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Defbry Margiansyah
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INDONESIA
Journal of Indonesian Social Sciences and Humanities
Published by Kedeputian Bidang Ilmu Pengetahuan Sosial dan Kemanusiaan
ISSN : 19798431     EISSN : 26567512     DOI : 10.14203/jissh
Core Subject : Humanities, Social,
Humanities Environmental Science Law, Crime, Criminology & Criminal Justice Social Sciences
Journal of Indonesian Social Science and Humanities (JISSH) is a peer-reviewed international journal in English organized by Deputy of Social Sciences and Humanities, Indonesian Institute of Sciences (LIPI). It is published biannually and covers all aspects of Indonesia, regional and international studies from Indonesian perspective. JISSH features original research papers, research/dissertation summary, and book review. We welcome manuscript that is an unpublished paper and not ongoing proccessed at other publications from scholars, policymakers, experts, practitioners, and students. The Scope of JISSH : social; humanities; economic; culture; politic; regional
Arjuna Subject : Ilmu Sosial - Sosiologi dan Ilmu Politik
Articles 121 Documents
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Crisis Communication in the Time Of COVID-19: The Significance of Grassroot Initiative in Democratic Countries (Case of Brazil, Indonesia, and the United States) Marshell Adi Putra; Ignasius Loyola Adhi Bhaskara; Anggia Valerisha
Journal of Indonesian Social Sciences and Humanities Vol 11, No 1 (2021): Special Issue: Global Society in the Time of COVID-19
Publisher : Deputy of Social Sciences and Humanities, the Indonesia Institute of Sciences (LIPI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.14203/jissh.v11i1.210

Abstract

All countries are adapting to the dynamics and changes posed by the global pandemic of COVID-19. The government is expected to act immediately and effectively in response to the crisis, particularly through public communication to their respective citizens. In this regard, crisis communication is vital to minimize the loss and damage caused by the pandemic in various aspects of life. Being able to communicate in the right and effective way during a crisis can determine the overall outcome of the situation. This paper explores on how crisis communication has conducted in the time of COVID-19 by comparing three respective democratic governments: Brazil, Indonesia, and the United States. Through qualitative method, this paper argues that in a democratic society where openness and freedom of speech is guaranteed, the process to disseminate information through crisis communication could be a daunting task. The study indicated at least four main factors that could hinder the effectiveness of crisis communication: 1) a large population and politically divide in the society; 2) the lack of coordination between levels of governments; 3) the governments’ lack of capability to communicate with the public; and 4) an incompetent crisis communication strategy. The study also found some of the grassroot initiative which is seen significance to fill the information gaps left by the government.

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