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Institut Pariwisata dan Bisnis Internasional Jalan Kecak, No. 12, Gatot Subroto Timur - Bali
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Jurnal Ilmiah Hospitality Management
Published by Institut Pariwisata dan Bisnis Internasional
ISSN : 20875576     EISSN : 25793454     DOI : https://doi.org/10.22334/jihm
Core Subject : Social,
Social Sciences
JIHM merupakan wadah kreatifitas dosen dalam menulis karya ilmiah dalam rangka memenuhi kewajiban Tri Dharma Perguruan Tinggi dan sebagai informasi ilmiah yang bisa dikembangkan bersama untuk tujuan pengalaman pengetahuan di kampus. JIHM berkomitmen merangsang penelitian berdampak tinggi dan inovatif yang relevan bagi akademisi dan praktisi di industri pariwisata, termasuk manajemen, rekreasi dan event. Audiensi kami terdiri dari akademisi, mahasiswa pascasarjana, praktisi dan semua yang tertarik pada bidang penelitian pariwisata. Jurnal ini menerima artikel dari para praktisi dan akademisi serta penelitian kualitatif dan kuantitatif. Setiap makalah akan dinilai berdasarkan standar nasional, orisinalitas / inovasi, kontribusi terhadap pengetahuan, relevansinya dengan subjek dan kualitas penyajiannya. Makalah-makalah tersebut akan direview oleh mitra bestari yang kredibel dan dapat dipercaya. Jurnal Ilmiah Hospitality Management diterbitkan dua (2) kali setahun, pada bulan Juni dan Desember
Arjuna Subject : Ilmu Sosial - Ilmu Sosial (Lain-Lain)
Articles 196 Documents
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PENGARUH KARAKTER INDIVIDU DAN PERSEPSI KEADILAN PADA KINERJA KARYAWAN (Studi Kasus Pada Hotel Di Kota Denpasar) I Ketut Sudarsana
Jurnal Ilmiah Hospitality Management Vol 7 No 2 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (249.288 KB) | DOI: 10.22334/jihm.v7i2.6

Abstract

Improving the quality of human resources can be done through the utilization of various functions and personnel activities to ensure that they will be absorbed in the world of hospitality. Employee performance is influenced by various factors including individual characters and their perception of fairness in working. The purpose of this research is to examine the influence of individual characters and perceptions of fairness on employee performance as well as to identify the state of individual characters and the perception of fairness to employee performance at the hotel in Denpasar. The results showed that individual character, and perception of fairness simultaneously have a significant effect on the performance of Hotel employees in Denpasar. Furthermore, partially individual characters, and the perception of fairness affect the performance of hotel employees in Denpasar. Because the perception of fairness has a dominant effect on employee performance, the management is expected to give sufficient attention to the amount of rewards received by the employee so that they are always motivated in doing every job that has become their duty. Giving authority in decisions, responses and good attention from superiors and the existence of a system of fair division of tasks should be maintained by the management in order to maintain the company performance.
MODIFIKASIMAKANAN TRADISIONAL BALI BERBAHAN DASAR AYAM SEBAGAI DAYA TARIKWISATA DI DESA MENGWI BADUNG I Nyoman Tri Sutaguna
Jurnal Ilmiah Hospitality Management Vol 7 No 2 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (345.568 KB) | DOI: 10.22334/jihm.v7i2.7

