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Journal : Jurnal Informatika Ekonomi Bisnis

Influencing Factors Analysis IoT Adoption in Indonesian State Housing Management Information System Agtyaputra, Irfan Murtadho; Raharjo, Teguh; Pujiono, Ibnu
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 2 (June 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i2.914

Abstract

The Internet of Things (IoT) has revolutionized asset management in Smart Homes. In Indonesia, one of the biggest struggles in implementing emerging technology in the e-government system is connecting the users' behavioral intention with the suitability of the type of work and the technological convenience offered. A technology acceptance and use model is proposed to address this issue by analyzing the correlation between IoT adoption in asset management. The model draws insights from two complementary methods: user behavioral intention predicts utilization, and task-technology fit predicts performance with moderating factors analysis. The study finds that social influence, hedonic motivation, and price value factors are compelling users' intentions to adopt the Internet of Things in asset management. The IoT technology is deemed worth the price for asset management, particularly for state residences, due to its automation, accuracy, and real-time features. It also enhances decision-making, as the asset information is more reliable and secure. This study enriches moderating factors analysis to study the effect of technology adoption. Additionally, research on asset management systems still needs to be improved, especially in the government sector. In conclusion, this study provides insights into adopting IoT in the government sector and its potential to transform asset management.
Towards Tax Administration 3.0: Bracing the Challenges in Mobile Application Development Sidiq, Darmawan; Raharjo, Teguh; Trisnawaty, Ni Wayan
Jurnal Informatika Ekonomi Bisnis Vol. 6, No. 2 (June 2024)
Publisher : SAFE-Network

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37034/infeb.v6i2.915

Abstract

Tax Administration 3.0 calls for tax administrations to be a high-tech adaptive organization with human touch. To that extent, tax administrations worldwide have developed mobile app as a taxpayer touchpoint. As the results of tax administrations’ digital maturity assessment shows major room for improvement, the mobile app development also faced with challenges. This study aims to investigate challenges in tax services mobile app development using M-Pajak as a case study. The descriptive qualitative approach used as our research method is composed of literature review, semi structured interview, open coding, and thematic analysis. Our study finds that M-Pajak development faces challenges related with project management and application requirements. To mitigate the challenges, it is important to ensure that projects are sufficiently staffed. Furthermore, change management must be implemented by focusing on user needs, who largely determine the application success. Meanwhile, fragmentation can be considered as the most critical challenge as it affects other challenges. Diversity of platforms and devices in which the mobile application will be operated potentially affects other factors, such as interoperability, user experience, privacy, and security. This study is important for tax administrations to anticipate challenges in developing their mobile app. Finally, this study also enriches the literature through the investigation of the mobile app development challenges in the context of tax services mobile app.