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Journal of Secretary and Business Administration

jsab
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Published by Akademi Sekretari dan Manajemen Taruna Bakti

ISSN : - EISSN : 25808095 DOI : -

Core Subject : Economy, Humanities, Science, Education, Art, Social,

Arts Humanities Computer Science & IT Economics, Econometrics & Finance Languange, Linguistic, Communication & Media Social Sciences

The history of the Journal Journal of Secretary and Business Administration (Henceforth JSAB) is established in June 2017. It is created as a medium for practitioners, lecturers, and researchers interested in studying the disciplines of secretary and business administration, both in theory and practice. It is published twice a year that is in February and August. Due to the technical issues, the first publication was in October 2017. Yet, for the upcoming publication, it will follow the regular schedule.

Arjuna Subject : -

Articles 105 Documents

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Secretarial Students’ Preferences of Learning Materials Wawan Hendrawan
Jurnal Sekretaris dan Administrasi Bisnis Vol 1 No 1 (2017): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Successful learning outcomes are determined by the best learning materials forging the students’ profiles after graduation. To this end, it is imperative for lecturers or teachers conducting a study in accordance to the issue of learning materials. This research is not the exception. It tries to investigate the students’ preferences of the learning materials used. This study is performed inside the language laboratory in one academy of secretary located in the heart of Bandung City, West Java, Indonesia. There are thirty seven students, all of them are women, from two different classes participating in this study. They are fourth semester students taking the English listening skill course which followed by them for sixteen sessions. This study uses a mix method as its approach with case study as its design. The instrument of data collection is questionnaire. The data taken from this study is analysed quantitatively and qualitatively. The results demonstrate that first audio-video becomes the most preferred form of learning material. By this, it brings its own implication like learning is more real, motivating and enjoyable. Second, the use of different forms of learning material would harvest various end goals. Third, for secretaries, the goal of learning English is the proficiency of using the four language skills. Finally, this research opens the way to the understanding of the preferences of students while learning English listening skill course in an academy of secretary. Keywords: secretary, learning materials, learning goals

Attitude towards English Slogan Used by Culinary Products of SMES and How It Affects Purchase Decisions Gartika Rahmasari; Wawan Hendrawan
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 1 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

This study examines the perception and comprehension of consumers towards 6 English slogans used by SMEs’ culinary product, particularly fruit-based crackers. Slogans examined include Aruna ( “Original taste and crispy”), Jecko ( “So crunchy), Matoh ( “Good things come to those who share”), Miun Chips ( “Indonesian sweet cassava chips”), Paradis Crunch (“Premium Indonesian banana chips”), and Zanana ( “Try it; Love it; Miss it.”). As a result, the most easy to understand English slogan considered by respondent is Aruna (“Original taste and crispy”) as much as 96,2%, and the most difficult slogan to understand is Matoh (“Good things come to those who share”) as much as 34,6%. In addition, slogans considered to be the easiest translated are Aruna and Zanana, where 100% of respondents stated that they were able to translate both slogans. However, when they were asked to translate all 6 slogans, it is slogan of Jecko which could be translated correctly by most, as much as 86,4%, and the most difficult slogan to translate is the slogan of Miun Chips. Also, Jecko has the slogan whose meaning is well understood by most of respondents, as much as 88,5 % respondents, and the slogan whose meaning is the most difficult to understand is the slogan of Miun Chips (30,8%). This study concluded that the use of English slogans by SMEs’ culinary product, despite how easy or difficult they are to be understood, did not affect buying decision. It is the package (46,2 %) and the taste of product (34,6%) that become the main reason for consumers to make buying decision, besides the price (15,4%) and halal sertificate (3,8%). Keywords: English Slogan, Purchase Decision, SME

Analisis Model Bisnis pada Eighteen Nineteen Laundry dengan Pendekatan Business Model Canvas Retno Setyorini; Randy Oktavianry Rey
Jurnal Sekretaris dan Administrasi Bisnis Vol 1 No 1 (2017): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

The business model is the primary factor that has a major role in influencing the performance of the business in improving the competitiveness and achieve its goals. One effective tool used in assessing a business model is the business model canvas because it can contribute to the use of business models. Business model canvas focuses on business ideas to create value in the business. This study analyzes the business model on Eighteen Nineteen Laundry. The purpose of this research is to create a new strategy for the business model used by Eighteen Nineteen Laundry. The method used in this research is descriptive and qualitative analysis method by using the in-depth interview in collecting primary data needed during the research process. The result of this research is evaluation and recommendation of business model from Eighteen Nineteen Laundry obtained based on SWOT analysis on each element of business model canvas to improve service quality, marketing activity, infrastructure, financial ability Eighteen Nineteen Laundry. It is hoped that this research can be useful to improve the income stream and can develop the business and be able to compete in the future. Keywords: Business Model, Business Model Canvas Entrepreneurship

