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All Journal Jurnal Planologi Sultan Agung Building of Informatics, Technology and Science Kumawula: Jurnal Pengabdian Kepada Masyarakat Jurnal Paradigma PROFICIO: Jurnal Pengabdian Masyarakat Jutek JAGO
WAHYUDI, DIKI
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Humanities Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Mechanical Engineering Social Sciences Transportation Other

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Journal : Building of Informatics, Technology and Science

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Deep Learning for Multi-Aspect Sentiment Analysis of TikTok App using the RNN-LSTM Method Wahyudi, Diki; Sibaroni, Yuliant
Building of Informatics, Technology and Science (BITS) Vol 4 No 1 (2022): June 2022
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (574.398 KB) | DOI: 10.47065/bits.v4i1.1665

Abstract

Applications built expressly for consumers to communicate online are known as social media apps. Social media applications are utilized for enjoyment as well as for interacting. For Android users, applications may be found in the Google Play Store, while for iOS users, they can be found in the Apple App Store. The site offers a collection that is a big resource-rich in thoughts, opinions, and feelings, notably on Google Playstore. Each user's review has an aspect value. Due to a large number of reviews, sentiment analysis is tough. The author proposes to do an Aspect-Based Sentiment Analysis (ABSA) utilizing TikTok app reviews on the Google Play Store in this paper. Currently, there are 65.2 million active users of the Tik Tok program, including 8.5 million users from Indonesia, there are still a few studies that use the TikTok application dataset. In this study, sentiment classification is carried out on each aspect that has been determined, namely, aspects of features, business, and content, the method used is deep learning Recurrent Neural Network with the Long Short-Term Memory (RNN – LSTM) model and the addition of word embedding BERT. The results showed that the classification of sentiment in the business aspect showed the highest score, namely 0.94, the sentiment classification in the aspect received an accuracy of 0.91 while the feature aspect got the lowest accuracy, which was 0.85.
Co-Authors Agus Supriyoko Ashari, Widya Karisma Astuti, Puja Budiharjo Budiharjo, Budiharjo Endang Fauziati Fahmi, Syahrial Jailani, Muhammad Aprian Mardhotillah, Nimas Mujamil, Mohamad Nanik Setyowati Nurjanah, Uswatun Ouktafia, Famira Putra, Rayana Estu Rahmatullah, Asep salsabila, elvira hilwa Sigit Haryanto Yuliant Sibaroni Zaulajad, Amudasub Zitri, Ilham