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INDONESIA
Jurnal Bisnis dan Pembangunan
Published by Universitas Lambung Mangkurat
ISSN : 25411403     EISSN : 2541187X     DOI : -
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
urnal Bisnis dan Pembangunan published by Master Program of Business Administration Science Faculty of Social and Political Sciences Lambung Mangkurat University as a media of publication of ideas or ideas and scientific studies in the framework of science development in the field of business and development. This publication contains various scientific papers in the form of research results, theoretical and conceptual studies, as well as practical applications from both academics and business practitioners. The published writings have been through the editor without altering the original substance. Content writing is the responsibility of the author and does not reflect the publisher's income.
Arjuna Subject : -
Articles 136 Documents
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PENGARUH KUALITAS PELAYANAN DAN KEPUASAN NASABAH TERHADAP KEPERCAYAAN NASABAH DAN LOYALITAS NASABAH PENABUNG AKTIF PT BANK BUKOPIN CABANG BANJARMASIN Akhmad Darma Putera; Juhriyansyah Dalle; Muhammad Riduansyah Syafari
JURNAL BISNIS DAN PEMBANGUNAN Vol 10, No 2 (2021): JULI 2021
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v10i2.10952

Abstract

The aim of this research is to analysis the effects of quality services and customer satisfaction on customer loyalty with mediating customer trust of the activesavers. This research is an explanatory-causality which tests and analysis 5 direct effects and 2 mediation effect. Target population of this research is the activesavers/customer PT Bank Bukopin Banjarmasin Branch. The quantitative data is processed using Structural Equation Modeling (SEM), aided by SmartPLS Software.The research findings demonstrate that (1) service quality have positive signifikan effect on customer trust (H1) and on customer loyalty (H2); (2) customer satisfaction positif insignificance effect on customer trust, but positive significance effect on customer loyalty; (3) customer trust have positive significance effect on customer loyalty (H5); (4) customer trust have positive significance partially-mediation the effect of quality service on customer loyalty (H6); and (5) customer trust no mediation the effect of customer satisfaction on customer loyalty. The power relevant predictive this loyalty model at minimum moderate/medium.Keywords: Quality Service, Customer Satisfaction, Customer Trust, and Customer Loyalty.
PENGARUH INOVASI DAN INFORMASI TERHADAP KINERJA (STUDI PADA UMKM DI KOTA BANJARMASIN) Sulastini Sulastini; Fariansyah Fariansyah; Husnurrofiq Husnurrofiq
JURNAL BISNIS DAN PEMBANGUNAN Vol 10, No 2 (2021): JULI 2021
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v10i2.10996

Abstract

The long-term objective of previous research that has focused on issues of innovation and information in manufacturing companies and service companies. Research conducted at companies including Anttila J., Jussila K., 2018, Ramayah T. While in this study focused on research conducted at UMKM Banjarmasin City. and information partially has a significant effect on the performance of MSMEs. Analyzing and knowing innovation and information simultaneously have a significant effect on the performance of MSMEs. Based on the observations of researchers, the problem is that innovation and information have not been optimal on the performance of MSMEs. This research method uses a quantitative approach. This research is an expalanatory research, namely testing the influence between the variables of innovation, information, while the dependent variable is the performance of MSMEs, data collection techniques conducted by researchers, namely interviews, questionnaires, and documentation. Hypothesis Testing. The statistical method used is multiple regression. The results of this study prove that innovation has a significant effect on the performance of MSMEs of 0.350. The results of this study also indicate that information has a significant effect on the performance of MSMEs of 0.388. Innovation and information simultaneously have a significant effect on the performance of MSMEs of 0.537. This study aims to provide information that better interactions and relationships are a side effect of providing space for MSMEs.Keywords: Innovation, Information, UMKM’s Performance
PENGARUH STRATEGI PEMASARAN DAN MEDIA SOSIAL TERHADAP PERILAKU KONSUMEN CAFE MALAM Muhammad Riza Fahlevi; Bachrudin Ali Achmad; Emy Rahmawati
JURNAL BISNIS DAN PEMBANGUNAN Vol 10, No 2 (2021): JULI 2021
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v10i2.10991

