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Abiwara : Jurnal Vokasi Administrasi Bisnis
Published by Institut Ilmu Sosial dan Manajemen STIAMI
ISSN : -     EISSN : 26861577     DOI : https://doi.org/10.31334/abiwara
Core Subject : Social,
Social Sciences
Jurnal ABIWARA diterbitkan oleh Program Studi Administrasi Bisnis Vokasi Institut Ilmu Sosial dan Manajemen Stiami Jakarta sebagai media untuk publikasi gagasan dan studi ilmiah untuk pengembangan ilmu pengetahuan dalam administrasi bisnis dan Kewirausahaan. Publikasi ini memuat berbagai tulisan ilmiah dalam bentuk hasil penelitian, kajian teoretis dan konseptual, serta aplikasi praktis baik dari bidang akademik maupun bisnis. Tulisan yang diterbitkan telah melalui proses penyuntingan tanpa mengubah substansi aslinya. Penulisan konten adalah tanggung jawab penulis dan tidak mencerminkan pendapat penerbit.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 62 Documents
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Implementasi 4QC Tools Dan IOT Sebagai Pengendali Kegagalan Produk Usaha Batik Fendy, Klaten Lilia Pasca Riani; Arwan Nur Ramadhan
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 2, No 1: September 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (613.333 KB) | DOI: 10.31334/abiwara.v2i1.1051

Abstract

The study was conducted to identify the types of product defects, monitor the production process, and map the causes of product defects in the Batik Fendy Klaten Business, Central Java. The analysis method is carried out in 4 stages, namely making a histogram, pareto diagram, analyzing the control map p, and mapping the cause of product defects with a fishbone diagram. Primary and secondary data analysis in the form of data on the number of production and the number of defective products from November 2018 to October 2019. The results showed that the torn cloth is a dominant type of disability with a percentage of 32% of the total product defects, depicting the control chart p there are 7 out of 12 observation periods occurred processes that exceed the lower control limit, namely in November, December 2018, May, September, and October 2019 are under the lower control limit, whereas in November 2018, February, March and April 2019 are above the upper control limit, identification of the causes is found carelessness, manual method of cutting, material not according to criteria, and hot ambient temperature galvalume.
Implementation of CSR Activities from Stakeholder Theory Perspective in Wika Mengajar Ratna Ningrum Wulandani Zain; Chandra Hendriyani; Danang Nugroho; Budiana Ruslan
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 3, No 1: September 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (239.619 KB) | DOI: 10.31334/abiwara.v3i1.1846

Abstract

The purpose of this research is to explore Corporate Social Responsibility (CSR) activities in the stakeholder theory point of view in the WIKA Mengajar program. The needs of stakeholders both internally and externally in relation to social and environmental responsibility through the triple bottom line model is one way to explore CSR activities. This research was conducted using phenomenological methods with a qualitative approach at PT Wijaya Karya (Persero) Tbk. (WIKA). Interviews are conducted with the General Manager of Corporate Relations, collecting evidence in the form of documentation and articles of activities that are then simplified to produce relevant information. The results of the study showed the benefits of CSR through the point of view of internal stakeholder theory of the company always maintaining commitment and meeting the needs of stakeholders both internally and externally, in this case WIKA shows social and environmental responsibility that includes economic, social, and environmental aspects (triple bottom line) through CSR activities. 
Strategi Komunikasi Bisnis Online Shop “Shoppe” Dalam Meningkatkan Penjualan Fauziah Fauziah
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 2: Maret 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (362.127 KB) | DOI: 10.31334/abiwara.v1i2.792

