Articles
117 Documents
<![CDATA[Modal Sosial Dalam Manajemen BUMdes; Konsep, Antesenden dan Konsekuensi ]]>
<![CDATA[Titioka, Baretha Meisar]]>;
<![CDATA[Harsono, Mugi]]>;
<![CDATA[Siahainenia, Astrid Jacquelen Debby]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p330-344
<![CDATA[Social capital is a concept that is still relevant and contextual in responding to the socio-economic dynamics that live and develop in society. The essence of the concept of social capital is the construction of beliefs, norms, and social networks, whose dimensions are cognitive, structural, and relational. The purpose of this article is to examine the concept of social capital from the aspects of ontology, epistemology, and axiology. To support this research, a literature review is used as a methodology, explaining the emergence of the concept of social capital, further developing the theory of social capital, and reviewing the results of previous studies. The purpose of this study is to provide a more comprehensive picture of the concept of social capital that can be used in the context of managing Village Owned Enterprises (BUMDes), taking into account its antecedents and consequences to provide research material on the relationship of social capital in BUMDes management.]]>
<![CDATA[Perlindungan Hukum Terhadap Pengguna Jasa Angkutan Udara Akibat Keterlambatan Penerbangan ]]>
<![CDATA[Yaurwarin, Wahid]]>;
<![CDATA[Siwabessy, Dominggus Jacobus]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p13-29
<![CDATA[Flight delays are a common problem that air transport service users in our homeland have complained about so far, hence the existence of Law Number 8 of 1999 concerning Consumer Protection, Law Number 1 of 2009, and Minister of Transportation Regulation Number 77 of 2011 concerning Responsibilities. Air Transportation Carrier's Answer is a form of legal protection for the community provided by the state to citizens, especially people who normally use air transportation, the purpose of this article is how to provide legal protection for users of air transport services due to flight delays. The method used is a normative juridical approach, the type of data in this study is primary legal material in the form of laws and regulations which form the basis for legal protection for users of air transport services due to flight delays. Suggestions or recommendations from this article are : There is continuous supervision of airline owners regarding the departure and arrival schedules of airplanes; The government and parties who have concerns in the field of air transportation, should provide socialization to the public and airline owners about the existence of rights and obligations that cannot be neglected; The government as a regulator must be firm in giving warnings in the form of sanctions to airline owners who are still caught ignoring their responsibilities]]>
<![CDATA[Jejak Pemikiran Strategik pada Pembangunan Jalan Tol Trans Jawa dan Trans Sumatera ]]>
<![CDATA[Manalu, Lukas Oktavianus Maruli]]>;
<![CDATA[Harsono, Mugi]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i1.p282-300
<![CDATA[The purpose of this research is to elaborate on the strategic thinking behind the construction of the Trans Java (JTTJ) and Trans Sumatra (JTTS) Toll Roads, and the multiplier effect that will be generated in the future. This paper is also expected to encourage decision-makers to develop ideas that can produce strategic decisions that affect the organization’s long-term performance. For example, the decision to build JTTS and JTTJ is estimated that this will organization’s long-term performance. This construction will trigger new industrial areas, and the availability of many varied jobs so that the workforce with higher education can be distributed. It is hoped that this will also have an impact on increasing Gross Domestic Product (GDP), growth, and economic equity so that Indonesia can leave the regional imbalance that has long been questioned. The development of JTTS and JTTW is not a reflection of the courage of leaders to take risks amid scarce financial resources but shows the ability to think strategically in choosing the right leverage to increase growth and economic equity, all at once.]]>
<![CDATA[Optimalisasi Layanan Loket Pembayaran Dengan Menggunakan Model Antrian ]]>
<![CDATA[Ubjaan, Jusak]]>;
<![CDATA[Wokanubun, Paulina]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p345-362
