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All Journal COMPETITIVENESS JOURNAL Jurnal BISNIS & KEWIRAUSAHAAN Jurnal Pengabdian Masyarakat Bangsa
Arfiany, Arfiany
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Journal : Jurnal BISNIS

 1 
MOTIVASI KERJA TERHADAP KEPUASAN KERJA DAN PELAYANAN KARYAWAN PADA KONSUMEN DI PT. PLN (PERSERO) AREA MAKASSAR Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 3 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

The purpose of this study was to determine whether the employee motivation effect on job satisfaction and quality of service at PT. PLN (Persero) Makassar Area? The research method used is quantitative method with the results showed that motivation significantly impact directly on job satisfaction. Motivation variable is formed by three indicators namely motives, expectations, and incentives show has managed so well that a meaningful contribution on employee job satisfaction. The results of statistical data analysis proves that there are significant direct effect of motivation on the quality of service of employees represented by the value of standardized direct effect of 0.673. This study found a significant direct influence between motivation of the quality of service of employees. This means that the better motivation of the employees then improving the quality of services provided by the employee PT. PLN (Persero) Makassar Area better anyway. And vice versa, if the employee motivation is low, the quality of service generated will be low. Job satisfaction significant effect on the quality of service of employees. Job satisfaction variables formed by three indicators, namely compensation, communication, and working conditions show has managed so well that a meaningful contribution to the quality of service provided by the employee, but to further improve the quality of services better according to the assessment of employees require attention in terms the suitability of allowances and bonuses as well as a harmonious relationship with colleagues.
FAKTOR - FAKTOR YANG MEMPENGARUHI KINERJA KARYAWAN PADA PT. INDOMARCO PRISMATAMA MAKASSAR Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 6 No 1 (2017): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

The purpose of this study was How does the leadership, discipline, social security, job performance, work environment on employee performance. This study uses a quantitative method with a validity test was used to test the validity of the research data, the results obtained in the leadership variable (X1), discipline (X2), Social Security (X3), performance (X4) and workplace (X5) and the dependent variable (Y) obtained the numbers r count> r table. In hypothesis testing using t test (test the effect of partially / individual) obtained t leadership variable (X1), discipline (X2), Social Security (X3), performance (X4) and workplace (X5) partially and simultaneously there is a significant and positive effect on employee performance (Y).
PENGARUH PERKEMBANGAN JUMLAH PELANGGAN kartuHALO MELALUI PROGRAM HALOfit TERHADAP TINGKAT PEMAKAIAN PULSA RATA-RATA PELANGGAN kartuHALO (STUDI KASUS DI TELKOMSEL GraPARI MAKASSAR) Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 6 No 3 (2017): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

The purpose of this research is to know the development of the number of kartuHALO Telkomsel subscribers through HALOfit program to the average user rate (ARPU: Average Revenue Per User) usage of kartuHALO Telkomsel Makassar area and how strong is the influence of the development of the number of kartuHALO Telkomsel customers through the HALOfit program on the level Usage of average customer pulse (ARPU) kartuHALO Telkomsel Makassar region. The research method used is a two-variable correlation analysis that is the development variable of the number of kartuHALO Telkomsel customers of Makassar region and the variable rate of average customer credit usage (ARPU) kartuHALO Telkomsel Makassar. Further analysis of both variables will use simple regression analysis. The results of this study is the result of correlation analysis between the development of the number of customers kartuHALO Telkomsel with the average customer pulse rate obtained correlation coefficient number -0.418 which means there is influence that is not unidirectional and is at the level of a relationship that is. Then the increase in the number of subscribers will result in a decrease in the average credit card usage rate of kartuHALO Telkomsel customers. The determinant coefficient obtained is 0.174, which means that every 100% increase of CardHALO subscribers, the average customer's average usage rate will decrease by 17.4%. The result of regression analysis on the development of the number of subscribers and the rate of average credit usage of kartuHALO Telkomsel customers is that there is a linear regression equation with negative direction which is Y '= 457,714 - 2,083X. The authors see this as a consequence of Telkomsel's policy of conducting market development strategies on kartuHALO's products by applying tariff diversification through the HALOfit program which enables middle-income customers to enjoy kartuHALO services.
ANALISIS DISIPLIN KERJA TERHADAP KINERJA KARYAWAN PADA PABRIK GULA PTPN XIVKABUPATEN TAKALAR Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 5 No 1 (2016): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

The aim of this study was to determine how much influence the discipline of working on the performance of employees at the sugar factory PTPN XIV Takalar. The study population was all the employees of the sugar factory PTPN XIV Takalar which amounted to 60 employees. While the sampling method used is a method of sampling is saturated, so the sample size is determined as many as 60 people. To obtain the required data, then the data collection methods used were observation and interview. While the method of analysis used is descriptive analysis, simple regression analysis, coefficient of determination, correlation analysis and hypothesis testing. Based on the analysis of research on the effect of labor discipline on the performance of employees in the sugar factory PTPN XIV Takalar, it can be concluded that there is significant influence between disciplines working with employee performance.
ANALISIS STRATEGI PENINGKATAN KINERJA RUMAH SAKIT MELALUI FAKTOR-FAKTOR YANG BERPENGARUH TERHADAP PERILAKU PELAYANAN PADA RUMAH SAKIT LASINRANG KABUPATEN PINRANG Arfiany, Arfiany
Jurnal BISNIS & KEWIRAUSAHAAN Vol 4 No 2 (2015): Jurnal BISNIS & KEWIRAUSAHAAN
Publisher : Jurnal BISNIS & KEWIRAUSAHAAN

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Abstract

Services becomes important for hospitals in Indonesia. This study analyzes the factors that influence the behavior of the service and its impact on organizational performance in RS Lasinrang Pinrang. The formulation of the problem is how to improve the behavior of the service. This study develops a research model and the four hypotheses to answer the problems that exist. Respondents in this study as many as 100 people. The respondents are the employees in RS Lasinrang. This study using Structural Equation Modeling (SEM) which run through AMOS 4:01 as a tool of analysis. The results showed that the research model and the results are acceptable. The research proves that the leadership, communication, and control systems have positive and significant influence on the behavior of the service. Furthermore, the behavior of services and significant positive effect on organizational performance. The higher the leadership, communication, and control systems, the higher the performance of the organization through service behavior. Based on these results, the theoretical implications that can provide a stronger justification for the antecedents that influence the behavior of services, such as leadership, communication, and control systems. Managerial implications of this research is the hospital management should give more attention to the evaluation and feedback activities, hospital management should increase the frequency of discussions with employees, and leaders need to set an example and encouragement to its employees.
Co-Authors Ahmad Ridha Hikmah Hikmah Nurhidayanti, Nurhidayanti Putro, Guntur S. Putro, Guntur Suryo