Garuda - Garba Rujukan Digital

PENGARUH SALES PROMOTION TERHADAP KEPUTUSAN PENGGUNA KARTU KREDIT BNI (Survei Pada Dosen FPIPS UPI Pengguna Kartu kredit BNIâ€™46) Razati, Girang
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 8, No 2 (2008): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v8i2.1017

Tingginya persaingan bisnis kartu kredit, serta semakin banyaknya tawaran program sales promotion yang dilakukan para penerbit kartu kredit selain kartu kredit BNI mengakibatkan besarnya pangsa pasar dan banyaknya jumlah kartu yang beredar. Dari data Top Brand Indeks dalam Marketing/Edisi Khusus/I/2008 yang terdiri atas tiga variabel, yaitu Mind share, market hare, and commitment share, tahun 2006-2007 kartu kredit BNI tidak mengalami kenaikan yang signifikan dan tetap pada angka 11,1%. Sedangkan memasuki pertengahan 2008 kartu kredit BNI naik 0,3% namun secara posisi turun satu peringkat dibawah Mandiri. Mengingat begitu ketatnya persaingan di bisnis ini, sangat sulit untuk meningkatkan pangsa pasar maupun membuat calon nasabah menggunakan kartu kredit. Salah satu cara yang dilakukan Bank BNI yaitu dengan melakukan sales promotion yang dirancang untuk mendorong atau menstimulus para nasabah untuk segera melakukan pembelian. Sehingga diharapkan dapat meningkatkan jumlah transaksi dan memberikan manfaat yang optimal bagi perusahaan.Berdasarkan permasalahan tersebut, maka diadakan penelitian mengenai pengaruh sales promotion terhadap keputusan penggunaan kartu kredit BNIâ€™46. Penelitian ini mengambil objek Dosen FPIPS UPI pengguna kartu kredit BNIâ€™46. Â Objek penelitian yang menjadi variabel eksogen adalah sales promotion meliputi beberapa dimensi yaitu diskon, hadiah, kerjasama, cicilan, tarik tunai. Kemudian objek penelitian yang menjadi variabel endogen adalah keputusan penggunaan yang meliputi beberapa dimensi yaitu pemilihan merek, pemilihan produk, pemilihan penyalur, waktu pembelian dan jumlah pembelian. Penelitian ini menggunakan metode deskriptif dan verifikatif juga explanatory survey dengan teknik simple random sampling menggunakan skala semantic defferensial. Selain itu, karena penelitian ini dilakukan dalam kurun waktu kurang dari satu tahun maka metode penelitian ini menggunakan metode cross sectional. Data yang digunakan adalah data primer dan dan data sekunder, sedangkan teknik analisis data yang digunakan adalah analisis jalur (Path Analysis).Hasil dari penelitian ini menunjukan pengaruh sales promotion terhadap keputusan penggunaan kartu kredit BNIâ€™46 adalah sebesar 71,1% dengan tingkat pengaruh positif. Oleh karena itu, saran untuk kartu kredit BNIâ€™46, hendaknya bisa meningkatkan serta memperbaiki program sales promotion, guna meningkatkan transaksi yang dilakukan pemegang kartu kredit. Â Kata Kunci: Sales Promotion dan Keputusan Pengguna

PENGARUH STATUS SOSIAL EKONOMI ORANG TUA TERHADAP SIKAP KEWIRAUSAHAAN Ramadhanti, Dina; Mulyadi, Hari; Razati, Girang
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 16, No 2 (2016): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v16i2.7068

This study was conducted to determine whether there are significant socio-economic status of parents towards entrepreneurial attitudes. Data collected through questionnaires that have been tested for validity and reliability. The population in this study there was a class X student of marketing. Sampling on research using saturation sampling 71 respondents. Testing data in this study tested the validity, reliability test, linearity test and hypothesis testing. The method used is descriptive verification. Analysis data technique used is Partial Least Square with computer software tools SmartPLS 3.0. Based on this overall research result, the counting that gained from simple regression conclude that socio-economic status of parents have a positive impact with strong category towards entrepreneurial attitudes.Â Keywords: Socio Economic Status of Parents, Attitudes Entrepreneurship

Co-Branding Dan Pengaruhnya Terhadap Brand Image Pratama, Rommy; Widjajanta, Bambang; Razati, Girang
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 17, No 1 (2017): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v17i1.17531

The purpose of this study was to determine the effect of Credit Problems and Profitability. The methodology of this research was carried out in a period of five years, for ten banks, in the framework of the research design used was historical data, for non-random samples using historical data, the design of this study used pooled design. This study uses a descriptive and verification approach with hypothesis testing methods and data analysis techniques using panel data regression. The findings of this study are Credit Problems affecting Profitability. The difference is determined in the independent variables, objects and research methods, population and research samples, research period, measurement tools and research results, as well as sources of theory and foreign journals and foreign books and research results.

