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JURNAL GOVERNANSI
Published by Universitas Djuanda Bogor
ISSN : 24423971     EISSN : 25497138     DOI : -
Core Subject : Social,
Social Sciences
JURNAL GOVERNANSI (p-ISSN: 2442-3971 dan e-ISSN 2549-7138) adalah jurnal ilmiah yang memuat aspek-aspek Administrasi Publik dalam Konteks Teori dan Praktik. Terbit dua kali dalam satu tahun (April dan Oktober).
Arjuna Subject : -
Articles 175 Documents
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PENERAPAN DISIPLIN DALAM RANGKA PENINGKATAN KINERJA PEGAWAI NEGERI SIPIL DI LINGKUNGAN SATUAN POLISI PAMONG PRAJA KOTA BOGOR Rojak, Rojak; Iskandar, Abubakar; Maksudi, Beddy Iriawan
JURNAL GOVERNANSI Vol 1, No 2 (2015): Jurnal GOVERNANSI Vol 1 No 2, Oktober 2015
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (810.686 KB) | DOI: 10.30997/jgs.v1i2.288

Abstract

Government Regulation No. 53 of 2010 Concerning Servants Discipline is the legal basis to ensure civil servants and can be made the basis for the preparation of State apparatus that is good and right. Within the Civil Service Police Unit Bogor itself often occur pelanggaranber relation to breaches of discipline of civil servants, such as doing things that can degrade the honor or dignity of the State, the Government, or Civil Servants in this case many civil servants are absent from duty as law enforcement, entering places that can pollute the honor or dignity of civil servants, except for the sake of office, but violations are frequent delays often occur in the office of civil servants and absent without information on working hours Based on this background and the many issues concerning the discipline of civil servants. The authors formulate the problem of how the implementation of regulations under PP PNS Discipline 53 of 2010 on the Civil Service Police Unit in the city of Bogor, how sanctions applied against civil servants who do not obey the rules of discipline of civil servants, under PP 53 Year 2010 on the Civil Service Police Unit Bogor. Obstacles that arise in the implementation of the Disciplinary Code of civil servants under PP 53 Year 2010 on the Civil Service Police Unit Bogor. Research methods and approach used in the study was descriptive, with respect to the subject matter to be discussed is associated with the practice in the field in order to solve a problem by collecting and analyzing the data. The results of the field which penlis get is that the Civil Service Police Unit Bogor has been carried out since the PP is applied, until now, only one case relating to violations of discipline that PNS. In connection with the sanction given by the Civil Service Police Unit Bogor related violations by PNS PP 53 in 2010. While the constraints on the field in the context of the discipline of civil servants within the scope of the Civil Service Police Unit Bogor authors see it because it is influenced by several factors, such as lack of infrastructure, lack of awareness of the civil servants concerned, the lack of device and the rules of discipline and lack of guidance that is given by the Civil Service Police Unit Bogor. Keywords: Dicipline, Development, Work
FUNGSI PENGEMBANGAN KARIR DALAM MENINGKATKAN KINERJA PEGAWAI DI KECAMATAN BOGOR UTARA Firmansyah, Rafiek; Rahmawati, Rita; Purnamasari, Irma
JURNAL GOVERNANSI Vol 1, No 1 (2015): Jurnal GOVERNANSI Vol 1 No 1, April 2015
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (707.16 KB) | DOI: 10.30997/jgs.v1i1.271

Abstract

Organization, employee performance lies in the human factor (the members or employees) who carry out activities to achieve the goals of the organization itself. Employee performance is a picture of the employees who reflect the expertise, skills and abilities in addition to the employee, employee performance also reflects the willingness to work with passion. Theoretical framework is built by connecting the independent variable (X) development of a career with the dependent variable (Y) databases must address satisfying employees, the relationship between variables is described in the context of career development model of Edwin B.Flipo while the performance of employees described by Simamora, based on the theoretical framework, the operational independent variable (X) is a career development consists of six dimensions, namely: (1) the pattern and sequence of career development, (2) coordination of career development, (3) timeliness, (4) participation in career development, (5) means and infrastructure in career development, (6) the benefits of career development, employee performance while the dependent variable consists of four dimensions, namely: (1) creativity, (2) the ability of analysis and choose an alternative, (3) learning process, (4) problem solving. This study aims to determine the implementation of career development in improving the performance of employees in the District of North Bogor. The method used in this research is descriptive analysis method, which is a problem-solving procedure is investigated by using a state file subject or the object of research is happening right now based on factors that viewed the field as it should or used to describe a fact or a specific population in a systematic character, actual and fast and using the formula Weight Mean Score (WMS). Employee population is the object of observation as much as 42 people, and to determine the sample size formula used Yamane, limiting the number of samples to 31 people. Conclusions obtained from this calculation results show that the function of Career Development in Improving Performance in the District of North Bogor good interpretive criteria, even so the interview stated that there are deficiencies to be corrected.Key words: Carier, Performance, Merit System
ANALISIS PENGAWASAN PADA SEKRETARIAT DAERAH KOTA BOGOR Sari, Lena Ratna; Purnamasari, Irma; Seran, G Goris
JURNAL GOVERNANSI Vol 4, No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (709.514 KB) | DOI: 10.30997/jgs.v4i2.1273