Abstract

 The study, entitled “Modified Traditional Food made Basis Support Chicken For Tourism Industry in Mengwi” againts the background by the recent development of world tourism with tourist from the massive shift of interest in tourist to the tourism ethnic. Traveler began to look for unique tours are very concerned with the original character of the local community. One of which is owned by the culinary tourist destination. The research was conducted through descriptive interpretative study that aims to identify the presence of both interms of culinary tourism: (1) The modification of traditional foods made from chicken, (2) Traveler’s perception of the traditional foods, (3) Attempts a restaurant or dinner in developing traditional food, the most common data collection method is observation, questionnaires, interviews and documentation while the theoretical basis used is the theory of perception and marketing strategy.Modification process that served traditional food is traditional food made from chicken that has been modified as traditional betutu chicken, chicken betutu modification and crispy chicken, have some process modifications such as: (1) Seasoning, (2) Procesing, (3) Taste, (4) Presentation. Traveler have a positive perception of the traditional food made from chicken in Mengwi tourist area. Based on the results of research, an effort that is suitable for the development of culinary tourism in the village of Mengwi to see the existing constraints are combined with the advantages that exist in traditional food is offered to tourists in the village of Mengwi is as follows efforts to develop food product made from chicken both in terms of seasoning, processing, taste and presentation, and menu variations based chickens among other things: add a menu like the chicken for example by treatment with the way steam, braising, and roasted by changing some traditional recipe with modifications such as roast chicken in orange
PENGEMBANGAN MODEL PEMBERDAYAAN MASYARAKAT DALAM PENGELOLAAN OBYEK WISATA ALAS KEDATON I Gusti Ketut Purnaya Ketut Purnaya
Jurnal Ilmiah Hospitality Management Vol 7 No 2 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (313.94 KB) | DOI: 10.22334/jihm.v7i2.8

Abstract

Alas Kedaton Tourism Object has a unique natural resource and it is potential to be attraction for the tourist to visit it. The development of Alas Kedaton Tourism Object will be running well if the quality of natural resource and human  resources is balance. The quality of human resources is one of the important factor to develop the potency of Alas Kedaton Tourism Object  to be excellent. When the human resources are qualified, the tourism resource will be better. Local society are the human resources that has to be involved. The involvement of local community will give a positive effect for them. The principle of tourism development which is from the community, by the community, and for the community will influence the life of the community to be better. The purposes of this research will be reach in two steps, they are 1) To know the potency of Alas Kedaton Tourism Object , like its culture variety and its unique social society life but the uttilization is not maximun, 2) To identify the development method of community empowerment in managing Alas Kedaton Tourism Object , which is not maximum. This research is using qualitative method. It is used to get data or descriptive explanation about Alas Kedaton Tourism Object and the its prolem. It is also using descriptive-qualitative analysis technic, internal and external factor analysis, and SWOT analysis. The results of this research are 1) The form of community empowerment in managing Alas Kedaton Tourism Object, 2) The development of community empowerment in managing Alas Kedaton Tourism Object.
DAMPAK PERKEMBANGAN PARIWISATA TERHADAP KONDISI SOSIAL DAN EKONOMI MASYARAKAT SANUR Made Arya Astina; Ketut Tri Budi Artani
Jurnal Ilmiah Hospitality Management Vol 7 No 2 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (156.035 KB) | DOI: 10.22334/jihm.v7i2.9

Abstract

This study aims to identify the impact of tourism development on the social and economic conditions of the coastal community of Sanur, Bali.Based on the objectives of this research, several theories, concepts and literature studies referred to in the concept of tourism, the principles of tourism development, and the concept of tourism impacts. Meanwhile, the research method used was descriptive analysis of the social and economic conditions of Sanur Beach community. Direct observation and interviews of village leaders and Sanur coastal communities were conducted to be able to assess directly the existing conditions. From the results of observations and interviews, the data were processed and displayed in the form of narration and tables. By answering problem formulation from this research, the obtained data or information could be classified into positive and negative impact to social life and economics of local community, and contribute strategy to minimize negative impact of tourism to society social and economy in Sanur Beach.
STRATEGI PENGEMBANGAN KAWASAN BUDIDAYA RUMPUT LAUT SEBAGAI WISATA KONSERVASI DAN EDUKASI BERBASIS MASYARAKAT DI PANTAI PANDAWA I Made Trisna Semara; Ni Made Ayu Natih Widhiarini; Ni Nengah Ariastini; Ni Luh Sri Mandari
Jurnal Ilmiah Hospitality Management Vol 7 No 2 (2017)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (147.198 KB) | DOI: 10.22334/jihm.v7i2.19