Abstract

Belanja melalui online (online shop) merupakan cara lain belanja yang ditawarkan oleh teknologi komunikasi yaitu internet dengan berbagai kemudahan yang diberikan, seperti kemudahan waktu dalam melakukan pekerjaan tanpa harus bertatap muka terlebih dahulu. Para konsumen belanja melalui online dapat dengan mudah mengakses online shop yang diinginkan, melihat pilihan barang, harga yang akan dibelinya, mengetahui kualitas barang melalui komen pembelinya dan cara pembayarannya. Kemudahan dan keunggulan belanja melalui online yaitu prosesnya, konsumen hanya membuka web online shop memalui internet bisa langsung melakukan transaksi online. Shoppe adalah salah satu situs belanja online pendatang baru, jika dibandingkan dengan situs belanja online lainnya. Strategi komunikasi bisnis Shoppe melalui marketplace. Dengan memudahkan para penjual serta pembeli dalam berinteraksi melalui fitur live chatnya, Shoppe juga menyediakan banyak produk mulai dari gadget, fashion, kosmetik, elektronik, otomotif dan lain sebagainya .
EVALUASI PERHITUNGAN HARGA POKOK PESANAN SEBAGAI PENENTUAN HARGA POKOK PRODUKSI PADA PT. XXX DI SIDOARJO Muhammad Ariful Ikhwan; Darno Darno; Adek Yoan Utama; Andre Brata Kuncara; Wahyu Putra Roviega
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 2, No 2: Maret 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (530.352 KB) | DOI: 10.31334/abiwara.v2i2.1403

Abstract

Peneltitian ini di lakukan di PT XXX yang berdomisili di Sidoarjo. Tujuan dari penelitian ini adalah, untuk mengetahui perhitungan harga pokok produksi berdasarkan perusahaan Vs perhitungan harga pokok produksi berdasarkan pesanan.Penelitian ini adalah penelitian deskriptif kualitatif. Pengumpulan data di lakukan dengan cara melakukan observasi di lapangan, wawancara dengan pihak terkait, selain itu penulis memberikan surat permohonan yang berisikan permintaan data variable dan data lain yang di butuhkan kepada pihak perusahaan.Hasil dari penelitian ini terdapat perbedaan harga pokok produksi berdasarkan perusahaan dengan metode harga pokok pesanan. Hasil perhitungan menurut perusahaan untuk harga pokok produksi untuk tipe FA1.6,sebesar Rp. 4.692, FA1.2 sebesar Rp. 3.756 , FAL1.6 sebesar Rp. 3974, FAL1.2 sebesar Rp 3.257, FK1.2 sebesar Rp. 3154, FK1.0 sebesar Rp. 3381. Kesimpulan rata-rata harga pokok produksi perusahaan adalah Rp. 3709. Sedang menurut metode harga pokok pesanan menghasilkan untuk tipe FA1.6,sebesar Rp. 4.043, FA1.2 sebesar Rp. 3.077 , FAL1.6 sebesar Rp. 3.264, FAL1.2 sebesar Rp 2577, FK1.2 sebesar Rp. 2.701, FK1.0 sebesar Rp. 2884. Sehingga rata-rata harga pokok produksinya adalah Rp. 3091, selisih rata-ratanya adalah Rp. 618. Hal itu di sebabkan karena perusahaan belum menghitung seluruh biaya variable bahan penolong serta biaya perawatan mesin. Penulis dapat menyimpulkan bahwa metode yang di gunakan perusahaan kurang tepat, penting bagi perusahaan untuk melakukan evaluasi dalam menentukan harga pokok produksinya.
ANALISIS KEPERCAYAAN MEREK DAN PENGALAMAN MEREK TERHADAP LOYALITAS KONSUMEN PT. XYZ anisa arizona
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 2, No 1: September 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (309.061 KB) | DOI: 10.31334/abiwara.v2i1.1502