Peran Media Sosial Dalam Memperkuat Loyalitas Pada Merek Sartikah, Sartikah; Razati, Girang; Utama, Rd. Dian Herdiana
Strategic : Jurnal Pendidikan Manajemen Bisnis Vol 18, No 1 (2018): Strategic
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/strategic.v18i1.17588

The purpose of this study is to describe of social media and brand loyalty. In addition, to determine the effect of social media on brand loyalty. this type of research is descriptive and verifikatif, by using online survey method. Sampling technique used is simple random sampling. The sample in this study amounted to 235 people with object of this research is Teh Botol Sosro. Data analysis techniques in this study using a simple linear regression analysis. the results of this study show the social media and brand loyalty categorized high on the continuum line. The result of correlation calculation of social media variables have a significant influence on brand loyalty

GAMBARAN LINGKUNGAN, KEPUASAN KERJA DAN LOYALITAS KARYAWAN EL ROYALE HOTEL BANDUNG Rahayu, Meida Aditya; Senen, Syamsul Hadi; Razati, Girang
Journal of Business Management Education (JBME) Vol 3, No 1 (2018)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Purpose - The purpose of this study is to see the description of work environment, job satsfaction, and employee loyalty. Design/methodology/approachh - The design of this study was cross sectional method. This research uses descriptive approach with explanatory survey method. A total of 110 respondents were selected using probability sampling. A questionnaire was used as a research instrument to collect data from respondents. Analytical technique used is descriptive technique by using frequency distribution.Findings - Based on the results of the research using descriptive analysis, the results obtained that the work environment is in the quite good category with a score 68,83, job satisfaction and employee loyalty are in the quite high category with a score of respectively 70,57% and 71,68%.Originality/value -Â This study provides a basis for understanding issues of work environment, job satisfaction, and employee loyalty. The difference of this study with the previous research is located on the object which is the company in the service industry that is El Royale Hotel Bandung, with the variables studied namely work environment, job satisfaction, and employee loyalty, and using different theory or reference from previous researcher.

