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Jurnal Ilmu Manajemen Advantage
Published by Institut Teknologi dan Bisnis Widya Gama
ISSN : 25981072     EISSN : 25978888     DOI : https://doi.org/10.30741/adv
Core Subject : Economy,
Economics, Econometrics & Finance
Jurnal Ilmu Manajemen Advantage published twice a year in June and December, published by Institut Teknologi dan Bisnis Widya Gama Lumajang since June 2017. Jurnal Ilmu Manajemen Advantage intended as a forum for publishing scientific articles in the field of management science.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 170 Documents
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Analysis of the Organizational Structure of the Sih Sah Somo Lumajang Community Danang Wikan Carito; Riza Bahtiar Sulistyan; Moh. Hudi Setyobakti
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.914

Abstract

The Sih Sah Somo Lumajang Art Organization Association is a performing organization focused on learning the arts of puppetry and karawitan. The purpose of this study was to find out the analysis of the organizational structure of the Sih Sah Somo Association of Lumajang Regency so that the positions and positions within the association organization are clear, the duties and responsibilities as well as control and supervision are going well. The research method uses descriptive qualitative research. The studio is domiciled in Sukodono District, Lumajang Regency. The number of members is 60 divided into 25 adults, 35 youths, 37 who are active until now and 2 coaches. After the job analysis was carried out, it was found that there were multiple positions, so an organizational structure proposal was made that was more in line with the specifications of each position so that it looked more focused in handling an organization. With the addition of managers and financial staff, they will focus more on dealing with problems in the organization by appointing or recruiting new members who are competent in these fields and have great responsibility in contributing to the community.
Compensation, Training and Development of Turnover Intention for Creative MSME Employees in Bandung City Razka Gisnatiansyah; Ivan Gumilar Sambas Putra
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.921

Abstract

Every MSME always expects their employees to have good working performance because having such qualified employees may provide optimal contributions for the organization. Besides, by having employees with good working performance, MSMEs can improve their business performance. The purpose of this research is to identify the influence of compensation, training, and development on the employee turnover intention. Using simple random sampling, questionnaires are distributed to employees of creative industries of MSMEs in Bandung. The method used for data analysis is descriptive-verificative method with multiple regression model. The data processing is conducted by using the SPSS software version 27 for windows. The results of the research indicate that compensation has significant influence on the employee turnover intention, and so do the training and development. The two variables are able to provide contributions to the employee turnover intention of 77,3%, while the rest is influenced by the variables which are not investigated in this research.
The Role of Soft Skills in Supporting Journalist Performance in Disaster Prone Area Zainul Hidayat; Yessy Anggraeni; Mokhamad Taufik
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.928

Abstract

This study aims to determine conceptually-theoretically the soft skills and performance of individuals who pursue certain professions, especially journalists who work in Disaster-Prone Areas. The method used in this study is the library research method, or it can also be called the literature review method, which is a type of study conducted by examining relevant related literature. Based on the results of data analysis, it can be concluded that soft skills are relatively closely related to performance even in situations and conditions that are not normal. An objective news presentation certainly requires special skills or abilities for journalists. Then there are some basic skills or abilities that journalists need to have. Some of these abilities that journalists need to have, namely writing properly and correctly, establishing communication with sources and skills in using information technology tools. It is not enough for journalists with assignment locations in Disaster Prone Areas to have basic skills. Need additional soft skills according to the situation and conditions. There is a fundamental difference between the duties of journalists in normal situations and conditions with disasters. Both in terms of sources and the accuracy of the information and news presented.
The Effect of Compensation and Leadership Style on Employee’s Working Performance with Job Satisfaction as a Moderating Variable (Case Study at CV Royal ATK Malang) Anis Dwiastanti; Affan Aldi Nafian
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.932