Abstract

A good and right relationship marketing strategy and social media will lead to good consumer behavior as well. This study aims to examine the effect of marketing strategy (X1) and social media (Instagram) (X2) on consumer behavior (Y) café Malam Banjarmasin. This research is a descriptive study, with a sample of 100 at café Malam Banjarmasin consumers. The data collection used a questionnaire, while the data analysis used multiple linear regression. The variables studied were Likert scale. The questionnaire was tested by validity and reliability tests. Data processing using SPSS version 25.0.The t test results on consumer behavior are valid because r > 0.3 and the reliability test shows reliable because alpha cronbach > 0.6. The normality test is obtained 0.05 and it is said that the data is normally distributed and on the normal line of the plot, you can see that the points from the graph spread around the diagonal line and follow the diagonal line. The more the marketing strategy variable (X1) increases, the consumer behavior (Y) increases, while the marketing strategy variable (X1) decreases, the consumer behavior decreases(Y). The conclusion of this study is that there is a marketing strategy and social media that affect consumer behavior by 57%.Keywords: Marketing strategy, social media, consumer behavior. 
Analisis Capaian dan Hambatan Dalam Penerapan Knowledge Management SECI Pada Yayasan Rumah Kreatif dan Pintar Kota Banjarmasin Hetty Hyvia Widiyanti; Tomi Oktavianor
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13120

Abstract

This research intends to prove and analyze the achievements and obstacles in the implementation of knowledge management SECI studies on the Foundations of a House Creative and Smart. The research method used is descriptive qualitative data collected in the form of words, images, and not the numbers of data, from this opinion described the descriptive study to obtain data may be derived from manuscripts, interviews, field notes, photos, video recordings, private documents, notes or memos, and other official documents. The technique of determination of informants in this study uses purposive sampling andsnowball sampling. The results of the study found that the Implementation of the Conversion SECI will be optimal if it is supported by four supporting components, namely Knowledge, infrastructure / Facilities Support available, psychological, level of solidarity trust against members of the target, and tangible assets. If the supporting component is not owned, then the implementation of the Conversion SECI relative can still be done, just that it has the limitation and its purpose is not optimal. Based on the discussion and findings above that in the application of knowledge management conversion SECI it is inseparable from the fourth process (Socialization, Externalization, Combination, and Internalization) everything was interrelated and continuous so that the achievement of a Foundation HouseCreative and Smart could be more effective. But in reality, that occurs the Foundation of the House Creative and Smart has the biggest obstacle during the process of combination because of the limitation of Knowledge in it. So, the next step of Internalization has not been able to effectively. But the overall inhibition of one process and have not being able to optimally continue the implementation of the next stage does not close the possibilityof the Foundation of the House Creative and Smart not able to implement the Conversion of SECI just still less effective.Keywords: Achievements, Barriers, Implementation of Knowledge Management Conversion SECI, Socialization, Externalization, Combination, Internalization.
Pengaruh Atribut Produk dan Promosi Melalui Media Sosial Instagram Terhadap Keputusan Pembelian Produk Waralaba Miltie bubble Di Banjarmasin Yang Di Mediasi Minat Beli Rizki Febrianoor; Irwansyah Irwansyah; Emy Rahmawati
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13126

Abstract

This research (thesis) aims to prove and analyze the direct effect of product attributes and social media promotions on consumer purchasing decisions and also the indirect effect of buying interest on consumer purchasing decisions of Miltie bubble Banjarmasin. The research method used is associative descriptive of the relationship between variables, data collection through surveys with a sample size of 100 buyers who have seen this Miltie bubble Instagram account, the sample selected using the Purposive Sampling technique. Questionnaires were distributed through the custodians of 4 miltiebubble booths with data returning 100 people. Data analysis using Structural Equation Model based on Partial Leas Square.The results showed that respondents' responses to product attributes directly had no significant effect on purchasing decisions. Promotion through Instagram directly has a significant effect on purchasing decisions. Through buying interest, product attributes have a significant effect on purchasing decisions and can be said to be perfect mediation. Through buying interest Promotion has a significant effect on purchasing decisions and is said to be partial mediation. The results of this study can be used by companies to choose the necessary product development strategies and promotional programs that will be selected. Keywords:  Atribut Produk, Promosi Medsos, Minat Beli
Pengaruh Dimensi Kualitas Layanan Dan Harga Terhadap Kepuasan Konsumen Toko Bangunan H. Ijul Tabalong Ahmad Farhani; R.R Yulianti Prihatiningrum
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13121

Abstract

This study examines the effect of the dimensions of service quality and price on consumer satisfaction at the H. Ijul Tabalong Building materials store.This study uses six exogenous variables responsiveness, reliability, assurance, tangibles, empathy, and price, while the endogenous variable is customer satisfaction. Sampling was done by purposive sampling totaling 166 respondents.The data analysis technique used Variance Based SEM (PLS-SEM) with SmartPLS software version 3.29. The results showed that the variables of responsiveness, reliability, assurance, and tangible had a positive and significant effect on consumer satisfaction; In contrast, the variables of empathy and price had a negative and insignificant impact on consumer satisfaction at H. Ijul Building Materials Store. Keywords: Dimensions of Service Quality, Price, Consumer Satisfaction, PLS-SEM
Pengaruh Persepsi Manfaat, Persepsi Kemudahan Penggunaan Dan Fitur Layanan Terhadap Keputusan Pembelian (Studi Pada Mahasiswa FISIP ULM Di Kota Banjarmasin) Humaidi Humaidi; Setio Utomo; Dinda Lestari
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13133

