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All Journal Ilmu Administrasi Publik Psychology, Evaluation, and Technology in Educational Research Jurnal Bimbingan dan Konseling Borneo
Nisa Ariantini
Universitas Borneo Tarakan
Humanities Computer Science & IT Economics, Econometrics & Finance Education Social Sciences Other

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Journal : Ilmu Administrasi Publik

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Quality of Online Academic Services during the Covid-19 Pandemic at FKIP-UBT Suprianto Suprianto; Sitti Hardiyanti Arhas; M. Awaluddin; Nisa Ariantini; M. Said Zainuddin
Jurnal Ilmiah Ilmu Administrasi Publik Vol 13, No 1 (2023)
Publisher : Program Pascasarjana Universitas Negeri Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26858/jiap.v13i1.44686

Abstract

The purpose of this study was to determine the quality of service in terms of quality, quantity, duration and need for supervision. This type of research is a combination research (mixed methods), which combines the types of quantitative and qualitative research. In order to obtain quantitative results, the population in this study was 59, so this research is a population study. Meanwhile, to obtain qualitative results, the selected informants were 5 people consisting of 2 lecturers and 3 students. Data collection techniques used are questionnaires, observations and interviews. The mixed methods research design used is a triangulation design. The results showed that the quality of academic services during the Covid-19 pandemic at FKIP UBT was in the good category.
Co-Authors Adam Adam M. Awaluddin M. Said Zainuddin Novi Rosita Rahmawati Nur Qayyumi Yuniaty Nurul Fadilah Siti Rahmi Sopianto Sopianto Sri Wahyu Ningsih Suprianto Suprianto Suriata, Suriata