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Contact Name
Eduard Yohannis Tamaela
Contact Email
eduardtamela58@gmail.com
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+6285243565895
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Editorial Address
Kantor Pusat LPPM STIA Said Perintah Jl. Nuri, Telp. (0914) 22425 Kota Masohi, Kabupaten Maluku Tengah, Provinsi Maluku, Indonesia
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Kota ambon,
Maluku
INDONESIA
Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Focus and Scope Public Administration Administrative Law Administrative Reform Bureaucratic Ethics Bureaucratic Law Dynamics of Public Services E-Government Good Governance Governance Government Collaboration Legal Ethics Management of BUMD Public Organizations Public Policy Public Service Political Science Business Administration Accounting Behavior Business Policy Financial management Fiscal Policy Human Resource Management International Management Leadership Management Management Theories and Practices Marketing Management Organizational Behavior Organizational Culture Organizational Development Public Sector Accounting Public Sector Management Strategic Management Tax Policy
Articles 74 Documents
Model Minat Kunjungan Wisata Berdasarkan Lingkungan Fisik, Sikap dan Norma Subyektif Mohammad Amin
PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) Vol 1 No 1 (2020): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v1.i1.p1-13

Abstract

Abstract The purpose of this study was to examine and analyze the influence of the physical environment, attitudes and subjective norms on the interest of visiting tourists in Ora Beach. The population of this study are all domestic and foreign tourists who while visiting Ora Beach tourism objects from the period of February to March 2019. Sampling using accidental sampling technique with a final sample of 49 respondents. Analysis of research data using Multiple Linear Regression Analysis. The results showed that the physical environment, attitudes and subjective norms proved to have a positive and significant effect on the interest of visiting tourists in Ora Beach. This can be proven through the regression coefficient of the physical environment and attitude which shows that if the value of the physical environment, attitudes and subjective norms increase, the increase will be followed by an increase in tourist interest in visiting Ora Beach. Thus it can be said that increasing the value of the physical environment, attitudes and subjective norms will increase the interest of tourists visiting Ora Beach. Keywords : Physical Environment, Attitudes, Subjective Norms, Interests
Pengaruh Profesionalisme Aparatur Terhadap Kualitas Pelayanan Publik Bidang Administrasi Pemerintahan Mohamad Amin
PUBLIC POLICY (Jurnal Aplikasi Kebijakan Publik & Bisnis) Vol 1 No 2 (2020): Public Policy : Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v1.i2.p137-152

Abstract

The purpose of this study was to determine the extent of the influence of professionalism of the apparatus on the quality of public services in the field of government administration at the Kairatu subdistrict office, West Seram district (Studies on the Waimital Village Community, Kairatu district). The method used in this research is descriptive method with a quantitative approach. The population of this research is 40 people. The results show that after identifying the research variables, it is known that the distribution of respondents' answers to all independent variables is quite varied, but on average they are in the good category. Meanwhile, the condition of public service quality that was perceived by respondents (service users / customers) was also in the good category, but training was not satisfactory. Partially, aspects of the professionalism of urban village officials have a positive and significant influence and have a contributive relationship to the quality of public services.
Knowledge Management; Suatu Strategi Membentuk Sistem Penjaminan Mutu Internal Perguruan Tinggi Swasta Semuel Willem Sipahelut; Jusak Ubjaan
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p1-13

Abstract

Acceptance of the output of higher education in the world of work with various quality standards that are always increasing is the main prerequisite, demanding tertiary institutions, including private universities, to improve their internal quality assurance system so as to produce better accreditation of study programs and study programs. institution. To answer these demands, private tertiary institutions must develop various organizational strategies that can contribute to improving the quality of higher education. Knowledge Management is a strategy that can be used to improve the quality of education. Technically improving the quality of tertiary institutions can be done by following the steps of the knowledge management system. That is starting from capturing, sharing, applying, and finding knowledge about the internal higher education quality assurance system that meets and exceeds national higher education standards. So it is hoped that a quality culture that will facilitate tertiary institutions to gain public trust through better accreditation values is expected to develop.
Pemberdayaan Ekonomi Masyarakat Berbasis Perkebunan Kelapa Diana Puturuhu; Hendry Ch. Soselisa; Johan Tanamal
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p157-175

Abstract

This study aims to determine the efforts to empower coconut farmers in increasing people's in the Gale-Gale Administrative Country and the obstacles faced in terms of empowering coconut farmers. The research method uses descriptivemethods using qualitative data types. Data collection techniques were carried out by means of observation, interviews and documentation. The data analysis method was carried out starting from data collection, data reduction, data presentation and drawing conclusions. The results of the study indicate that the empowerment efforts carried out by the government or related agencies have not been maximized and the income obtained by farmers from coconut processing is still low. There are several things that become obstacles in empowering coconut farmers, one of which is the lack of awareness of coconut farmers to innovate on processed coconut products so that they can develop not only stop at copra and charcoal containers. This is due to the limited competence possessed by farmers ranging from education, skills, and insight so that development is slow and income is still low.
Kualitas Pelayanan Kesehatan Bagi Pasien Badan Penyelenggaraan Jaminan Sosial di Pusat Kesehatan Masyarakat Febiana Intan Suryati; Aplonia Pala; Tri Anggraini
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p123-136

