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INDONESIA
JURNAL RELASI STIE MANDALA JEMBER
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Articles 10 Documents
Search results for , issue "Vol 16 No 2 (2020)" : 10 Documents clear
Analisa Kelayakan Pasar Dan Lingkungan Pada Pengembangan Wisata Bahari Pelabuhan Muncar Banyuwangi Estu Handayani
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.362

Abstract

The current condition of the Muncar fish port is different from the condition 10 years ago, where around 2008 the port was famous for its biggest fish catch, namely for lemuru, tonggkol, and kite. At present the number of fish catches has decreased dramatically. This condition affects the economy of fishermen and the community around the port. With this condition, research was carried out on the analysis of market and environmental feasibility in the development of the Muncar fish port in Banyuwangi. The aim is to determine the feasibility of developing marine tourism in the Banyuwangi harbor in terms of market and marketing aspects as well as environmental aspects. The research method uses qualitative and quantitative analysis by analyzing market and marketing aspects as well as environmental aspects and conduct regression test analysis. The results obtained that the development of marine tourism in the port of Muncar is feasible. It is stated from the variable Promotion, Place, Price, and Product significantly influence the feasibility of the port and provide a positive influence on the development of marine tourism in the port of Muncar.
Peran Lembaga Penjamin Simpanan Dalam Pengelolaan Sistem Stabilitas Keuangan Indonesia Rudy Susanto; Zainal Arifin H. Masri
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.363

Abstract

The purpose of the study is to find out: (1) The purpose of financial system stability; (2) Indicators used to declare financial system instability; (3) The work mechanism of the financial system stability committee; (4) Role and function of the IDIC in participating in managing financial system stability; (5) The maximum value of deposits guaranteed by LPS; (6) Many banks are included in the LPS oversight and actions taken by the LPS. This research uses the case study method with qualitative descriptive analysis. The results of the study: (1) There is no standard definition of financial system stability that is accepted by the international world, but at least a stable, healthy and strong financial system is able to allocate sources of funds, perform intermediary functions, carry out payments, spread risk well, prevent and resistant to disruption to the real sector and financial system; (2) There are 2 indicators, namely prudential microeconomic and macroeconomic; (3) KSSK has the duty to oversee economic indicators so that financial system stability is achieved; (4) DIC functions to guarantee customer deposits and handle failed banks; (5) Deposit guaranteed by LPS is a maximum of Rp 2 billion; (6) In 2019 there were 100 banks handled by LPS. An unstable financial system will affect the stability of the overall economic system. LPS has succeeded in arousing public trust to save. Keywords: Financial System Stability, Financial System Crisis, KSSK, LPS
Pengaruh Service Quality Terhadap Customer Loyalty Melaui Customer Satisfaction Pelanggan Jawa Pos Radar Jember Narto; Suwignyo Widagdo; Agustin Hari Prastyowati
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.364

Abstract

For print media, maintaining and adding customers is very important in today's digital era. Including Jawa Pos Radar Jember. Companies must improve Service Quality (service quality), to create and maintain Customer Loyalty (loyal customers). This research is quantitative descriptive. This study was conducted on Jawa Pos Radar Jember customers in Jember Regency, precisely in Sumbersari, Patrang and Kaliwates Regencies. Data collection techniques by observation, questionnaire and direct interview. The number of samples was 125 out of a population of around 7,500 subscribers to the Jawa Pos Radar Jember newspaper. This study uses Service Quality independent variables (Tangibility, Reliability, Responsiveness, Assurance, Empathy), Customer Satisfaction variablesand Customer Loyalty dependent variables. The analytical method used is multiple regression analysis with path analysis, classic assumption test (multicollinearity test, heteroscedasticity test, and normality test).The purpose of this study is 1) to testand analyze Reliability, Responsiveness, Assurance, Empathy effect on Customer Satisfaction and Customer Loyalty. 2) Test and analyze the moderation of Customer Satisfaction against Customer Loyalty.The results show that Tangibility, Responsiveness, Assurance, Empathy has no significant effect on Customer Satisfaction. Only reliability has a significant effect on Customer Satisfaction. Conversely, Reliabilty, Responsiveness, Assurance, Empathy has a significant effect on Customer Loyalty. Only, Tangibility is not a significant effect on Customer Loyalty. AndCustomer Saticfaction does not become intervening between Service Quality and Customer Loyalty Keywords: Service Quality, Customer Satisfaction dan Customer Loyalty
Analisis Pengaruh Promosi Terhadap Keputusan Wisatawan Untuk Mengikuti Program Pakettourdi CV.Funtastic Tour And Travel Furi Emadianti; Khoirul Umam; Ai Annisa Utami
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.365