Abstract

Seaweed cultivation in Pandawa Beach is one of the leading commodities of fishery that is still occupied by coastal communities. However, along with the development of tourism in Pandawa Beach, it resulted in some seaweed farmers switch professions into food and beverages traders, and tenants of tourism services and facilities. This phenomenon resulted in the decreasing of seaweed yields even it was not re-produced. Therefore, it needs a strategy of seaweed cultivation area development as conservation and educational tour in order to preserve the continuity of seaweed cultivation and the sustainability of tourism development; therefore it can improve the prosperity of the community. The purposes of this research were 1) to identify of internal and external potential of seaweed cultivation area as conservation tourism and community-based education in Pandawa Beach, 2) to design the development strategy of seaweed cultivation area as conservation tourism and community based education. The data was obtained from participants’ observation, questionnaire, and in-depth interviews with six informants consisting of seaweed farmers, cultivation group managers and managers of Pandawa Coastal Tourist Object as primary data, and documentation study as secondary data. Data collection techniques used were in-depth interviews, participatory observation, and documentation studies. Data analysis techniques used were qualitative descriptive analysis techniques, IFAS - EFAS, and SWOT. The findings of this research were 1) Seaweed Cultivation Area in Pandawa Beach had internal and external potential that is useful to be developed into conservation and education tourism based on community, 2) Seaweed cultivation development strategy as conservation tourism and community-based education in Pandawa Beach can be done by making educational tourism attractions, optimizing community-based management system, and optimizing marketing in the development of seaweed cultivation area as conservation tourism and community-based education in Pandawa Beach.
ANALISIS PENGELOLAAN DESA WISATA SEBAGAI PARIWISATA ALTERNATIF DI BALI I Wayan Pantiyasa; I Nyoman Urbanus
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (497.723 KB) | DOI: 10.22334/jihm.v6i2.21

Abstract

The “Mass-Tourism” that has been developed in Bali, eventually has marginalized the local people. It has obviously also caused a lot of problems including the changing of land use, urbanization, the increase of criminals, narcotic abuse, degradation of local values of life, etc. The development of “Desa Wisata” (community Based Tourism) is the answer of those mentioned above problems. This research aims to analyze the management of “Desa Wisata”(community Based Tourism), Tourist perception of service provided for clients, and the observation of the local values. The method of his research is survey, observations, interviews, documentations, and questionnaire. The results shows from management perspectives that the “Desa Wisata” (community Based Tourism)  has not been professionally managed in term of administrations including reservation system, reception of tourist, accounting, and data base.All those weaknesses were caused by the lack of competence of the human resources. the “Desa Wisata” (community Based Tourism) has not yet decided the planning of the development of the village. The operational just operate without well organized plan. There is no master plan for a strategic development, no innovations and no promotion planning. The Tourist perception of  services provided are Excellent-given to the safety in the room, hospitality of the staff, menu variations, food and beverage presentation, tourist attraction and empathy of the management., Good-given to the reception during he arrival and luggage-handling, comfortness of accommodation, room amenities availability, and the food taste , Fair-given to the cleanliness of rooms and toilets, cleanliness of cutleries and restaurants and garbage handling, Poor-given  to the cleanliness of the environment including receptions, room  availability , food and beverage provided scored as above average. Sanitation and hygiene need to be upgraded and the waste management is still very low. It is recommended for the management to provide training programs especially in increasing the staffs’ foreign language capability mostly English and French. 
IDEOLOGI YANG MEMENGARUHI PENGELOLAAN RESOR WISATA NUSA DUA, BALI I Gusti Ketut Purnaya; Francisca Titing Koerniawaty
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (490.891 KB) | DOI: 10.22334/jihm.v6i2.22

Abstract

Management of Nusa Dua Tourism Resort can not be separated from macro social and political developments at the national level and the micro at the regional level. The stakeholder power relations between the three pillars of the government (BTDC), investors, and the society in the management of Nusa Dua resort is influenced by external factors is the globalization that developing very fast. This study focused on analyzing and answering the basic of what ideology is affecting the management of Nusa Dua Tourism Resort. Results of this study indicate that the management of Nusa Dua Tourism Resort not only determined by the business management matters but also by the social and political situation and by global and others tourism related ideologies. Social and political change and demands by these ideologies force all three pillars in the Nusa Dua Tourism Resort management activities to wisely exercising their power in relation of each other for the benefit of all parties and assurance of the sustainability of the resort.IDEOLOGI YANG MEMENGARUHI PENGELOLAAN RESOR WISATA NUSA DUA, BALI
STRATEGI PEMASARAN JAKARTA SEBAGAI DESTINASI WISATA YANG SELARAS DENGAN PERSEPSI PENDUDUK LOKAL Budi Budi
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (107.854 KB) | DOI: 10.22334/jihm.v6i2.23

