Listyaningsih Listyaningsih
Universitas Sultan Ageng Tirtayasa

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Journal : Majalah Ilmiah Dinamika Administrasi (MIDA)

TOGMOL LEADERSHIP, AGILITY, AND ADAPTABILITY OF PUBLIC SERVICES AMIDST PANDEMIC Listyaningsih Listyaningsih
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 20, No 1 (2023): Majalah Ilmiah Dinamika Administrasi (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v20i1.73

Abstract

This research aims to describe how local governments develop agility and adaptability in the midst of a pandemic and the various problems and limitations they face, to maintain the performance of their public services through evaluation of public services which is relevant with local characteristics. The study was conducted in Lebak Regency, Banten Province, a district that represents a rural area with relatively limited financial capacity, accessibility conditions, and infrastructure. Data was collected through participant observation, in-depth interviews, and documentation study; and analyzed qualitatively. The results of the study show that adaptation and agility can be realized innovatively, even though it is faced with various problems and limitations. Political leadership and bureaucracy that are “togmol” in organizing and mobilizing the bureaucracy are the determining factors for the success of its implementation. The results of this study contribute to the disciplinary area of public services and governance, and can practically be used to encourage public service providers in Indonesia, in particular, to increase adaptability and agility in the midst of a situation that changes rapidly and is full of uncertainty, even with various obstacles and limitations.
IMPLEMENTASI KEBIJAKAN PERLINDUNGAN SOSIAL BAGI PENYANDANG MASALAH KESEJAHTERAAN SOSIAL DI KOTA SERANG Listyaningsih Listyaningsih
Majalah Ilmiah Dinamika Administrasi (MIDA) Vol 20, No 2 (2023): Majalah Ilmiah Dinamika Administrasi (MIDA)
Publisher : Fakultas Ilmu Sosial Dan Politik, Universitas Wijayakusuma Purwokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56681/da.v20i2.127

Abstract

This research is motivated by the reality of increasing social welfare problems in Serang City. Referring to BPS data (2023), with a total of 169,412 people with Social Welfare Problems (PMKS), this means they reach 23.51% of the total population of Serang City. This number has increased very significantly since 2021, namely 16.58%. The PMKS in question includes 26 (twenty six) categories based on PMS No.8/2012. By adapting a sequential mix approach, a quantitative survey was carried out at an early stage to identify various types of policy implementation problems using instruments synthesized from the policy implementation models of Dunn (2003), George Edward III (2018), and Rondinelli and Cheema (2012), Agustino (2006) which produced 8 (eight) variables and 28 (twenty eight) composite indicators. The survey findings were explored using a qualitative approach, analyzed according to the rules of Miles and Huberman's (1994) interactive analysis model, and produced 10 (ten) other strategic variables which were then completely used. The results of the research show that firstly, although problems were found evenly across the 8 (eight) variables and 28 (twenty eight) indicators studied, there were 2 (two) key variables that were determinants in the implementation of PMKS handling policies in Serang City, namely the variable leadership and policy environment. Second, alternative policies and/or implementation methods that are relevant to answer policy implementation problems are based on identifying the existence of influence variables, namely variables that are the most crucial elements in a system because they can act as key factors that determine the quality or effectiveness of policy implementation.