Abstract

The purpose of this study is to prove and determine how much influence the promotion of tourists' decision to join the tour package program at CV. Funtastic Tour and Travel with destinations in Bali, Lombok, and Malang, what factors influence the decision of tourists to join the Survey method program with a quantitative approach. Sampling using a purposive sampling method with data collection using a questionnaire through survey techniques. The total population studied was 100 people with a sample of 80 people from tourists who took the tour package program at CV. Funtastic Tour and Travel. The hypothesis is proven by the test Ttest= 6,192 compared to Ttable= 1,664 which means there is a significant influence between promotion and the decision of tourists to participate in the tour package program. The sensitivity level of consumer (traveler) decisions to the promotion itself is 83.8% indicated by the regression coefficient ????̂=6,087+0,838????. While the correlation coefficient shows r = 0.515 and the coefficient of determination (KD) of 27%. This means that promotion does not objectively influence tourists to participate in tour packages even though it is significantly able to influence tourists' decisions to participate in the tour program. Keywords:promotion, tourism, tourist decision, tour package program
Pengaruh Komitmen, Komunikasi Dan Penanganan Masalah Terhadap Kepercayaan Nasabah Pada Bank Jatim Cabang Banyuwangi Angga Ade Permana; Muhammad Firdaus; Muhaimin Dimyati
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.366

Abstract

This study analyzes the effect of commitment, communication, and problem handling on customer trust. The purpose of this study is to test and analyze commitment, communication, and handling problems to customer trust simultaneously or partially. The sampling technique in this study is nonprobability sampling and uses purposive sampling. The sample in this study amountedto 125 sample respondents to customers. The research method used in this study is multiple linear regression, t-test, f test,and the coefficient of determination R2. based on the results of the study indicate that the variables commitment (????1), communication(????2), and problem handling (????3) simultaneously influence the customer's trust and commitment variable (????1) and problem handling (????3) partially effect on customer trust while communication (????2) has no partial effect on customer trust in the East Java bank in Banyuwangi. Keywords:commitment, communication, problem handling,andtrust
Fin-Tech UMKM untuk Stabilitas Sistem Keuangan Indonesia Alfiatul Maulida
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.367

Abstract

MSMEs contributed quite a large contribution to Indonesia's GDP (Gross Domestic Product) at 36.82%. When compared with the indicators in the assessment that support Indonesia's economic growth, this figure isvery large. In addition to this, as many as 98.7% of Indonesian businesses are Micro businesses. Thus, with this amount, MSMEs can absorb 89.17% of the domestic workforce according to the Deputy Chairperson of the National Economy and Industry Committee. In 2017, MSMEs that had been online as much as 7.7% and in 2019 targeted at 8% in the previous year, MSMEs had contributed significantly to Indonesia's economic growth. The nature of the research which is based on the philosophy of post positivity is used for the evaluation of natural tourist objects with researchers as a key instrument. Qualitative research is a method of data collection conducted by triangulation, data analysis is inductive, and the results of qualitative research emphasize the meaning ofgeneralization. Analysis results prove the use of Fintech MSME is very effective and efficient will be able to support the Indonesian Financial System with various indicators that support Indonesia's economic growth. Keyword: MSMEs, Financial Technology, Stabilization Financial System.
Analisis Pengaruh Dimensi Kualitas Pelayanan Dan Kepercayaan Terhadap Kepuasan Pasien Di RSUD Tongas Kabupaten Probolinggo Yullyta Widiastuti; H.M. Saiful Bahri; Hermanto
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.368