Abstract

Destination image is an important factor in marketing of tourist destinations. Destination image has dimensions of cognitive, affective, and konatif/behavioral. Aligned destination image among locals, tourists, and Destination Marketing Organizations (DMO) is key factor for development of sustainable tourism destinations model. This study aims to investigate Jakarta destination image in local residents’ perception, to test whether cognitive destination image affects affective, cognitive destination image affects the konatif/behavioral, affective destination image affects behavioral. Respondents are people who live in Jakarta for at least the last 2 years, data collection is done through a questionnaire distributed online. Data analysis was performed to validity test, reliability test, significance test, determination test. Results showed that in the view of local residents, Jakarta has a cultural tourism, culinary tourism, recreation sites, and interesting historical sights and fun to visit. Results showed that in the view of local residents, Jakarta has a cultural tourism, culinary tourism, recreation sites, and interesting historical sights, and fun to visit. Cognitive destination image affects affective, cognitive destination image affects conative, affective destination image affects conative..
PENGARUH KOMPENSASI, KEPEMIMPINAN DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DI SEKOLAH TINGGI PARIWISATA BALI INTERNASIONAL Ni Komang Nariani
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (290.73 KB) | DOI: 10.22334/jihm.v6i2.24

Abstract

The International Bali Tourism Institute is one of Private School in Tourism and Hospitality.. High quality human resources are urgently needed by an institution to be able to compete and develop its potential as an embodiment of the performance. Efforts to improve organizational performance should be started from the employee's performance. Many factors affect the performance of the employee. This research focuses the employee performance on three things: compensation, leadership and work environment.The study uses 74 respondents, employees of The International Bali Tourism Institute. The research aimed to determine the effect of compensation, leadership and work environment to employee’s performance at the College of Tourism Bali International. The data analysis is using multiple linear regression. The results showed there are significant positive and significant between compensation and leadership on employee performance, meaning that if the compensation and leadership increases, the performance of employees will increase. There is a positive effect but not significant between the work environments on employee performance, meaning that although the work environment increases employee performance has not increased. There is a positive and significant influence between compensation, leadership and work environment simultaneously on employee performance, meaning that if the compensation, leadership and work environment increases, the performance of employees will increase.
PENGARUH KUALITAS LAYANAN AKADEMIK DAN HARGA (BIAYA PENDIDIKAN) TERHADAP WORD OF MOUTH MELALUI KEPUASAN MAHASISWA SEBAGAI VARIABEL INTERVENING (STUDI PADA LPK SEKOLAH PERHOTELAN BALI) Nyoman Surya Wijaya; Syahnur Said; Nengah Landra
Jurnal Ilmiah Hospitality Management Vol 6 No 2 (2016)
Publisher : Institut Pariwisata dan Bisnis Internasional

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (377.936 KB) | DOI: 10.22334/jihm.v6i2.25

Abstract

In Indonesia, particularly in Bali, these are a lot of Training Centers (LPK) in tourism sectors which grow and evolve rapidly, by selling trend working on Cruise ship and over seas such as in hotels and restaurants, it is the main attraction for prospective students to continue their education after they have completed their educations in vocational or high school. The purposes of this study are to describe the effect of the quality of academic services to the student’s satisfaction, the effect of price (education expenses) to the student’s satisfaction, the influence of the quality of academic services to the word of mouth, the effect of price (education expenses) on word of mouth, the influence of the student’s satisfaction on word of mouth, the effect of the quality of academic services to the word of mouth through the students’ satisfaction, the effect of price (education expenses). The data analysis technique in this quantitative research using statistical analysis (descriptive statistics and inferential statistics es) to the word of mouth through the student’s satisfaction.). This research is analyzed by SEM with its analysis instrument the program Partial Least Square (PLS). In this research, it was found that: the quality of academic services and prices (education expenses) have positive and significant impact on the students’ satisfaction; quality of academic services have a positive and significance impact on word of mouth where students’ satisfaction have a role as full mediation, price (education expenses) have a positive and significance impact on word of mouth where students’ satisfaction have a role as partial mediation, price (education expenses) and the students’ satisfaction have positive and  significant effect on word of mouth, the quality of academic services have positive however there is non significance effect on word of mouth.

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