Abstract

The background of this research is affected by the supervision conditions of Bogor Regional Secretariat employees who have not been maximized. It is shown from the inspection implementation only done twice in 2017 that is on March 27, and July 3, 2017. The research aims to find out the way of supervision carried out by the head of Bogor Regional Secretariat. This research is a descriptive research using the weight mean score. The sampling technique uses proportionate stratified random sampling with a sample of 69 people and the technique of data collecting uses questionnaires, interviews, literature studies and documentation. The results of the descriptive analysis show that the Supervision variable got a score of 3.756 belongs to good criteria.  It can be concluded that the supervision at Bogor Regional Secretariat is in good criteria. This research suggested the head of Bogor Regional Secretariat to approach the employee and make suggestions for making decisions. Keywords: Supervision, Leader, Employee, Regional Secretariat, Bogor City.
KINERJA DINAS TENAGA KERJA DAN TRANSMIGRASI DALAM MELAKSANAKAN PROGRAM PENGURANGAN ANGKA PENGANGGURAN Hanifah, Indri; Pratidina, Ginung; Seran, M.YGG
JURNAL GOVERNANSI Vol 4, No 1 (2018): JURNAL GOVERNANSI Vol 4 No 1, April 2018
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (557.959 KB) | DOI: 10.30997/jgs.v4i1.1136

Abstract

The purpose of this research is to know the performance of Dinas Tenaga. Work andTransmigration in implementing the unemployment reduction program of Bogor City. Thetheory used to measure the performance of Disnakertrans in implementing unemploymentreduction program of Bogor City is the theory put forward by Dwiyanto (in Pasolong 2007)on bureaucratic performance measures. This theory says that there are 6 (six) indicatorssuch as productivity, quality, responsiveness, service, accountability, and responsibilitas.The method in this research using descriptive qualitative research method. Whilethe data analysis technique used is using Interactive model developed by Miles andHuberman (in Sugiyono 2010), which includes data reduction, display data, and conclusiondrawing / verivication data collection techniques used are interviews, direct observationand documentation. The informants that the researchers took were two types ofinformants, firstly some employees of Disnakertrans were considered to be involved in theprogram of reduction of unemployment rate and second was 2 participants who hadattended the program.The results of research on the performance of the Department of Manpower andTransmigration in implementing the program of reduction of unemployment rate in thecity of Bogor is good. Because so far, the Manpower has done everything possible inimplementing the existing program despite some obstacles. With this result, it is expectedthat the Manpower and Transmigration Office will be able to overcome the obstaclesexperienced and the better performance and reduce the unemployment rate in Bogor citytoday.Keywords: Performance, Bureaucratic Performance, Unemployment Program
STUDI MANAJEMEN PEMBINAAN OLAHRAGA SEPAK BOLA DI KLUB PERSATUAN SEPAK BOLA KOTA BOGOR OLEH KANTOR PEMUDA DAN OLAHRAGA KOTA BOGOR Haryadi, Wanda Maulana; Pratidina, Ginung; Seran, M.YGG
JURNAL GOVERNANSI Vol 2, No 1 (2016): Jurnal GOVERNANSI Vol 2 No 1, April 2016
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (654.727 KB) | DOI: 10.30997/jgs.v2i1.208