Abstract

The satisfaction felt by the patient is an indicator of the quality of service in a hospital. The quality of services provided to patients will be compared between expectations and perceived reality so that they arise feeling satisfied or dissatisfied. One important factor in the effort to create satisfaction is to provide good quality service. Quality hospital services means not only felt by patients but also felt by their families, so that patients feel satisfaction and will ultimately be able to increase the confidence of both patients and the patient's family to the hospital.Based on the results of the analysis of influence, both collectively and separately, the dimensions of quality and trust in satisfaction indicate the value of the coefficient Fcount is greater than the value of F table with a significance level smaller than alpha 0.05, indicating that the dimensions of service quality and trust together affect satisfaction patients, while the calculated t coefficient value of each independent variable shows a coefficient that is greater than the value of the t table coefficient with a significance of less than alpha0.05, this means that trust and quality dimensions affect patient satisfaction in Tongas Hospital Probolinggo. Based on the t value of each independent variable shows that direct evidence which has a dominant influence on patient satisfaction. Keywords:Quality Dimensions, Patient Trust and Satisfaction
Analisis Komparatif Model Altman Z-Score, Springate, Zmijewski Sebagai Alat Ukur Potensi Kebangkrutan Joni Hendra; Tatik Amani
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.369

Abstract

The study was conducted with the aim to determine the effective measurement of bankruptcy by comparing the Altman (Z-Score), Springate, and Zmijewski methods in the Consumer Goods Industry listed on the Indonesia Stock Exchange (IDX) in 2016 -2018. This type of research is quantitative, with the variable bankruptcy, Altman (Z-Score), Springate, and Zmijewski. This type of research is quantitative, with the variable bankruptcy, Altman (Z-Score), Springate, and Zmijewski. The population of this study is the Consumer Goods Industry sub-sector food and beverages with sample selection using purposive sampling so that eleven companies are obtained that meet the sample criteria.The results showed that the calculation results from the Altman Z-Score method were supported by the Springate method because most of them showed relatively similar results. As for the Zmijewski method, the calculation results tend to be different from the other two methods. This can be seen from all companies that are in a safe condition, while the Altman and Springate methods, there is one company that has been declared bankrupt for three periods, namely PT Tri Banyan Tirta Tbk. Keywords:Altman, Springate, Zmijewski, Bankruptcy
Pengaruh Persepsi Kualitas, Citra Merek, Brand Wareness Pada Keputusan Pembelian Pada CV Pia Manalagi Ketapang Kota Probolinggo Muhammad Syarif Hidayatullah Elmas
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.370

Abstract

Based on research to know the effectof perception the quality, brand image, brand awareness trhadap decision the purchase by consumers CV.Pia Manalagi Ketapang ProbolinggoCity.Population research every consumer CV.Pia Manalagi Ketapang ProbolinggoCity.Sample consist of 30 respondents to technique incidental sampling.The method of analysis data using the validity, reliability test, regression analysis linear multiple and analysisthe coefficients determination.Based on the results of the testing of hypotheses done can be concluded that variable perception the quality, image brands and brand awareness based partial having influence a positive and significant on the decision the purchase CV.Pia Manalagi Ketapang ProbolinggoCity.The coefficients analysis determination show 69,7 % decision buy effectby perception the quality, brand image, brand awareness. Keywords: Perception of quality, brand image, brand awareness, purchasing decision
Perkembangan Dan Penerapan Theory Of Acceptance Model (TAM) Di Indonesia Mainatul Ilmi; Fetri Setyo Liyundira; Afria Rachmawati; Deni Juliasari; Palupi Habsari
RELASI : JURNAL EKONOMI Vol 16 No 2 (2020)
Publisher : STIE Mandala Jember

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31967/relasi.v16i2.371

Abstract

The article tellsabout model of technology acceptance. A system used by the end user necessary to test whether the system effectively and efficiently can be applied by user. Technology Acceptance Model (TAM) adopted the Theory of Reasoned Action (TRA) that is widely used to predict the acceptance and usefulness of the system information. TAM usesa comparison between the Theory of Reasoned Action (TRA) and the Theory of Planned Behavior (TPB). TAM is designed to predict the acceptance or use of information systems by usersand profit for a job. An acceptance of the theory of information systems began to be implemented in Indonesia from 2004 until today, which adopts the model proposed Davis et al in 1989. The theory was apparently accepted by the public to assess the acceptance of a system by the user based on its core construct perceived Ease of Use (PEOU) and perceived usefulness (PU). In Indonesia some researchers are implementing TAM 1989 at different locations, in various sectors as well as the time and different situations by using several different methods of analysis in each study. A significant result of variables in TAM lead this theory can be applied further in other information systems in Indonesia in addition to that already done the research for TAM is very easyto apply and be accepted by the public in a variety of sectors, namely in the public sector, business or private. Keywords: Technology Acceptance Model (TAM), perceived Ease of Use, perceived usefulness, system information

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