The Effect of Training on Employees’ Performance Linda Maharani; Ida Nurnida
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 2 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

The purpose of this study was to know the effect of training on employees’ performance at Pharmacy of PT Kimia Farma Unit Bandung. Method of collecting data was done through distributing questionnaires to 68 respondents. This research applied quantitative and descriptive-causality analysis methods. The samples were taken by probability sampling method with simple random sampling type. Whereas, statistical analysis technique used was simple regression analysis. Analyses of data used were descriptive analysis, classical assumption test, and simple linear regression analysis. The results demonstrated that training significantly influenced by reaching the amount of 41.1% and the rest of 58.9% influenced by other factors which were not examined.

Pengaruh Informasi Produk, Risiko Investasi, Kepuasaan Investor dan Minat Mahasiswa Berinvestasi Arlin Ferlina Mochamad Trenggana; Riswan Kuswardhana
Jurnal Sekretaris dan Administrasi Bisnis Vol 1 No 1 (2017): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Students become the target of Indonesia Stock Exchange (BEI) and the Financial Services Authority (OJK) because of the age of 17-20 years is still low in investing in stock markets, where one of the programs that is done is by having a gallery of Investment Securities (GIBEI). The purpose of the research was to analyze and review the effect of product information, risk investment and investor satisfaction to interest in investing among the students of the GIBEI members at the Telkom University. This type of research is descriptive and verificative, with 31 students of the GIBEI members at the Telkom University serve as total sampling. Results of the study showed that only informed of products and satisfaction of investor partially significant effect to interest in investing, while simultaneously effect the whole variable (product information, investment risk and the satisfaction investors) to interest in invest is equal to 70.6%. Keywords: Product Information, Investment Risk, Investor Satisfaction, Interest in Investing

Pengaruh Persepsi Bank Syariah di Indonesia terhadap Customer Switching Intention dengan Customer Satisfaction sebagai Mediator Anisa Miftahul Jannah; Arry Widodo
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 1 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Indonesia's banking industry is still dominated by conventional banking. Sharia banking in Indonesia should use competitive marketing strategies and pay particular attention to the behavior of communities to compete in the national and global banking environment. This study aims to determine the effect of perception of sharia banks in Indonesia to customer switching intention with mediated by customer satisfaction. This research uses descriptive analysis method. Data collection techniques using questionnaires with Likert scale distributed to 100 customers of conventional banks. Hypothesis testing is done by using PLS (Partial Least Square). The results of this study indicate that the perception of sharia banks affect positively and significantly to customer satisfaction and influence directly or indirectly through customer satisfaction as a mediator of customer switching intention. Keywords: Perception, Customer Satisfaction, and Customer Switching Intention.

Pengaruh Gaya Kepimpinan Direktur terhadap Kinerja Dosen dan Karyawan ASMTB Periode 2015-2016 Sofiatiningsih Sofiatiningsih
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 1 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Lecturers and employees of ASMTB at this time show less optimal performance. The lack of optimum utilization of existing human resources, lack of motivation lecturers and employees to show their best performance, work climate created in conditions of less creativity, visible lack of supervision. The problem is allegedly influenced by the leadership style of the ASMTB director. To the authors want to reveal the influence of Leadership Style Effects on Lecturer and Employee Performance ASMTB Period 2015-2016. The method used in this research is analytical descriptive, which is solving the problem in actual way by collecting data, compiling, classifying it further analyze and interpret. The population in this study is all lecturers and employees of ASMTB 2016, totaling 29 people, consisting of 24 lecturers and 5 employees. The design of the research conducted through the survey method that comes from primary data, in the form of answers to the list of questions asked to lecturers and employees with Likert scale. The results showed that the leadership style ASMTB director 2015-2016 period is a motivational style with a total scor of 128. This leadership style significant effect on the performance of lecturers and employees ASMTB can be seen at the correlation value of 0.673, then the value of determination coefficient. The director's style in leading this institution is poorly utilized so that the performance of lecturers and employees is not optimal, according to the calculation result through the coefficient of determination by using SPSS for windows software shows the result of 45.29% leadership style 2015-2016 period influence on the performance of lecturers ASMTB, the rest of 54.71% influenced by other factors not examined by the author, is a study material for further research. Keywords: Employee Performance, Leadership Style, Lecturer.