Abstract

A human resource is a vital resource for the organization. The strength and weakness of the organization will be effected by the management of human resource as the driving force of the organization. Therefore, compensation and leadership factors are elements that can affect employee satisfaction and performance. This study aims to examine the effect of compensation and leadership style on employee satisfaction and performance at CV Royal ATK Malang. This study used an explanatory research approach, using a questionnaire as a data search tool. All 100 employees of CV Royal ATK were used as saturated samples in this study. Data analysis techniques use Path Analysis. The results of the study show that compensation and leadership style have an influence on job satisfaction. Compensation and leadership style also have an influence on performance. Job satisfaction has a significant effect on employee performance at CV Royal ATK Malang. The research results also note that job satisfaction is proven to be able to mediate the relationship between compensation and performance and job satisfaction is able to mediate the relationship between leadership and employee performance.
Applying Social Exchange Mechanism to Determine Proactive Behavior in Regional Development Banks Sunardi Sunardi
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.937

Abstract

This research has its purpose to analyze the effect of perceived organizational support (POS) and job satisfaction toward proactive behavior among employees who work in East Java regional development banks. A total of 92 senior officers participated in the study by filling out a complete online questionnaire which was distributed within one month. The collected primary data was then analyzed using path analysis techniques, as this technique aimed to test the direct effect of POS on proactive behavior and indirectly through job satisfaction. The finding reveals show that the effect of POS toward job satisfaction is found to be very large, indicating that POS is the most important determinant of job satisfaction. Meanwhile, compared to POS, job satisfaction has the greatest effect on proactive behavior. This shows that there is an important mediating role from job satisfaction on the effect of POS on proactive behavior. The greater the support felt by senior officers, the more satisfied they will be at work and tend to be more proactive at work. Social exchange theory can explain how proactive behavior can be displayed by individuals in an organization, but the results imply the need for further studies to explore more broadly other potential determinants of proactive behavior.
Disentangling Important Factors in Service Quality: An Empirical Study in Vocational Higher Education at Bandung City Pepi Zulvia; Hendrikus Tri Wibawanto Gedeona; Hafid Aditya Pradesa
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.938

Abstract

The purpose of this study, which is to reveal a comprehensive picture of the quality of these services in the data obtained from the evaluation of service quality from the perspective of its main users, namely students. This study was conducted using a quantitative method with a confirmatory factor analysis approach with a cross-sectional design. The proposed model is based on a current conceptualization of service quality, which suggests that service quality is a multidimensional and hierarchical construct. The validity value of the factor model shows good results so that the quality of higher education services can be reflected in nine aspects, namely (1) educational facilities, (2) reliability, (3) responsiveness, (4) empathy, (5) academic services information systems, ( 6) general facilities & infrastructure, (7) students' interests and activities, (8) library services, and (9) financial services. The results of the study reveal that responsiveness is the factor that best reflects service quality in higher education. While the score for general facilities and infrastructure is the aspect that is rated the lowest, especially on the factor regarding cleanliness in toilets and public facilities. The paper has value for the higher educational institute (HEI) seeking to improve the quality of services they provide.
The Effect of Social Media Advertising, E-Wom and Price on Consumer Purchase Decisions in Buying Skincare Products at E-Commerce Shoppe Adrian Muhamad Fajar; Sri Astuti Pratminingsih
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.942

Abstract

This study aims to determine the effect of social media advertising, electronic word of mouth and prices on skincare purchasing decisions at Shopee. This research uses a quantitative approach with a population of student consumers at the Faculty of Economics and Business, Widyatama University. The sampling technique uses the purposive sampling method by taking samples through the Google Form Questionnaire which is distributed online. The sample was distributed to 100 respondents according to the research criteria. The data analysis technique uses multiple regression. The results of the study explain that social media advertising variables have a significant effect on skincare purchasing decisions with a significant value of 0.000 <0.05. Electronic word of mouth variables have a significant effect on skincare purchasing decisions with a significant value of 0.010 <0.05. Meanwhile, the price variable does not have a significant effect on skincare purchasing decisions at Shopee with a significant value of 0.071 > 0.05. The results of the coefficient of determination (R) are independent (social media advertising, electronic word of mouth and price) simultaneously by obtaining an R Square value of 41.9%.
Implementation and Actualization Five Work Cultural Values Ministry af Religion at State Islamic High School, Lumajang District Muhammad Mudhofar; Agus Salim; Yusuf Wibisono
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.987

