIONAL TERHADAP KOMITMEN ORGANISASI GURU TAMAN KANAKKANAK DI KECAMATAN SANDEN, KABUPATEN BANTUL, YOGYAKARTA Agustin Eka Nurhayati
JURNAL MANAJEMEN Vol 5 No 1 (2015): JURNAL MANAJEMEN VOL. 5 NO. 1 JUNI 2015
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30738/jm.v5i1.179

Abstract

The objective of this study was to explore the influence of job satisfaction, motivation and perceived organizational support on organizational commitment of kindergarten teachers in Sanden, Bantul, Yogyakarta.This research used quantitative approach with survey method in which questionnaire was used to gather the data. The main data of this research were gained from 85 respondents. In this research, multiple regression was used to analyze the data to know the influence of job satisfaction, motivation, and perceived organizational support on organizational commitment. The multiple regression model Y=0,401X1+0,332X2+0,099X3, showed that the job satisfaction influenced positively on organizational commitmentof kindergarten teachers (0,401). Motivation also influenced positively on organizational commitmentof kindergarten teachers (0,332). It was also found that perceived organizational support not influenced positively on organizational commitment (0,099). Key words: job satisfaction, motivation, perceived organizational support, organizational commitment.
PENGARUH PENJUALAN ADAPTIF, KEMAMPUAN MENDENGAR DAN ORIENTASI PELANGGAN TERHADAP KINERJA TENAGA PENJUAL JASA HOTEL BINTANG 4 & 5 DI YOGYAKARTA Leonita Agustina
Jurnal Manajemen Vol 6 No 1 (2016): JURNAL MANAJEMEN VOL. 6 NO. 1 JUNI 2016
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v6i1.204

Abstract

The purpose of this exploratory was to examine the possible impact of the content adaptive selling, listening and customer orientation, based sales performance. Eighty eight sales people were surveyed by questionnaire. Result indicated that adaptive selling positively influence sales performance. Listening positively influence sales performance. Customer orientation positively influence sales performance. Listening is a stronger influence on sales performance. All result was using a hipotesis test. Keywords : adaptive selling, listening, customer orientation.
BANK PERKREDITAN RAKYAT, KEPERCAYAAN DAN LOYALITAS NASABAH Adhi Prakosa
Jurnal Manajemen Vol 9 No 1 (2019): JURNAL MANAJEMEN VOL. 9 NO. 1 Juni 2019
Publisher : Fakultas Ekonomi Universitas Sarjanawiyata Tamansiswa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26460/jm.v9i1.816

Abstract

Bank perkreditan rakyat (BPR) adalah salah satu jenis bank yang dikenal melayani golongan mikro, kecil dan menengah terutama dalam penyaluran kredit. Seperti dengan bank umum, bank BPR mempunyai fungsi yang sama sebagai lembaga intermediate yang menghubungkan pihak yang mempunyai kelebihan dana dengan pihak yang membutuhkan dana. Pada saat ini seiring perubahan kebijakan ekonomi, tantangan yang dihadapi bank BPR semakin tinggi. Bank BPR harus menjaga kepercayaan nasabah untuk menjaga loyalitas konsumen di saat bersamaan bank-bank umum ikut menyalurkan kredit di sektor UMKM. Penelitian ini bertujuan untuk menguji apakah kepercayaan nasabah pada bank BPR berpengaruh pada loyalitas nasabah. Teknik sampling yang digunakan adalah purposive sampling yakni para nsasabah bank yang mempunyai pinjaman usaha di PD BPR Bantul. Data yang digunakan adalah data primer yang didapatkan melalui kuesioner. Periode sampling dilakukan pada bulan April-Mei 2018 dengan jumlah sampel sebanyak 45 debitur PD BPR Bantul. Hasil pengujian menunjukkan bahwa berdasar uji t, menunjukkan bahwa kepercayaan berpengaruh positif dan signifikan terhadap loyalitas nasabah. dengan nilai sig 0,000. Nilai R2 sebesar 0,332 menunjukkan bahwa masih terdapat banyak faktor lain di luar kepercayaan sebesar 66,8% yang menjelaskan loyalitas nasabah.

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