Abstract

This study aims to examine the Influence of Perceived Usefulnes, Perceived Ease of Use and Service Features on Purchasing Decisions (study on students of FISIP ULM Banjarmasin City who use DANA digital wallets).   The research approach used is a quantitative approach. Samples were taken as many as 96 respondents with purposive sampling technique. Data collection using questionnaires and data analysis using multiple linear regression.   The results of the research proves that Perceived Usefulness have a significant effect partially on Purchasing Decisions with the influence of 0.160 or 16%. Perceived Ease of Use has a significant partial effect on Purchase decisions with the influence of 0.437 or 43.7%. Service Features partially significant effect on Purchase Decisions with the influence of 0.163 or 16.3%. Perceptions of Usefulness, Perceived Ease of Use and Service Features simultaneously have a significant effect on Purchase Decisions with the influence of 0.760 or 76%. Keywords: Perceived Usefulness, Perceived Ease of Use, Service Features, Purchase Decision
Pengaruh Job Satisfaction Dan Self Efficacy Terhadap Job Performance Pada Karyawan PT Tanjung Baru Kalimantan Selatan Monica Cicilia Romana Siregar; Bachrudin Ali Akhmad; Emy Rahmawati
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13122

Abstract

This study aims to partially prove and analyze the effect of Individual Characteristics, Job Characteristics, Organizational Characteristics on Employee Performance, and the effect of Individual Characteristics, Job Characteristics, Organizational Characteristics on Employee Performance simultaneously at PT. Jasapower Indonesia in Tabalong Regency. The approach used in this research is quantitative, with the type of causality associative research. The sampling method used nonprobability sampling with saturated sampling method on 40 employees of PT Jasapower Indonesia. The google form questionnaire was distributed via Whatsapp to each respondent. Data analysis using multiple linear analysis test and data calculation using SPSS 22. The results of the study found that Individual Characteristics, Job Characteristics and Organizational Characteristics had a positive and significant effect partially and simultaneously on the Employee Performance of PT. Jasapower Indonesia. The results of this study are useful as material for consideration, performance evaluation and input in preparing organizational programs and policies, especially regarding human resources.  Keywords: Individual Characteristic, interest, Job Characteristics, Autonomy, Job Variety, Organizational Characteristics, Organizational Climate, Employee Performance, Quality
Pengaruh Store Atmosphere Dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Pada Owners Store Tanjung Tabalong Nadi Fikri Rijali; Emy Rahmawati
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13123

Abstract

This study was conducted to determine and examine the effect of Store Atmosphere and Service Quality on Customer Satisfaction at Owners Store Tanjung Tabalong.The method in this study used a questionnaire as data collection with a sample of 85 respondents with the sampling technique used purposive sampling. Data processing in this study using the Statistical Product and Service Solutions (SPSS) program.The results showed that Store atmosphere did not have a significant effect on customer satisfaction at Owners Store Tanjung Tabalong, and service quality had a significant influence on customer satisfaction at Owners Store Tanjung Tabalong. Keywords: Fashion, Store Atmosphere, Quality Service, Customer Satisfaction
Pengaruh Perilaku Pemimpin, Job Characteristics dan Job Demands Terhadap Perilaku Kerja Inovatif Karyawan PT Adaro Indonesia Mekka Riadhah; Saladin Ghalib; R. R Yulianti Prihatiningrum
JURNAL BISNIS DAN PEMBANGUNAN Vol 11, No 1 (2022): JANUARI 2022
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jbp.v11i1.13124

Abstract

This research is aimed to analyse effect of leader behavior, job characteristics and job demands on employees’ innovative work behavior. The three independent variable are analyzed according to 4 phases of the dependent variable (opportunity exploration, idea generation, idea championing and idea application). Deeper analysis is also conducted on each function (core, technical and support). Research data is collected from 116 supervisors who work at PT Adaro Indonesia and classified into 3 functions (core, technical and support). The questionnaire is distributed and answered online. The data is analyzed by utilizing regression method on Minitab 19.The result shows 8.93% employees’ innovative work behavior is affected by leader behavior, job characteristics and job demand. Job characteristics is proven to be affecting but leader behavior and job demands are non-affecting. Four-phase analysis reveals job characteristics and leader behavior have effect, each on idea generation and idea application consecutively. Function-based analysis presents two facts: leader behavior has effect on idea championing and idea application at core function and job characteristics has effect on idea generation and idea application at support function. Keywords: innovative work behavior, leader behavior, job characteristics, job demands

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