PENGARUH KINERJA PEOPLE DAN PHYSICAL EVIDENCE TERHADAP KEPUTUSAN MENGINAP (Survei Terhadap Tamu Hotel Kampung Sumber Alam Garut) Erisha, Mia; Razati, Girang
Journal of Business Management Education (JBME) Vol 1, No 2 (2016)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Salah satu hotel yang ikut berperan dalam industri perhotelan di Kabupaten Garut adalah Hotel Kampung Sumber Alam. Hal tersebut membuat Hotel Kampung Sumber Alam Garut menciptakan strategi untuk meningkatkan keputusan menginap melalui kinerja people dan physical evidence yang dapat memberikan kesan dan pengalaman tersendiri bagi para tamunya.Penelitian ini bertujuan untuk 1) memperoleh temuan mengenai kinerja people pada Hotel Kampung Sumber Alam Garut, 2) memperoleh temuan mengenai physical evidence pada Hotel Kampung Sumber Alam Garut,3) memperoleh temuan keputusan menginap di Hotel Kampung Sumber Alam Garut, 4) memperoleh temuan mengenai seberapa besar pengaruh kinerja people dan physical evidence terhadap keputusan menginap tamu Hotel Kampung Sumber Alam Garut baik secara simultan maupun parsial. Objek penelitian ini adalah tamu Hotel Kampung Sumber Alam Garut. Variabel eksogen dalam penelitian ini adalah kinerja people dan physical evidence dan variabel endogen yaitu keputusan menginap dengan jenis penelitian yang digunakan adalah deskriptif, verifikatif, dan metode yang digunakan adalah explanatory survey dengan teknik simple random sampling dengan jumlah sampel 100 responden. Teknik analisa data yang digunakan adalah path analysis dengan alat bantu software komputer SPSS 21.0 for windows. Hasil yang diperoleh dalam penelitian menyatakan bahwa kinerja people dan physical evidence berpengaruh terhadap keputusan menginap sebesar empat puluh sembilan persen. Dari hasil penelitian terhadap pengujian hipotesis dapat diketahui bahwa kinerja people dan physical evidence memiliki pengaruh yang positif terhadap keputusan menginap.Â Kata kunci: people, physical evidence, keputusan menginapSalah satu hotel yang ikut berperan dalam industri perhotelan di Kabupaten Garut adalah Hotel Kampung Sumber Alam. Hal tersebut membuat Hotel Kampung Sumber Alam Garut menciptakan strategi untuk meningkatkan keputusan menginap melalui kinerja people dan physical evidence yang dapat memberikan kesan dan pengalaman tersendiri bagi para tamunya.Penelitian ini bertujuan untuk 1) memperoleh temuan mengenai kinerja people pada Hotel Kampung Sumber Alam Garut, 2) memperoleh temuan mengenai physical evidence pada Hotel Kampung Sumber Alam Garut,3) memperoleh temuan keputusan menginap di Hotel Kampung Sumber Alam Garut, 4) memperoleh temuan mengenai seberapa besar pengaruh kinerja people dan physical evidence terhadap keputusan menginap tamu Hotel Kampung Sumber Alam Garut baik secara simultan maupun parsial. Objek penelitian ini adalah tamu Hotel Kampung Sumber Alam Garut. Variabel eksogen dalam penelitian ini adalah kinerja people dan physical evidence dan variabel endogen yaitu keputusan menginap dengan jenis penelitian yang digunakan adalah deskriptif, verifikatif, dan metode yang digunakan adalah explanatory survey dengan teknik simple random sampling dengan jumlah sampel 100 responden. Teknik analisa data yang digunakan adalah path analysis dengan alat bantu software komputer SPSS 21.0 for windows. Hasil yang diperoleh dalam penelitian menyatakan bahwa kinerja people dan physical evidence berpengaruh terhadap keputusan menginap sebesar empat puluh sembilan persen. Dari hasil penelitian terhadap pengujian hipotesis dapat diketahui bahwa kinerja people dan physical evidence memiliki pengaruh yang positif terhadap keputusan menginap.Â Kata kunci: people, physical evidence, keputusan menginap

Apakah perceived usefulness dapat meningkatkan continuance intention? Larassita, Nilam; Razati, Girang; Sulastri, Sulastri
Journal of Business Management Education (JBME) Vol 4, No 1 (2019)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

The purpose of this study is to find out the perceived usefulness and continuance intention. The design of this study was a cross-sectional method. This study uses a descriptive approach with explanatory survey method. A total of 145 respondents were selected for using probability sampling. A questionnaire was used as a research instrument to collect data from respondents. The analysis technique used is descriptive technique using frequency distribution. Based on the results of the study using descriptive analysis, obtained perceived usefulness results in a good category, and good enough category for continuance intentions. The difference in this study lies in the object of the study, the time of the study, the measuring instrument, the literature used, the theory used and the results of the study.