Green Product Purchase Intention Aang Muhammad Nur Shidiq; Arry Widodo
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 2 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Green products are environmentally sound products, designed and processed in a way to reduce the effects that may pollute the environment, whether in production, distribution and consumption. This study is conducted to determine the effect of green brand knowledge mediated attitudes toward the green brand and how it affects the intention to buy green products manufactured by Twin Tulipware. The purpose of this research is to know and analyze how the green brand knowledge, how the attitude toward the green brand, how the intention to buy green products, the amount of influence knowledge and green attitude to purchase intention of green products manufactured by Twin Tulipware directly and indirectly. The researchers use three research variables categorised as the independent variables and dependent variable. The research method applied in this study is a quantitative inquiry. Sampling is done by non-probability sampling method with accidental sampling type, with 100 respondents, knowing and using Twin Tulipware product. The data are collected by using questionnaires. The results show that the direct effects of green brand knowledge on the intention to buy green products are 49.5% and indirect influence through the attitude toward the green brand is 21%. Therefore, the total effect of green brand knowledge on the intention to buy green products through the attitude of the green brand is 70.5%. Knowledge and attitude have a R2 (R Square) value of 56.6% of the intention to buy green products.

Pengaruh Persepsi Kegunaan dan Persepsi Kemudahan Penggunaan terhadap Sikap Penggunaan Teknologi pada Pengguna Instagram di Indonesia (Studi pada Followers Akun Kementerian Pariwisata @Indtravel) Arry Widodo; Ayunabillah Syahvitrie Azdy Putri
Jurnal Sekretaris dan Administrasi Bisnis Vol 1 No 1 (2017): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

Global technological advances makes the internet as a necessity for the modern society. The development of mobile technology offers users the ease to access the desired content in social media. Social media has content that contains information, created by people who use publishing technology which very accessible in order to facilitate communication, influence and interact with others and with the general public. It is utilized by the Ministry of Tourism of the Republic of Indonesia to create an Instagram account named @indtravel as a provider of Indonesian tourism information. In this study, the attitude of the use of technology will be measured through the perception of usability and perception of ease of use. Data analysis techniques used are quantitative descriptive analysis techniques and multiple linear regression analysis. The population in this study is 327,000 with a sample of 100 people. The results showed that perceived usefulness is on the good category, perceived ease of use is on the good category, and attitude toward using is on the good category as well. Partially, perceived usefulnesss (X1) and perceived ease of use (X2) has a significant influence on the attitude toward using (Y). Simultaneously, perceived usefulness (X1) and perceived ease of use (X2) has a significant influence on the attitude toward using (Y). Keywords: Social Media, Technology Acceptance Model (TAM)

Driving Factors of Consumer to Purchase Furniture Online on IKEA Indonesia Website Trisha Gilang Saraswati
Jurnal Sekretaris dan Administrasi Bisnis Vol 2 No 1 (2018): Jurnal Sekretaris dan Administrasi Bisnis
Publisher : Akademi Sekretari Manajemen Taruna Bakti

The tendency of consumers in shopping for furniture is very different from shopping for other goods or services, because furniture is expected to be stored and used in a long time. Considering that, consumers tend to want to shop directly to offline stores in order to see, feel and check quality directly because of many aspects that are assessed such as the quality of materials, models, colors and more. Behind the trend to shop furniture offline, IKEA continues to innovate to improve the performance of its website so that consumers can shop online. Therefore, this study intends to analyze what factors are driving consumers in shopping for furniture online especially on the website of IKEA Indonesia. From two grounded theory employed on this research, there are 14 factors that can influence consumers to buy online. This data analysis uses Principal Component Analysis (PCA), a factor analysis method that extracts factors by using total variance in the analysis. From data calculation, it is known that there are 8 driving factors of consumer to purchase furniture online on IKEA Indonesia’s website: Enjoyment, Perceived Risk, Efficiency, Service & Merchandise Quality, Ease of Navigation, Price Attractiveness, Flexibility and Reliability. By knowing what factors can affect consumers in doing online shopping for furniture, companies in this case IKEA Indonesia can optimize the use of its website in accordance with influential factors. Keywords: Retail Business, Online Purchase Decision, Factor Analysis

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