Abstract

This research is related to the Service Quality of Guarantee Agency Social Services (BPJS) at the Sasi Health Center, Kefamenanu City District, North Central Timor Regency. This research is a qualitative descriptive research. The focus of this research is the quality of health services for patients using BPJS, including (tangibles) physical evidence, reliability, responsiveness, assurance, and empathy. The results of this study indicate that the quality of BPJS services at the Sasi Health Center is quite good in terms of physical evidence that the infrastructure and facilities are sufficient, such as being equipped with waiting rooms that have provided sufficient chairs for patients, delivery rooms, and the availability of several polyclinics to serve patients, the emergency room and etc. The reliability of the medical staff in serving is quite good in terms of the services provided which are sufficient to satisfy the patient. The responsiveness of the officers was quite good as seen from the medical staff who were willing to listen to every complaint from the patient. Guarantees where patients feel comfortable and safe when seeking treatment at the Puskesmas and Puskesmas staff regardless of status in serving patients.
Analisis Pengaruh Pertumbuhan Pendapatan Asli Daerah dan Pertumbuhan Belanja Modal Terhadap Fiscal Stress Wilsna Rupilu; Eugenia Hendrini P. Tanan; Marthini Lakusa
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p47-63

Abstract

This study aims to find out how the growth of PAD and capital expenditure of the regional government on the mainland of Timor Island are affected by budget pressure (fiscal stress). Quantitative research methods and statistical analysis were used in this study. The data used is secondary data in the form of document data as the main means of data collection. Some common methods used to analyze data are linear regression analysis, hypothesis testing, and the use of classical assumptions. The results showed that the growth of PAD PEMDA mainland island of Timor had a positive effect on fiscal stress, besides that the results also showed that capital expenditure had a negative effect on fiscal stress and simultaneously or simultaneously PAD and capital expenditure had an effect on fiscal stress.
Collaborative Governance Strategy In Sustainable Tourism Development Maria B. Ringa; Stella Y. Sahetapi; Melda M. Poeh; Darwin Y. Kefi; Victor Pattiasina
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p64-77

Abstract

This study aims to discover collaborative governance in managing sustainable tourism in Bajawa. This study uses phenomenology to find meaning that explores quantitative and qualitative research data. This research focuses on government collaboration divided into three processes: Dynamics of collaboration, collaborative actions, and their impact on tourism development. Data collection techniques are interviews, observations, and documentation to the government and tourism actors in 6 (six) sub-districts in Bajawa - Ngada, East Nusa
Pengaruh Sikap dan Kualitas Pelayanan Terhadap Kepuasan Pelanggan Johny Urbanus Lesnussa; Montgomery Warbal
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p31-46

Abstract

Acceptance of the output of higher The effect of attitude and service quality on customer satisfaction at the Oasis swalayan in Ambon City is the title of this study. The purpose of this study was to identify how significantly customer satisfaction at Oasis Swalayan Ambon City is influenced by the attitude and service of sales officers. As many as 39 buyers from the Ambon Oasis swalayan became respondents in this study. Data was collected using a survey that combines observation and questions and literature study as a data collection technique. The data analysis technique in this study used multiple regression with the help of SPSS (Statistical Package For the Social Sciences) version 22 software.The research results show that: (1). Attitude variable (X1) with a value of 18.5 percent has a positive and significant impact on customer satisfaction (Y) (2). The results of the analysis show that with a value of 3.199 and a significance level of 0.002, the service quality variable (X2) has a positive effect on customer satisfaction (Y). Thus, it can be concluded that Attitudes and Service Quality have a positive and significant effect on Customer Satisfaction at Oasis Swalayans in Ambon city.
Implementasi Model Flowchart Perancangan Sistem Informasi Akuntansi untuk Permintaan Dana/Advance Samuel Ratumurun; Chricela Natalia Joseph
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p97-106

Abstract

Profiting and staying away from the practices of administrative and financial manipulation is everyone's goal in trying. It is, largely determined by a decision-making process that is based on accurate, relevant, and timely information. This goal can only be met if marketing, production, and labor relations information, as well as financial data information, are properly designed and implemented in the production of an accountable document-based accounting information system. In this study, we focused on the implementation of the flowchart model in the design of the information system for accounting for requests for funds / advances as one of the company's expenditure cycles, which is focused on designing and structuring the flow of documents requesting funds or advances needed by the accounting and finance departments to finance project needs and routine company needs with mechanistic pay in advance, using observational methods, interviews and literature studies. The implementation of this model is expected to improve the efficiency and effectiveness of the company's business processes in managing the demand for funds and advances. Even though in the design process, several obstacles to the implementation of the flowchart model were found, such as limited human resources and available technology, this condition can be overcome by conducting training for employees and developing better technology. With the hope that the results of this research can contribute to the development of an accounting information system for companies.
Efektivitas Layanan Aduan Lapor Bupati Berbasis E-Government di Kabupaten Pekalongan Agung Barok Pratama; Arina Manasikana; Nurul Auliya Fadzlina
PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis
Publisher : Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51135/PublicPolicy.v4.i1.p78-96

Abstract

The public service sector is a reflection of the governance of a government. Poor public service delivery will certainly disrupt the stability of government administration because it will affect the level of public trust in the government. The Pekalongan Regency Government created an e-government-based public complaint service system called the Regent's Report, as an effort to improve public services. This study aims to evaluate the implementation of the Regent's Report complaint system in Pekalongan Regency and to find out the factors that influence the implementation of the Regent's Report complaint system in Pekalongan Regency. This research is a qualitative descriptive study. The results of this study indicate that the Evaluation of the Regent's Report complaint system was carried out by reviewing William Dunn's evaluation theory, among others; effectiveness, efficiency, adequacy, alignment, responsiveness, and accuracy. The Pekalongan Regency Government should increase the leveling and responsiveness points because it was found that the majority of the people did not know about the Regent's Report complaint system. The factors that influence the implementation of the district head's report complaint system consist of supporting factors, namely e-government-based systems and adequate infrastructure, and inhibiting factors, namely budget, human resources and implementation standard guidelines.