Weli Weli
Universitas Katolik Indonesia Atma Jaya Jakarta

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Journal : CommIT (Communication

The Accountant Satisfaction in Using ERP Systems Weli Weli
CommIT (Communication and Information Technology) Journal Vol. 12 No. 1 (2018): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v12i1.4242

Abstract

Although studies of the benefits of Enterprise Resource Planning (ERP) have been done before, the analysis of accountant satisfaction models in using ERP systems has not been explored specifically from the perceptions of accounting benefits, operational benefits, individual productivity, and managerial benefits. There has been significant growth in the use of ERP systems in Indonesia. Therefore, this study proposes a model of the accountant satisfaction in using the ERP systems. The population of this study is the accountants working in Jakarta. The data are collected from ERP users in several companies in Jakarta by using a questionnaire with snowball sampling method. As much as 282 respondents return the questionnaire. The analysis of the proposed model is done by Partial Least Square (PLS). The results of the analysis provide support to the proposed model that accounting benefits, operational benefits, individual productivity, and managerial benefits are indicators that measure user satisfaction of ERP systems. The expected theoretical contribution of the results of this study is to provide insight into the system user satisfaction model, apart from the practical contribution for ERP provider companies for paying attention to the factors affecting ERP user satisfaction.
E-learning Acceptance Model in a Pandemic Period with an Expansion to the Quality of Work Life and Information Technology Self-Efficacy Aspects Weli Weli; Julianti Sjarief
CommIT (Communication and Information Technology) Journal Vol. 16 No. 2 (2022): CommIT Journal
Publisher : Bina Nusantara University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21512/commit.v16i2.8145

Abstract

The research is inspired by the COVID-19 pandemic which affects face-to-face learning and leads to the e-learning system. However, educational institutions and related parties are not prepared for this sudden change. So, it is interesting to research the students’ intentions related to learning during the pandemic in the framework of the Technology Acceptance Model (TAM). Specifically, the research aims to analyze the acceptance and satisfaction model of e-learning users amid the pandemic. The proposed model that predicts student intentions and satisfaction with e-learning is an expanded TAM with factors such as quality of work life and information technology self-efficacy. The research provides empirical evidence related to the quality of work balance and the ability to use information technology related to e-learning access, in addition to other factors in the TAM. The data are collected by distributing online questionnaires with a snowball sampling model. The sample includes students who voluntarily fill out the questionnaire from various Indonesian universities. Then, the structural equation model processes the data using a Partial Least Square (PLS) approach and analyzes it through the SmartPLS3 program. The results show that the variables of quality of work life and information technology self-efficacy, such as computers, the Internet, and communication, can explain the acceptance of elearning models, especially during a pandemic. As an implication of the results, the teachers should focus on elearning designs that facilitate access to learning material and student-teacher interactions to attract intentions and increase students’ satisfaction in using e-learning.