Abstract

Organizational culture will give birth to employee work culture in realizing organizational goals. In 2015 the Ministry of Religion has established five work cultural values ​​as guidelines in the implementation of duties and obligations of employees. The five values ​​of the work culture are integrity, professionalism, innovation, responsibility and exemplary. This research was conducted to determine the implementation and actualization of the five values ​​of work culture at the Lumajang State Aliyah Madrasah. This type of research is descriptive qualitative with data collection through interviews and documentation studies. The results of the study show that the indicators of the five values ​​of work culture have not been fully implemented by employees. Employees and teachers do not understand that since 2015 five work culture values ​​have been launched. The indicator of refusing gratuity is not fully understood as a behavior that must be avoided. Indicators of timely implementation and completion of tasks have been carried out, but the submission or collection of assignments is waiting to be reminded. Indicators provide ideas, breakthroughs and solutions in an inspiring and strategic sense that are the responsibility of madrasah leaders and have not yet developed in employees.
Dimensions of Service Quality in Creating Customer Satisfaction Humaira Beauty Tri Palupi Robustin Palupi
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.923

Abstract

Research Statista.com as of September 2020 found the share of people who don't use makeup increased by about 2 percent. However, when the economy starts to squirm in 2021, the business is predicted to grow again. Along with the trend of Indonesians starting to make beauty products as a primary need, business opportunities in the beauty field are very large. This study aims to determine the partial and simultaneous influence of service quality dimensions on humaira beauty customer satisfaction decisions. This type of research is quantitative research with a customer population of humaira beauty. The sampling technique uses non probability sampling, namely accidental sampling, with a total sample of 40 respondents. The data analysis technique uses multiple regression analysis with the SPSS version 17 program. The results showed that: (1) There is a tangible effect on Humaira Beauty customer satisfaction; (2) There is an effect of Reliability on Humaira Beauty's customer satisfaction; (3) There is an effect of Responsiveness on Humaira Beauty customer satisfaction; (4) There is an effect of Assurance on Humaira Beauty customer satisfaction; (5) There is no effect of Empathy on Humaira Beauty's customer satisfaction; (6) There is a simultaneous influence of tangible variables, reliability, responsiveness, assurance, and emphaty on Humaira Beauty customer satisfaction.
Mediation Role of Customer Satisfaction in the Influence of Brand Equity and Trust Toward Customer Loyalty Kamaruzzaman Onaning
Jurnal Ilmu Manajemen Advantage Vol. 6 No. 2 (2022): December 2022
Publisher : Institut Teknologi dan Bisnis Widya Gama Lumajang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30741/adv.v6i2.926

Abstract

This research was conducted to examine and analyze the mediating role of customer satisfaction in the influence of brand equity and trust on customer loyalty. The method used in this research is Structural Equation Modeling (SEM) using the SmartPLS application. The population in this study are customers of The Great Asia Africa, totaling 196 respondents. Therefore, respondents in this study were customers of The Great Asia Africa, totaling 100 people or approximately half of the customer population of The Great Asia Africa. The author took a sample of 100 respondents following the theory of Frankel and Wallen (1993) which suggests the minimum sample size for descriptive research is 100 people. This research method was carried out using the Descriptive Research Design model with data collection methods using a questionnaire. The test results show that Customer Trust has no significant effect on Customer Loyalty with the intervening variable of Customer Satisfaction, Brand Equity has no significant effect on Customer Loyalty with the intervening variable of Customer Satisfaction, Customer Trust has a positive effect on Customer Loyalty, and Brand Equity has a positive effect on Customer Loyalty.

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