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Journal : Indonesian Accounting Research Journal

Pengukuran Kinerja Organisasi Sektor Publik Dengan Metode Balanced Scorecard (Studi Kasus Pada Dinas Kependudukan Dan Pencatatan Sipil Kabupaten Bandung Barat) Sugianti, Lilis; Sembiring, Etti Ernita
Indonesian Accounting Research Journal Vol 4 No 3 (2024): Indonesian Accounting Research Journal (June 2024)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/iarj.v4i3.5240

Abstract

The aim of this study was to measure and analyze the performance of Population and Civil Registry Office in West Bandung District in a comprehensive manner using the balanced scorecard method. This study collected data from distributing questionnaires to the community as respondents and interviewing Population and Civil Registry Office of West Bandung District employees. This type of research is a qualitative quantitative research by analyzing data from the four balanced scorecard perspectives. The data sources used are primary and secondary data sources. Collecting data using the method of documentation, questionnaires, and interviews. The sampling technique used purposive sampling and random sampling. Performance measurement from a financial perspective uses a value for money. While each perspective is measured by the level of satisfaction and overall performance measurement is weighted score on each perspective using the Dally weighting technique. The results of this study indicate that: (1) The Financial Perspective has the quality of Very Economical, Inefficient, and Effective Performance. (2) Customer Perspective Has Satisfactory Performance Quality (3) Internal Business Process Perspective Has Satisfactory Performance Quality (4) Learning and Growth Perspective Has Satisfactory Performance Quality. So that the measurement of the performance measurement of the Population and Civil Registry Office of West Bandung District as a whole has good performance quality.
Pengaruh Budaya Organisasi dan Gaya Kepemimpinan Terhadap Produktivitas Kerja Pegawai Di Pemerintah Daerah Indrawati, Lili; Sembiring, Etti Ernita
Indonesian Accounting Research Journal Vol 3 No 3 (2023): Indonesian Accounting Research Journal (June 2023)
Publisher : Jurusan Akuntansi Politeknik Negeri Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35313/iarj.v3i3.5321

Abstract

The purpose of this research is to analyze and prove the role of organizational culture and leadership style against employee productivity in local government. The research was carried out at the West Bandung Local Government, by distributing the questionnaires to 27 work unit, each unit for 4 respondences . The distribution of queationnaires was carried out during the 2 month pandemic. The reseach sample is the financial manager and staf in the work unit and the sampling technique uses the purposive sampling method. The data analysis tool used is multiple regresion. The results shows that organizatinal culture and leadership style simultaneously have a pocitive effect on emplyoyee productivity