Abstract

Tujuan dari penelitian ini untuk mengetahui besarnya pengaruh Analisis Kepercayaan Merek, Pengalaman Merek terhadap Loyalitas Pelanggan. Teori yang digunakan dalam penelitian ini mengacu pada teori manajemen pemasaran yang berhubungan dengan kepercayaan merek, pengalaman merek, komitmen dan loyalitas pelanggan. Metode penelitian yang digunakan dalam penelitian ini adalah metode kuantitatif melalui kuesioner dengan jumlah populasi sebesar 686 apotek dan jumlah sampel yang digunakan sebanyak 100 pelanggan, perhitungan sampel menggunakan rumus Roscoe dalam kutipan Sugiyono, tehnik yang diambil dalam pengumpulan data menggunakan accidental sampling. Data yang digunakan adalah data primer dan sekunder dengan analisis data menggunakan regresi linier.Berdasarkan analisis dengan bantuan aplikasi SPSS versi 24 for windows menunjukkan bahwa : secara parsial pertama hasil uji t menunjukkan bahwa kepercayaan merek dan pengalaman mempunyai pengaruh yang positif dan signifikan terhadap loyalitas pelanggan, karena t hitung lebih besar daripada t tabel. Karena t hitung lebih besar daripada t table. Dan variabel komitmen mempunyai pengaruh negatif terhadap loyalitas pelanggan. Dari hasil tersebut dapat ditarik kesimpulan bahwa kepercayaan merek dan pengalaman yang akan PT. XYZ.
Pengaruh Sistem Kenaikan Pangkat dan Promosi Jabatan Terhadap Motivasi Kerja Pegawai Negeri Sipil di Propinsi Kepulauan Bangka Belitung Abdul Ghoni
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 3, No 2: Maret 2022
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (408.593 KB) | DOI: 10.31334/abiwara.v3i2.2223

Abstract

Aligning the Goals of the Government and Employees with career development, of course, the Employees will also get better in terms of skills and knowledge that are increasing and have a very clear impact on the Employees which will also impact the development of the government. Civil Servants / Civil Servants will also be able to get a higher position and the government will also get a better image. The people / society will see if the government is growing with the existence of civil servants / civil servants who are experts and experienced. For this reason, it is very important for both parties to improve themselves where the government will provide facilities and Civil Servants can increase their productivity. in this way, To be able to carry out public service tasks, government duties and development tasks, the government continues to make improvements to the management of civil servants which includes the preparation and determination of needs, procurement, ranks and positions, career development, career patterns, promotions , transfers, performance appraisals, salaries and allowances, rewards, discipline, dismissal, pension and old-age benefits, and protection (Law. No. 43 of 1999 in conjunction with Law. No. 5 of 2014). Therefore PP.99 of 2000 clearly regulates the provisions regarding the system, period, type, and terms of promotion, with the intention that in considering and determining the promotion of civil servants based on the same norms, standards and procedures in every agency. According to the latest data, there are about 5,373 Civil Servants/PNS in Bangka Belitung Province. The sample according to Arikunto (2006) is the totality or part or representative of the population to be studied. Furthermore, Arikunto (2006) added that if the population has more than 100 members, then it can be used as a sample using a simple random sample / probability random sampling, which is the research sample, so that it becomes a population study, and if the population is more than 100, then it can be taken between 10-15% or 2-2.5% and so on. Given that the population is more than 100, this study takes a simple random sample and not all members of the population are included in the sample, so this research is referred to as a Propability Random Sampling study of a population with a sample size of 107 employees in the Province Island Bangka Belitung.
Studi Komparasi Kepuasan Pasien BPJS Dan Non BPJS Pada Mutu Pelayanan Pendaftaran Puskesmas Johar Baru Jakarta Pusat Maya Sofiana; Rita Wahyuni; Endang Supriyadi
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 2: Maret 2020
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/abiwara.v1i2.797

