Heru Purwanto
Manajemen Informatika AMIK BSI Bekasi

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E-CRM BERBASIS WEB PADA SISTEM INFORMASI PENJUALAN FUNITURE Heru Purwanto; Achmad Sumbaryadi; Sarmadi Sarmadi
Jurnal Pilar Nusa Mandiri Vol 14 No 1 (2018): PILAR Periode Maret 2018
Publisher : LPPM Universitas Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1060.376 KB) | DOI: 10.33480/pilar.v14i1.82

Abstract

Perkembangan teknologi internet dan kemudahan akses dari berbagai peralatan komunikasi, memberikan pengaruh terhadap gaya konsumen jaman now untuk berbelanja secara efektif dan efisien. Peran perdagangan secara elektronik berbasis web dalam persaingan bisnis menuntut lebih kreatif dan inovatif untuk lebih memanjakan konsumen tetap loyal. E-commerce merupakan suatu upaya untuk memberikan kemudahan bertransaksi secara online kapanpun dan dimanapun tanpa konsumen harus keluar rumah. Oleh karena itu diperlukan suatu strategi untuk pengolahan data konsumen, promosi produk, penjualan produk dan mengolah data pelayanan konsumen untuk mendapatkan pelanggan sebanyak mungkin sesuai target yang telah ditetapkan oleh sebuah perusahaan.Pendekatan metode Customer Relationship management (CRM) melalui operasional, analitik dan kolaboratif menjadi tolak ukur dalam pembuatan situs E-CRM berbasis web agar sesuai dengan kebutuhan dalam mendapatkan hubungan yang baik dengan konsumen. Metodologi FAST (Freamwork for Application of Systems Technology) digunakan untuk pengembangan sistem aplikasi melalui pendekatan model Driven Development strategy. Teknis perancangan sistem dengan menggunakan UseCase Diagram dan Activity Diagram serta Entity Relationship Diagram (ERD).Aplikasi MySql Server, Webserver digunakan untuk mendukung pembuatan Basis Data.
SISTEM PENUNJANG KEPUTUSAN PEMILIHAN NOTEBOOK DENGAN MENGGUNAKAN METODE TOPSIS Heru Purwanto
JITK (Jurnal Ilmu Pengetahuan dan Teknologi Komputer) Vol 2 No 2 (2017): JITK Issue February 2017
Publisher : LPPM Nusa Mandiri

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Technology developments so rapidly that thinking about a lot of feature and the choice of models on offer. A notebook is a piece of technology equipment that has been chosen to assist in the execution of tasks from school or duties of the office. The form is simple and practical, and comes with some interesting features make Notebook users increasingly more freely given the freedom to be more creative in their ideas of creative -ide owned. Currently, there are some interesting deals offered by many electronics companies primarily engaged in the business of selling Notebook. Notebook many choices often makes prospective consumers confused to choose one of the many options offered. The author intends to give recommendations to consumers about the election Notebook. In the selection of twelve criteria, namely, the design includes colors, models and extrinsic value. The next criteria are memory, connectors, data transfer and performance criteria being part of the supporting technology. Display and Audio is the next criteria include graphics, sound, and Pixel. The size and position of choice for media input criteria. There are four alternatives used in sorting Notebook, they are Toshiba, Asus, Samsung and HP Method used in the study is Technic for Order Preference by Similarity to Ideal Solution (TOPSIS). With this method is expected to assist in decision making Notebook election. Based on the data obtained through the questionnaire and performed the data processing can be seen from the four alternatives the maximum to meet the set criteria is Toshiba with a value of 0.569
Penerapan Metode Profile Matching Dalam Sistem Pendukung Keputusan Penilaian Kinerja Karyawan Pada Pt. Hyundai Mobil Indonesia Cabang Kalimalang Heru Purwanto
Techno Nusa Mandiri: Journal of Computing and Information Technology Vol 14 No 1 (2017): TECHNO Periode Maret 2017
Publisher : Lembaga Penelitian dan Pengabdian Pada Masyarakat

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (932.5 KB) | DOI: 10.33480/techno.v14i1.179

Abstract

Development of Information and Technology gives space to the industry and business global advancement which has function as Planning and Decision. Information Technology goes into the more strategic business of provider. Owners of the provider deal with a reality to take necessary decision. High technology without good human sources is useless. Leader choice from some of the best candidate is objectively referable to decide a leader in suitable position. Recommendation is not the only one guaranty to choose employee as a leader. It should have a way and method as leader alternative election that suitable with needs. At this research, Profile matching method is used alternatively to give assessment and evaluation of key performance index of each employee as a leader recruitment. There are three aspect of conducting assessment and evaluation. They are Intelligence Aspect, Attitude Aspect, and Behavioral Aspect. There are some levels of Intelligence Aspect; creativity, intelectual activity and solution, initiative, concentration and anticipation. Attitude Aspect has accuracy, responsiblity, control sense, motivation, planning, and carefulness. Lastly, Behavioral Aspect consists of subservience, sincerity, indpendent and dynamic, influence. There is a rank changing from candidate after calculating with profile matching method whose employee within K5 code has first position at 6,55 compared with manually calcualting at second position.