Abstract

Factors affecting the achievement at the club include a lack of sports facilities, trainers, motivation, how to train, budget, moral support. It is no less important to note is the election strategy for football coaching at the club so that the Football Association of Bogor able to perform again.Barriers - barriers to the implementation of the Management Development of Football in the Club Football Association Bogor Based on information from the Head Chairman, Coach, and The Visitor Sport of the tabulation of data questionnaire found a number of factors which may be cited as barriers to the implementation of coaching in order to Management Coaching Football in Clubs Football Association of Bogor others as follows: (1) a lack or weakness of Infrastructures, funding and coaches in clubs PSB (2) for the factors inhibiting the Management coaching is that implementing Management coaching is still recognized the respondent adds to costs Athletes football this an interpretation of the scoring interpretation lowest figure with a score of 2:21 yangberarti Not Good. (1) Factors inhibiting Management coaching is a lack of facilities and infrastructure and completeness Sports fulfilled. (2) Inhibiting athletic performance is that the implementation of the guidance by Club Football Association Bogor weak in attention and meningatkan that athletes always achievement in football matches (3 ) efforts to solve the bottleneck problem and factor in coaching athletes football is by tersediannya facilities, infrastructure and completeness Sports fulfilled (4) efforts to address the problem of weak settlement of coaching athletes within the time set by Klub football Association of Bogor in reaching the champions necessary adannya additional fees for athletes who are able to earn achievements (champions) Keywords: Management, Development, Youth and Sports Office.
KUALITAS PELAYANAN PEMBUATAN PASPOR DI KANTOR IMIGRASI KELAS I KOTA BOGOR Bintari, Suciani Cahya; S.Zenju, Nandang; Purnamasari, Irma
JURNAL GOVERNANSI Vol 3, No 1 (2017): Jurnal GOVERNANSI Vol 3 No 1, April 2017
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (785.503 KB) | DOI: 10.30997/jgs.v3i1.812

Abstract

The purpose of this study is to determine the passport service quality at Class I Immigration Office of Bogor.The theory used in this research is put forward by Parasuraman, Berry and Zeithaml (Ratminto & Septi Winarsih, 2005: 175), which consists of five dimensions of service quality : Tangible, Reliability, Responsiveness, Assurance and Empathy. The method used is descriptive analysis using quantitative approach. Data analysis technique used is the calculation of Weight Mean Score (WMS). Data collection techniques used are literature studies and field studies. The study population consists of 220 respondents consisting of Applicants and Passport Officers. While the sampling technique used is the saturated technique sampling to officers and incidental sampling to the applicants. The samples using Yamane formula so that the samples obtained are 87 respondents.Research result of service quality in making passport at Bogor immigration office is considered to be good, because of the processing of a questionnaire made to the applicants passport 67 samples obtained is score of 3.67 (in scale of 5), which is included in the “good” category. Nevertheless there are many grievances felt by the applicant. This occurs due to less extent of the lounge to the applicant, the speed of completing the passport, guarantee timely completion of the passport, and the discriminatory treatment which actually is for the elderly, toddlers, pregnant and breastfeeding. Keywords: Service Quality, Five Dimension of Service Quality, Passport.
IMPLEMENTASI KEBIJAKAN KEPALA PASAR DALAM PROGAM K3 (KEBERSIHAN, KEAMANAN DAN KETERTIBAN) DI PERUSAHAAN DAERAH PASAR PAKUAN JAYA KOTA BOGOR Louhenapessy, Adi Mandala; Amri, Chairul; Pratidina, Ginung
JURNAL GOVERNANSI Vol 1, No 2 (2015): Jurnal GOVERNANSI Vol 1 No 2, Oktober 2015
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (564.529 KB) | DOI: 10.30997/jgs.v1i2.281

Abstract

Control of street vendors in Kebun Flower Market is still not optimal, it can be seen still occur kesemerawutan, untidiness and traffic congestion. In the implementation of program policies K3, influenced by factors such success standards and policy objectives, resource policies, communication between the organization and implementation of the activities, characteristics agency / implementing agency policies, attitudes implementing policies,socio-economic conditions and politik.Tujuan research conducted is to know the implementation of K3, K3 and program barriers K3 program at the Companys efforts Pasar Jaya Pakuan Bogor. The research method using descriptive and qualitative approach. The results of market research head of policy implementation in which the implementation of the program K3 K3 picket system, controlling the implementation of a merchant, theimplementation of hygiene supervision, implementation of the billing service charge, and coordination with the village, and babinmas babinsa.Key Words : implementation Policy, Head of Markets, K3 Program
MODEL PELAYANAN PAJAK KENDARAAN BERMOTOR YANG BERDAMPAK PADA KEPUASAN MASYARAKAT WAJIB PAJAK DI SAMSAT KOTA BOGOR Utami, Irenda Putri; Rahmawati, Rita; Pratidina, Ginung
JURNAL GOVERNANSI Vol 4, No 2 (2018): JURNAL GOVERNANSI Vol 4 No 2, Oktober 2018
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30997/jgs.v4i2.1397