Abstract

The patient registration service is the starting gate for the health center services. In implementing BPJS, the community expects to get satisfactory health services.  Patients will feel or not depends on the quality of registration services provided. If the patient feels satisfied the he will come back to get health care. However, if the patient is not satisfied, there will be many complaints that will not only be delivered face-to-face but more than that it can occur the complaint is submitted thorugh print media, visual media, and even social media.  The purpose of study was to determine the comparative satisfaction of BPJS and non BPJS patients on the quality of registration services at the Johar Baru Health Center in Central Jakarta.riptive method with a Cross Sectional Comparative approach in the registration section at Johar Baru Health Center, Central Jakarta Research methods. This research was conducted with a descriptive method with a Cross Sectional Comparative approach in the registration section at Johar Baru Health Center, Central Jakarta.  The population in this study were BPJS and Non BPJS patients who registered at the outpatient Registration in October-December 2019.  The method of selecting samples was used with probability sampling whie to take samples using the proportionate stratified random sampling technique.  The tool used for research with Questionnaire/Questionnaire. With a Likert scale measurement scale.  For data analysis techniques using the Vality Test used is the product moment correlation which results in that the whoe question items are valid, which decision considerations are based on the r table for N = 30 at a significance of 5%, amounting to 0.361.Realibility Tests are used to show the extent to which a measurement result is relatively consistent if our measuring instrument repeatedly.  Based on the reliability test, for the item questionnaire, the decision consideration is based on Cronbach’salfa value>0.60, the questionnaire is declared reliable or consistent. In this study the Cronvachs’s Alfa Value of 0.699 ‘s was rounded to 0.70, the cronbanch Alfa Value of 0.70>0.60, the questionnaire was declared reliable or consistent. With cross sectional time approach. The Mann Whitney U test was used to prove the hypothesis with the SPSS For Windows 25 software version, the significance value or Symp was obtained. Sig, (2 tailed) of 0.001. Therefore the value of Symp. Sig, (2 tailed) of 0.001>from the probability of 0.0f, the hypothesis “Ha is a accepted” or there is a difference. Based on the average value in the level of BPJS patient satisfaction obtained an average of 79.96 for Non BPJS patients obtained an average of 76.13 while the difference between the two amounted to 3.83. Targeted Output.  Is a scientific publication in the National Journal of ISSN submitted, speakers in scientific meetings are registered, teaching material (ISBN) draft newspapaer articles are published. The proposed TKT research is TKT 1    The patient registration service is the starting gate for the health center services. In implementing BPJS, the community expects to get satisfactory health services.  Patients will feel or not depends on the quality of registration services provided. If the patient feels satisfied the he will come back to get health care. However, if the patient is not satisfied, there will be many complaints that will not only be delivered face-to-face but more than that it can occur the complaint is submitted thorugh print media, visual media, and even social media.  The purpose of study was to determine the comparative satisfaction of BPJS and non BPJS patients on the quality of registration services at the Johar Baru Health Center in Central Jakarta.riptive method with a Cross Sectional Comparative approach in the registration section at Johar Baru Health Center, Central JakartaResearch methods. This research was conducted with a descriptive method with a Cross Sectional Comparative approach in the registration section at Johar Baru Health Center, Central Jakarta.  The population in this study were BPJS and Non BPJS patients who registered at the outpatient Registration in October-December 2019.  The method of selecting samples was used with probability sampling whie to take samples using the proportionate stratified random sampling technique.  The tool used for research with Questionnaire/Questionnaire. With a Likert scale measurement scale.  For data analysis techniques using the Vality Test used is the product moment correlation which results in that the whoe question items are valid, which decision considerations are based on the r table for N = 30 at a significance of 5%, amounting to 0.361.Realibility Tests are used to show the extent to which a measurement result is relatively consistent if our measuring instrument repeatedly.  Based on the reliability test, for the item questionnaire, the decision consideration is based on Cronbach’salfa value>0.60, the questionnaire is declared reliable or consistent. In this study the Cronvachs’s Alfa Value of 0.699 ‘s was rounded to 0.70, the cronbanch Alfa Value of 0.70>0.60, the questionnaire was declared reliable or consistent. With cross sectional time approach. The Mann Whitney U test was used to prove the hypothesis with the SPSS For Windows 25 software version, the significance value or Symp was obtained. Sig, (2 tailed) of 0.001. Therefore the value of Symp. Sig, (2 tailed) of 0.001>from the probability of 0.0f, the hypothesis “Ha is a accepted” or there is a difference. Based on the average value in the level of BPJS patient satisfaction obtained an average of 79.96 for Non BPJS patients obtained an average of 76.13 while the difference between the two amounted to 3.83.Targeted Output.  Is a scientific publication in the National Journal of ISSN submitted, speakers in scientific meetings are registered, teaching material (ISBN) draft newspapaer articles are published. The proposed TKT research is TKT 1   
Prosedur Pelayanan Terhadap Kepuasan Pelanggan Pada Indomaret Tugu Cimanggis Rita Wahyuni
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 1, No 1: September 2019
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (377.348 KB) | DOI: 10.31334/abiwara.v1i1.498

