The delivery service offered by the Santri Alumni Association ensures secure and efficient transportation of goods while maintaining accountability. Challenges such as data loss, errors in delivery information, complex courier task allocation, and difficulty in tracking shipments are prevalent. To address these issues, a web-based freight forwarding information management system is proposed, developed using the waterfall software development method and Unified Modeling Language (UML). This application aims to mitigate risks like data loss and errors by ensuring systematic data storage on a server. By computerizing the management of goods delivery data, the system facilitates accurate tracking of shipments and enables cost estimation. Ultimately, the implementation of this information system is expected to streamline operations at the Bondowoso Association of Santri Alumni, enhancing overall efficiency and service reliability.