Abstract

Public service is all types of activities the do by the central government and regional to meet all kinds of basic necessities or also in order to implement the act.Tax is making a major contribution to of the republic of indonesia this.Vehicle tax get better itself is tax are part types of taxes province that is occupied for their household needs their own province.Objectives of the study are aimed to know and to also analyzed the hour by hour a model that they are located in operation of samsat kota bogor it is also determine the influence of the quality of act to provide service for of community satisfaction tax payers in operation of samsat kota bogor.Was used in the study research methodology associative by the use of quantitative data .Data collection was carried out by means of observation , the interviews and also the spread of other of any economic indicators .Pengumpalan the data is provided by way of the population as many as 1450 and the research sample as many as 94 respondents in the present study.Of the study is such an amount for variables x 3.34 and belonging to the criteria for good enough . While for variables y got as much as 3.31 belonging to the criteria for good enough also .In the test correlation rank spearmen known such an amount 0.976 which means there is a correlation between extremely strong and positive varaibel x and y variables .While for the coefficient of determination obtained 95,2 % the figure of .It was discovered that the variable x contributed 95 % for variables y or customer satisfaction .Keyword: Service Quality, Customer Satisfaction.
STUDI TENTANG KUALITAS PELAYANAN KESEHATAN DI PUSKESMAS CIAWI KABUPATEN BOGOR Munispa, Siti; Amri, Chairul; Rahmawati, Rita
JURNAL GOVERNANSI Vol 2, No 2 (2016): Jurnal GOVERNANSI Vol 2 No 2, Oktober 2016
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (389.558 KB) | DOI: 10.30997/jgs.v2i2.218

Abstract

Community Health Centres (Puskesmas) is the primary health care system that serves patients in general and patients with health insurance card (BPJS). Low cost is the reason that community choose Puskesmas as the first choice for medical treatment. However, there are many patients who complain about the lack of quality health services on Puskesmas. Therefore, the purpose of this study was to determine the quality of health service on Puskesmas. This study took place in Puskesmas Ciawi, Bogor Regency, West Java, Indonesia. The research used descriptive method and qualitative approach. Data was collected by bibliography study, observation, and interview. The results showed that the quality of health care on Puskesmas Ciawi still has some drawbacks, namely a less comfortable lounge area, a limited number of toilets, the less friendly clerk. Most community health service users view the service of process than the outcome and image. Therefore, the results of this study recommend that the quality of health care is determined by the ability of management and hospital medical committee including head of  Puskesmas in maintaining the reputation of the institution and the public trust.     Key words: Service Quality, Health Center, Reputation Institute, a medical committee
ANALISIS KEPUASAN PELANGGAN LABORATORIUM KLINIK PADA UNIT PELAKSANA TEKNIS DINAS LABORATORIUM KESEHATAN DAERAH KOTA BOGOR Winawirawan, Giri; Munjin, R. Akhmad; Purnamasari, Irma
JURNAL GOVERNANSI Vol 3, No 2 (2017): JURNAL GOVERNANSI Vol 3 No 2, OKTOBER 2017
Publisher : Fakultas Ilmu Sosial Ilmu Politik Universitas Djuanda Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (408.724 KB) | DOI: 10.30997/jgs.v3i2.935

Abstract

The purpose of this study are:  1) to describe how customer satisfaction of clinic lab of Technical Implementing Units Labkesda of Bogor City, 2) to know what obstacles that influence satisfaction factors of UPTD clinic lab. 3) to know any effort to give satisfaction of lab clinic customers in UPTD Labkesda of Bogor City.The method used in this research is descriptive qualitative that is to get the description of services in UPTD Labkesda by direct interview with respondents: Head of UPTD of labkesda, Sub division of Administration. Meanwhile for customer is given questionnaire about general data, experience and expectation after they become patients of UPTD Labkesda. In this study is the patient population as many as 238 people who visit each month. The samples taken based on Taro Yamane formula are 70 respondents as samples.The results of the analysis can be seen from the interviews from the head of UPTD Labkesda, administrative head office, employees and respondents obtained the majority of customer satisfaction UPTD Labkesda are good although there are many gaps between the expectation and reality in terms of customer satisfaction so that UPTD Labkesda tobe better and satisfy the consumers. Based on interviews and questionnaires were constrained things that become obstacles in satisfying the patient, among others, in terms of registration is still doing manually, reporting results or certificates of the test is still manual so that there are many mistakes, the collection of blood specimens that narrow, security and comfort of the space that is perceived as inadequate seen from the condition of many buildings collapsed, the examination parameters are less in number so as to reduce patient satisfaction, equipment conditions are relatively old when the completion of work that does not match, toilets that are less clean, the presence of an officer who sometimes is not in place, the parking lot that does not available, and the price issue to be paid because can not use the BPJS card.In order to increase patient satisfaction are suggested to UPTD Labkesda of Bogor City to use laboratory information system so that from registration to out of test result can minimize error using adequate software, existence of action to undisciplined employees, adaptation to city government of bogor to spend fund for maintenance and repair facilities and infrastructure that exist so as to increase customer satisfaction.Keywords: Customer, Customer Satisfaction, Satisfaction

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