GAMBARAN KEPRIBADIAN MEREK TERHADAP KEPUTUSAN PEMBELIAN PRODUK BEDAK TABUR PIXY DI INDONESIA Kartika, Diana Ani; Hurriyati, Ratih; Razati, Girang
Journal of Business Management Education (JBME) Vol 3, No 3 (2018)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Purpose - The purpose of this study is to see the descriptionof the level ofbrand personality,andpurchase decision in consumers of Pixy powder in Indonesia. Design/methodology/approachh - The design of this study was cross sectional method. This research uses descriptive approach with explanatory survey method. The nurses analysis unit is 130 people. Data collection using questionnaire. The analysis technique used is descriptive technique by using frequency distributionFindings - Based on the results of the research using descriptive analysis, the results obtained that brand personality in the high category, and purchase decision in the good category.Originality/value -Â The differences in this study located on an object research , time research , a measuring instrument , literature that used , the theory that is used and the results of the study.Aaker, J. L. (1997). Dimensions of brand personality. Journal of Marketing Research, 347.Al-rasyid, H. (1994). Teknik Penarikan Sampel dan Penyusunan Skala. Bandung: Universitas Padjajaran.Arora, S., Neha. (2016). Determinants of Customer-based Brand Equity: A Study of Public and Private Banks. Global Business Review, 17(4), 905â€“920. Retrieved from http://doi.org/10.1177/0972150916645693Blackwell, R. D. (2005). Consumer Behaviour. Mason: Permissions Department.Buchari Alma. (2008). Mnajemen Pemasaran dan Pemasaran Jasa. Bandung: Alfabeta.Cravens, Piercy. (2013). Strategic Marketing (10th ed.) (10th ed). New York: Mc Graw Hil.Dirgantari, P. D. (2016). PERANAN BAURAN PEMASARAN JASA PENDIDIKAN TERHADAP UPAYA MENINGKATKAN EKUITAS MEREK BERBASIS PELANGGAN PERGURUAN TINGGI (STUDI PADA PERGURUAN TINGGI DI JAWA BARAT). Jurnal Pendidikan Manajemen Bisnis, 11, 22â€“31.Guthrie, M., Hye-shin, K., Jaehee, J. (2007). The effects of facial image andcosmetic usage on perceptions ofbrand personality. Journal of Fashion Marketing and Management, 12(2), 164â€“181. http://doi.org/10.1108/13612020810874863Hawkins, D. I. (2010). Building Marketing Strategy Consumer Behavior.Heding, T., Knudtzen, C. F., Bjerre, M. (2009). Brand Management.Hegner, S. M., Jevons, C., Hegner, S. M., Jevons, C. (2016). Brand trustâ€¯: a cross-national validation in Germany , India , and South Africa. http://doi.org/10.1108/JPBM-02-2015-0814Karjaluoto, H., Munnukka, J., Salmi, M. (2016). Article informationâ€¯: Journal of Service Theory and Practice, 26(1).Kartajaya, H. (2010). Perjalanan Pemikiran Konsep Pemasaran Hermawan Kertajaya. Jakarta: Penerbit Erlangga.Keller, K. L. (2013). Strategic Brand Management (4th ed.). England: Pearson Education Inc. Retrieved fromÂ http://doi.org/10.2307/1252315Keller, K. L., Kotler, P. (2016). Marketing Management (15e ed.). England: Pearson Education Limited.Kotler, P., Keller, K., Brady, M., Goodman, M., Hansen, T. (2012). Marketing management. England: Pearson Education Limited.Kotler, P., Keller, K. L. (n.d.). Marketing Management.Kwong, M. Z., Candinegara, I. (2014). elationship between Brand Experience , Brand Personality , Consumer Satisfaction , and Consumer Loyalty of DSSMF Brand. iBuss Management, 2(2), 89â€“98.Laios, L. G., Moschuris, S. J. (2015). The influence of enterprise type on the purchasing decision process. International Journal of Operations Production Management.Lamb, C. W., Hair, J. F. (2011). Marketing.Malhotra, N. K. (2010). Marketing Research (6th ed.). United States of America.Mulyadi, H., Saktiawati, D. (2008). Pengaruh Brand Personality terhadap Loyalitas Pelanggan Sampo Sunsilk. Jurnal Pendidikan Manajemen Bisnis, 7.Noel, H. (2009). Consumer behaviour. Switzerland: AVA Publishing SA.Orozoco-Gomez, M., Toldos-Romeo Ma, M. de l P. (2015). Brand personality and purchase intention, 27(5), 462â€“467. http://doi.org/10.1108/EBR-03-2013-0046Peter, J. P., Jerry, C. O. (2008). Consumer Behaviour perilaku konsumen dan strtegi pemasaran. Jakarta: Erlangga.Rampl, L. V., Kenning, P. (2014). Employer brand trust and affectâ€¯: linking brand personality to employer brand attractiveness. http://doi.org/http://doi.org/10.1108/EJM-02-2012-0113Ratih, H., Irna, W. (2008). pengaruh pemasaran eksperiensial terhadp retensi pelanggan pada pengunjung resort spa kampung sampireun garut. Jurnal Pendidikan Manajemen Bisnis, 7, 1â€“19.Razati, G., Ruhimat, R. (2008). pengaruh sales promotion terhadap keputusan pengguna kartu kredit bni. Pendidikan Manajemen Bisnis, 7.Sangadji, E. M., Sopiah. (2013). Perilaku Konsumen Pendekatan Praktis Disertai Himpunan Jurnal Penelitan. Yogyakarta: Andi offset.Schiffman, L. ., Kanuk, L. L. (2007). Consumer Behaviour. New Jersey: Pearson Prestice Hall.Solomon, M. R., Bamossy, G., Askegaard, S., Hogg, M. K. (2013). Consumer Behaviour.Sugiyono. (2010). Metode Penelitian Bisnis. Bandung: Alfabetha.Suharno. (2010). Marketing in Practice (edisi pert). Yogyakarta: Graha Ilmu.Surakhmad, W. (2004). Pengantar Penelitian Ilmiah Dasar Metode Teknik. Bandung: Tarsito.Utama, D. H., Amelia, F. (2009). ENGARUH ATRIBUT PRODUK TERHADAP KEPUASAN PELANGGAN PRODUK TEH CELUP SOSRO DAN 2 TANG (Survei Pada Pelanggan Teh Celup di Griya Pahlawan dan Giant Pasteur Bandung). Urnal Pendidikan Manajemen Bisnis, 8(30-40).Yin, C., Mansori, S. (2016). Factor that influences consumers â€™ brand loyalty towards cosmetic products. Journal of Marketing Management and Customer Behavior, 1, 12â€“29.