Abstract

This final report discusses the procedure of service to customer satisfaction at Indomaret Tugu Cimanggis, by doing observation and interview to Indomaret employee and compare it with theory that discuss about service procedure to customer satisfaction. Based on the observations that the author has done this aims to improve service to customer satisfaction Indomaret Tugu Cimanggis. Although there are still many problems encountered, but the problems faced are not too significant so only need a little evaluation to further improve the service to customer satisfaction. The data used are primary data collected and interview to Indomaret Tugu Cimanngis.
Analysis of the Effect of Principal Leadership and Job Satisfaction on Teacher Performance (Case Study of SMK Bina Nasional Informatika Bekasi Regency) Robby Irvawan; Ade Sutarya
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 3, No 1: September 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (226.839 KB) | DOI: 10.31334/abiwara.v3i1.1842

Abstract

The purpose of this study was to analyze and evaluate the magnitude of the influence of Principal Leadership and Job Satisfaction on Teacher Performance.The research method used is a quantitative method through the distribution of questionnaires using a Likert scale as a data collection method. The population is 34 teachers and the method used in sampling is non-probability sampling. The data analysis technique used is descriptive analysis technique with simultaneous multiple regression test with regression equations to produce regression constants and coefficients for each independent variable.Based on the results of data analysis using simple and multiple linear regression analysis with the help of SPSS Version 19 for Windows, it shows that partially using the t test shows that the Principal's Leadership has a positive and significant effect of 66.6% on Teacher Performance. Partially, the results show that job satisfaction has a positive and significant effect on teacher performance by 62.5%. The variables of Principal Leadership and Job Satisfaction are jointly tested with the F test proving to have a positive and significant effect on teacher performance and the magnitude of the effect is seen of the coefficient of determination (R2) is 71.8%, while the remaining 28.2% is influenced by other variables that are not included in this research model. Thus, teacher performance will increase if the principal's leadership and teacher job satisfaction are met properly.
PENGARUH STRATEGI BERSAING TERHADAP TINGKAT VOLUME PENJUALAN SPAREPART PADA PT.MORITA TJOKRO GEARINDO DI JAKARTA Muhamad Akbar; Ahsanu Nadia
Abiwara : Jurnal Vokasi Administrasi Bisnis Vol 2, No 2: Maret 2021
Publisher : Institut Ilmu Sosial dan Manajemen STIAMI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31334/abiwara.v2i2.1380

Abstract

This study aims to see the effect of Competitive Strategy on the Sales Volume Level of Car Parts at PT. Morita Tjokro Gearindo in Jakarta. The population in this study were all consumers of PT. Morita Tjokro Gearindo with a total sample of 90 respondents, with the sampling technique using incidental sampling techniques. The respondent data technique used was a questionnaire (questionnaire) for each respondent who was given 18 statements. Then the data obtained were analyzed using the validity test, reliability test, linear regression analysis, t test, and analysis of the coefficient of determination (R2). Based on the research results of the coefficient of determination (r square) of 0.172, which means that the Competitive Strategy variable has a significant positive result on the Increase in Sales as evidenced by the t - test 3,868 > t - table 1,662, it means that H0 is rejected, and H1 is accepted. So it can be revealed that there is a significant and positive influence between competitive strategy on sales volume level.

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