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All Journal Asia Pacific Journal of Management and Education(APJME) Asia Pacific Journal of Management and Education Journal of International Conference Proceedings
Asrip Putera
Halu Oleo University
Humanities Decision Sciences, Operations Research & Management Education Electrical & Electronics Engineering Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Other

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Journal : Journal of International Conference Proceedings

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The Effect of Performance Management on Performance with Employee Attitudes as Intervening at PT. Tissan Nugraha Globalindo Sinarwati Sunarjo; Isalman Isalman; Asrip Putera
Journal of International Conference Proceedings (JICP) Vol 2, No 3 (2019): Proceedings of the 5th International Conference of Project Management (ICPM) Yog
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i3.666

Abstract

The purpose of this study was to determine and analyze the effect of performance management on performance, the effect of performance management on employee attitudes, the effect of employee attitudes on employee performance and the influence of performance management on employee performance through employee attitudes as intervening variables. This research was conducted at PT. Tissan Nugraha Globalindo. The population and sample in this study amounted to 60 employees using the census method as a method of sampling. The analytical tool used for testing is Path Analysis. The results showed that performance management positively and significantly affected employee attitudes. Employee attitudes positively and significantly affect employee performance. Performance management positively and significantly influences employee performance. The attitude of employees does not mediate the relationship between performance management and the performance of employees of PT. Tissan Nugraha Globalindo. The results of this study contribute to practitioners in order to improve the performance of employees through improving performance management and employee attitudes.
The Effect of Human Resources Competency and Working Discipline on Patient Satisfaction in Konawe Regional General Hospital Wahyuniati Hamid; Noval Nur; Asrip Putera
Journal of International Conference Proceedings (JICP) Vol 2, No 3 (2019): Proceedings of the 5th International Conference of Project Management (ICPM) Yog
Publisher : AIBPM Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32535/jicp.v2i3.672

Abstract

The purpose of this study was to examine the empirical evidence of the influence of human resource competence and work discipline on patient satisfaction in the Konawe District General Hospital, to determine the effect of human resource competence on patient satisfaction at the Konawe District General Hospital, to determine the effect of work discipline on patient satisfaction at the Konawe District General Hospital. The design of this research is descriptive quantitative research with Explanatory research type. The population in this study were all inpatients at the Konawe General Hospital who had the consideration that patients staying at the hospital knew and felt the services provided by the hospital more than the outpatients, and the sample of this study was 100 inpatients. The analysis in this study is multiple linear regression. The results of this study indicate that Human Resources competence and work discipline have a positive and significant effect on Patient Satisfaction in the Konawe General Hospital. This means that Human Resources Competence and good work discipline together contribute to increasing patient satisfaction. Human Resources Competence has a positive and significant effect on Patient Satisfaction in Konawe General Hospital. This means that the better the Competency of Human Resources has contributed to the improvement of Patient Satisfaction in the Konawe General Hospital. Work discipline has a positive and significant effect on patient satisfaction in Konawe General Hospital. This means that good work discipline together contributes to the improvement of Patient Satisfaction in the Konawe General Hospital.
Co-Authors Eliyanti Agus Mokodompit Endro Sukotjo Isalman, Isalman Luh Putu Ratna Sundari Noval Nur Sinarwati Sunarjo Tuti Dharmawati Wahyuniati Hamid