EFEK LINGKUNGAN KERJA SOSIAL DAN KEPUASAN KERJA PADA LOYALITAS KARYAWAN DALAM INDUSTRI JASA PROPERTI Maulana, Farhan; Sumiyati, Sumiyati; Razati, Girang
Journal of Business Management Education (JBME) Vol 4, No 3 (2019)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Abstract: The problem of employee loyalty is still the main concern in the company. It is because there are still many people researching for half a decade that the main components of loyalty include strong beliefs, acceptance of organizational goals, willing to mobilize considerable effort on behalf of the organization and a desire to maintain membership in the organization. Employees who have loyalty to their work will work more effectively and efficiently so that they can optimize their performance and produce good output in the form of products and services. Employee loyalty is a problem that almost happened in every type of company both services and manufacturing in various countries. Starting from the tourism industry, restaurant industry, education industry, health industry, and others. The low employee loyalty toward the company is characterized by decreasing performance, increasing attendance and employee turnover. This occurred to PT. Rezeki Jaya Makmur Sentosa in Ciamis, where the level of employee loyalty has decreased every year, especially in 2014-2018. Surely this is far from the expectations of companies that want their employees to have high loyalty. This study aims to determine (1) the influence of the social work environment on employee loyalty (2) the effect of job satisfaction on employee loyalty (3) the influence of the social work environment and job satisfaction on employee loyalty. This study uses a quantitative method involving 36 respondents using saturated sampling with data collection techniques using questionnaires. The data analysis technique used is multiple linear regression. The results of this study indicate that (1) the influence of the social work environment on employee loyalty partially influences by 70.6% (2) the effect of job satisfaction on employee loyalty partially influential by 63.3% (3) the influence of social work environment and job satisfaction on employee loyalty simultaneously influences by 73.5%. This shows that the better the social work environment and job satisfaction, the higher the employee loyalty. This means that if the social work environment and good job satisfaction will be obtained optimal work output, so that employee loyalty can increase properly.

GAMBARAN PROGRAM PROMOSI JABATAN, PENGHARGAAN DAN KEPUASAN KERJA KARYAWAN PT. GUNANUSA UTAMA FABRICATORS SERANG Sari, Dwi Ervita; Senen, Syamsul Hadi; Razati, Girang
Journal of Business Management Education (JBME) Vol 3, No 2 (2018)
Publisher : Business Education Program of Universitas Pendidikan Indonesia

Purpose - The purpose of this study is to see the description of promotion program, reward Â and job satsfaction. Design/methodology/approachh - The design of this study was cross sectional method. This research uses descriptive approach with explanatory survey method. A total of 90 respondents were selected using probability sampling. A questionnaire was used as a research instrument to collect data from respondents. Analytical technique used is descriptive technique by using frequency distribution.Findings - Based on the results of the research using descriptive analysis, the results obtained result that promotion of good enough position with score 7396 acquisition equal to 73,37%, amount in category enough according to score 12118, obtained percentage equal to 73,98%. and job satisfaction in high enough category with score 12769 Earnings equal to 75,06%.Originality/value -Â This study provides a basis for understanding issues of promotion program, reward Â and job satsfaction. The difference of this study with the previous research is located on the object which is the company in the contuction industry that is PT. Gunanusa Utama Fabricators Serang, with the variables studied namely promotion program, reward Â and job satsfaction, and using different theory or reference from previous researcher.

Title

Found 17 Documents
Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title Search

Found 17 Documents Search

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Title

Found 17 Documents
Search