Neneng Fauziah
Universitas Islam “45” Bekasi

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Prosedur Kearsipan di Bagian Pemeriksaan pada Kantor Pelayanan Pajak Pratama Bekasi Selatan ., Atika; Fauziah, Neneng
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 6 No 1 (2016): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v6i1.582

Abstract

From the observation, archival procedures in Inspection Tax Pratama Office at Bekasi Selatan run well. However, there are several obstacles faced such as the absence of officer assigned in for letters administration, creating confusion. Archival procedures in Section Inspection Tax Pratama Office Bekasi Selatan is procedures of incoming mail and outgoing mail archival procedures. Procedures of incoming mail are receiving, recording and controlling, distribution, and storage. The outgoing mail archival procedures are processing, recording and controlling, storage, and shipping. Some letters stored at Affairs Secretariat staffing is letters (holiday leave, absentee, maternity leave, retired), technical assistance, security, law entrance to the head, and others. Recording the incoming and outgoing mail uses control card. Mail storage system uses decentralized systems and index system applied in system subjects. The facilities used for archival storage are folders, archive shelves, filing cabinets, and file box
KUALITAS PELAYANAN BIDANG AKADEMIK TERHADAP KEPUASAN PELANGGAN UNIVERSITAS ISLAM “45” BEKASI Neneng Fauziah; Rani Intan; Syahyono -; Ratna Emaliah
PARADIGMA : JURNAL ILMU PENGETAHUAN AGAMA, DAN BUDAYA Vol 18 No 1 (2021): PARADIGMA Journal of Science, Religion and Culture Studies
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/paradigma.v18i1.2668

Abstract

This study aims to analyze the effect of academic service quality on customer satisfaction at Unisma Bekasi and the application of Standard Operating Procedures (SOP) for academic services using descriptive quantitative research methods, with research respondents being all lecturers as users of academic services. Respondents became the research sample as many as 100 people collected 76 people. The data collected in this study consisted of primary data and secondary data. Based on the results of the research, it is necessary to carry out several things training to communicate and provide good service, excellent service training, archive management training, making standard operating procedures (SOPs) for education staff about services, socializing and implementing standard service procedures SOPs, giving awards to educational staff who provide good service.
HUBUNGAN ANTARA KEMAMPUAN DASAR DAN PENGEMBANGAN KARIR DENGAN PRODUKTIVITAS KERJA PT MERLIN BANDUNG Fauziah, Neneng
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 5 No 2 (2015): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v5i2.577

Abstract

Connection between basic capacity and developing of career with productivity work labour at PT Merling Bandung.This research as a purpose to know as far as possible bussines to select labour based on basic capacity and how long a bussines developing of career to increase work labour productivity. From this research results were found that; (1) there is a connection between basic capacity with work productivities; (2) there is a connection between developing of career with work productivities; (3) there is a connection developing of career in a together with work productivities.
PENERAPAN PEMBERKASAN MENGGUNAKAN APLIKASI BANK INDONESIA RECORDS MANAGEMENT SYSTEM (BI-RMS) PADA DIVISI ARSIP BANK INDONESIA Fauziah, Neneng; Rohmawati, Lia
KYBERNAN: Jurnal Ilmiah Ilmu Pemerintahan Vol 12 No 1 (2021): Jurnal Kybernan
Publisher : Program Studi Ilmu Pemerintahan Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/kybernan.v12i1.2781

Abstract

This observation aims to find out how process Application of Filling Using the Application Bank Indonesia Records Management System (BI-RMS) on Divisi Arsip Bank Indonesia. The background to problem that prompted the author to make observations about filling was considering the use value and function of archives that are so important for organizing life so the need for good archive management by following the dynamics of technological developments that occur in the community. From observation made in Divisi Arsip Bank Indonesia archive management activities including the filling activities, have taken advantage of technology. As a tool for processing, accessing and disseminating and preserving archives. Application of Filling Using the Application Bank Indonesia Records Management System consists of file collection activities, rapid, input and validation, printing of label and list of file contents. And file storage in storage media.
Ojek dari Masa ke Masa Kajian secara Manajemen Sumber Daya Manusia Fauziah, Neneng
JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK Vol 7 No 1 (2017): JURNAL ADMINISTRASI DAN KEBIJAKAN PUBLIK
Publisher : Program Studi Ilmu Administrasi Negara, Fakultas Ilmu Sosial dan Ilmu Politik Universitas Islam '45 (UNISMA) Bekasi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/akp.v7i1.611

Abstract

The fulfillment of the need for transportation with conventional motorcycle taxis or online, the good and bad of each transportation is reasonable if then many users/passengers motorcycle taxis to switch to online motorcycle taxis, but also unfair if the traditional motorcycle are rampant/hostile to online motorcycle taxis. Better Online motorcycle taxis they follow the management of modern motorcycle taxis to still/continue exist. Traditional motorcycle taxis will be abandoned/left by passengers/users, as passenger/users will be looking for more pratical and cheap, traditional motorcycle taxis driver can’t control passengers.Prosession as motorcycle taxis driver became one of the solution to reduce the unemployed rate when viewed from the point of view of MSDM, which is earning income, does’t require special skill it only takes discipline and perseverance in performing their duties.
KUALITAS PELAYANAN BIDANG AKADEMIK TERHADAP KEPUASAN PELANGGAN UNIVERSITAS ISLAM “45” BEKASI Neneng Fauziah; Rani Intan; Syahyono -; Ratna Emaliah
PARADIGMA : JURNAL ILMU PENGETAHUAN AGAMA, DAN BUDAYA Vol 18 No 1 (2021): PARADIGMA Journal of Science, Religion and Culture Studies
Publisher : Lembaga Penelitian dan Pengabdian Masyarakat Universitas Islam 45

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33558/paradigma.v18i1.2668

Abstract

This study aims to analyze the effect of academic service quality on customer satisfaction at Unisma Bekasi and the application of Standard Operating Procedures (SOP) for academic services using descriptive quantitative research methods, with research respondents being all lecturers as users of academic services. Respondents became the research sample as many as 100 people collected 76 people. The data collected in this study consisted of primary data and secondary data. Based on the results of the research, it is necessary to carry out several things training to communicate and provide good service, excellent service training, archive management training, making standard operating procedures (SOPs) for education staff about services, socializing and implementing standard service procedures SOPs, giving awards to educational staff who provide good service.