<![CDATA[Queue is one of the problems in service that is still a measure of satisfaction. Satisfying service is the hope of the company and consumers. This study aims to determine the optimal amount of service capacity and the length of time required to serve each customer. Data was obtained for 15 days which was done randomly. There are three time conditions that occur in every working day; quiet time (14.00 - 16.00), normal time (10.00 - 12.00), peak time (18.00 - 20.00). The queuing system used is the M/M/S model, with the results of the analysis namely; The level of intensity of service facilities where normal time reaches 0.95, quiet time 0.62, peak time 1.4. The probability of 0 consumers in the system is normal time 0.06, quiet time 0.39, busy time 0.44. The average consumer in the queue for normal times is 16 people, 1 person is quiet and 19 people is busy. The time expected by each consumer is normal time 0.1666 minutes, quiet 0.0238 minutes and busy 0.0204 minutes. The average time consumers spend in queues is normal time 0.1515 minutes, quiet 0.0147 minutes and busy 0.0294 minutes. It is recommended that the management of Hypermart MCM Ambon continue to improve services for consumers.]]>
<![CDATA[Analisis Penyelenggaraan Pelayanan Publik yang Inovatif di Masa Era Revolusi 4.0 ]]>
<![CDATA[Madubun, Hadijah]]>;
<![CDATA[Selly, Rina Nuraini]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p363-378
<![CDATA[The purpose of this research is to analyze the implementation of innovative Era 4.0 in Ambon City and the variables that influence it. This study uses a qualitative approach by utilizing descriptive data. Observations, interviews, documents, and archives are used to obtain data. They were subjected to a qualitative descriptive analysis. The findings show that the application of digital/electronic government aspects in information services has not been carried out optimally. The SIMANTAP, SIMANJA, and Smart City applications have been implemented well but not yet optimal at the Ambon City Government Information Communication Service. This is evidenced by the large number of applicants who continue to provide services offline, especially by visiting service offices. For this reason, it is necessary to improve the quality of human resources, facilities and infrastructure, as well as provide socialization to the public regarding the existence and use of applications.]]>
<![CDATA[Dampak E-Service Quality, Kepercayaan dan Kepuasan Terhadap Niat Pembelian Ulang ]]>
<![CDATA[Widokarti, Joko Rizkie]]>;
<![CDATA[Sitaniapessy, Arthur]]>;
<![CDATA[Sitaniapessy, Harry Anthony Pierre]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p379-390
<![CDATA[Nowdays, consumer purchasing behavior is increasingly shifting to online purchases which promise a lot of convenience. This study aims to examine the effect of E-Service Quality, Trust, and Customer Satisfaction on repurchase intentions in the context of online purchases on e-commerce sites in Indonesia. The sample size in this study was 177 respondents. Hypothesis testing was carried out using multiple regression analysis. The results showed that e-service quality, customer trust as well as customer satisfaction had a positive impact on repurchase intention.]]>
<![CDATA[Implementasi Kebijakan Penataan Pedagang Kaki Lima ]]>
<![CDATA['iin, Alfi Huurin]]>;
<![CDATA[Wibawani, Sri]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p391-406
<![CDATA[Street vendors (PKL) constantly use the shoulder of the road on Jalan Raya Juanda Airport. It is known that they have violated the Sidoarjo Regency Regional Regulation No. 3 of 2016 article 21 paragraph (h) and paragraph (i). The purpose of this study is to describe the implementation of the street vendor arrangement policy on the Juanda Airport main road. Using a descriptive qualitative method with a focus based on the theory of the determinants of policy implementation (Agustino: 2020). Data collection techniques using observation, interviews and documentation. Data analysis techniques use the Miles and Huberman interactive model (Sugiyono, 2019). The results of the study state that 2 determinants have succeeded in influencing policy implementation, namely (1) contrary to the existing value system and (2) membership of a person or group of people in an organization, while 8 factors have been less successful, namely: (1) respect of community members for government authority and compliance; (2) awareness to accept the policy; (3) whether or not there is a legal sanction; (4) personal or group interests; (5) the form of selective compliance; (6) time; (7) socialization; (8) coordination between agencies or between organizations. In general, it can be concluded that only 2 critical success factors have succeeded in influencing implementation and 8 factors have been less successful in influencing the implementation of street vendor management policies.]]>
<![CDATA[Implementasi Program Smart Inclusive School (SIS) ]]>
<![CDATA[Ramadhani, Nabilah Dini]]>;
<![CDATA[Nawangsari, Ertien Rining]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p407-423
<![CDATA[SMPN 28 Surabaya is one of the inclusive education providers that provides innovative Smart Inclusive School (SIS) programs. However, the implementation of the SIS program is still constrained by unsupportive infrastructure and inadequate teacher competence so that the implementation of the Smart Inclusive School (SIS) program is not optimal. This study aims to look at the implementation of the Smart Inclusive School (SIS) program at SMP Negeri 28 Surabaya using David C. Korten's program implementation suitability model in which there are 3 elements that is, the programs, implementing organizations, and target groups. In the program element, the implementation of Smart Inclusive School has been well understood and implemented by the school as well as PDBK and parents. the implementing organization element, namely regular teachers and special assistants, has been equipped with training so that there is an understanding in handling PDBK. The target group element, namely PDBK and parents, has benefited from the Smart Inclusive School program, although there are still obstacles in adapting the environment for PDBK.]]>
<![CDATA[Implementasi Kebijakan Suroboyo Bus Sebagai Transportasi Publik ]]>
<![CDATA[Permata, Alifianka Prila]]>;
<![CDATA[., Tukiman]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p424-442
<![CDATA[The Suroboyo Bus policy was introduced as public transportation in Surabaya City. This research aims to understand and analyze the Implementation of Suroboyo Bus Policy as Public Transportation in Surabaya City. This research will describe how the implementation of the Suroboyo Bus Policy as Public Transportation in Surabaya City uses the theory of G. Shabbir Cheema and Dennis A. Rondinelli with a qualitative research method with a descriptive approach. The results showed that the implementation of Suroboyo Bus as Public Transportation in Surabaya City was not as planned. This is due to the limited budgeting provided by the Surabaya City Government, resulting in the inability to provide maximum service to Suroboyo Bus users.]]>
<![CDATA[Peran Mediasi Kepuasan pada Pengaruh Komunikasi Internal dan Perilaku Menyimpang Terhadap Kinerja Pegawai ]]>
<![CDATA[Kottahatuhaha, Nur Djannah]]>;
<![CDATA[Latupapua, Conchita Valentina]]>;
<![CDATA[Risambessy, Agusthina]]>
<![CDATA[ PUBLIC POLICY Jurnal Aplikasi Kebijakan Publik dan Bisnis ]]>
Publisher : <![CDATA[Lembaga Penelitian & Pengabdian Masyarakat (LPPM) STIA Said Perintah ]]>
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DOI: 10.51135/PublicPolicy.v4.i2.p443-462
<![CDATA[The purpose of this research is to examine and analyze the effect of internal communication and workplace deviant behaviour on employee performance through direct and indirect job satisfaction. The research was conducted on Self-Help Housing Stimulant Assistance (BSPS) activities at the Housing and Settlement Area Office of Central Maluku Regency. The type of data used is qualitative data. Data was collected through a questionnaire to 47 respondents.The data analysis technique uses statistical analysis using the outer model analysis test, inner model analysis test, and hypothesis testing. Data processing using SmartPLS 3. The results showed that: (1) internal communication has no direct effect on employee performance, (2) direct internal communication has a positive and significant effect on job satisfaction, (3) workplace deviant behavior has a negative and significant effect on job satisfaction directly, (4) workplace deviant behavior has a negative and significant effect on employee performance, (5) job satisfaction has a positive and significant effect on employee performance, (6) job satisfaction is a mediating variable for the indirect effect of internal communication on employee performance, and (7) job satisfaction is a variable mediating the indirect effect of workplace deviant behavior on employee performance.]]>
