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Journal : Jurnal Ekonomi Bisnis Indonesia

PENGARUH E-BANKING, KUALITAS PELAYANAN, KUALITAS KOMUNIKASI, TERHADAP KEPERCAYAAN MELALUI LOYALITAS NASABAH PADA PT BCA KCP PANTAI INDAH KAPUK JAKARTA BARAT Nindya Rosiana; Muhammad Ichwan Hamzah
JEBI | Jurnal Ekonomi Bisnis Indonesia Vol. 13 No. 1 (2018): Jurnal Ekonomi Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (535.375 KB) | DOI: 10.36310/jebi.v13i1.93

Abstract

The purpose of this study is to fing out how much influence e-banking, the quality of service,the quality of communication, trust, of customer loyalty at PT. Bank Central Asia Subbranch OfficePantai Indah Kapuk Jakarta. The type of this research is survey. This research data was collectedfrom 125 customers of PT. Bank Central Asia Subbranch Office Pantai Indah Kapuk Jakarta questionwere given by using quetionnaires which consist of closed question. Respondent's answers to closedquestion about the variables studied in this study then in the analysis of Structural EquationModelling using AMOS 6.00 program. From the results of research shows that the e-banking variable(X ) has no significant effect on trust (Z). Variable of service quality (X ) have significant effect on 1 2trust (Z). The communication quality variable (X ) has no significant effect on trust (Z). The e- 3banking variable (X ) has no significant effect on customer loyality (Y). The communication quality 1variable (X ) has no significant effect on customer loyality (Y). The e-banking variable (X ) has no 3 1significant effect on service quality (X ). The service quality variable (X ) have significant effect on 2 2communication quality (X )
PENGARUH GAYA KEPEMIMPINAN, KOMPENSASI, DAN LINGKUNGAN KERJA TERHADAP KINERJA KARYAWAN DAN KEPUASAN KERJA SEBAGAI VARIABEL INTERVENING STUDI KASUS PT ASSHIDIQ CATER INDONESIA Muhammad Ichwan hamzah; Lili Supriyadi; Afried lazuardi
Jurnal Ekonomi Bisnis Indonesia Vol. 16 No. 1 (2021): Jurnal Ekonomi Bisnis Indonesia
Publisher : Sekolah Tinggi Ilmu Ekonomi Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36310/jebi.v16i1.254

Abstract

The purpose of this study to determine the influence of the style of leadership, compensation, and job environment on employee performance and job satisfaction on PT Asshidiq Cater Indonesia. The population in this study are all employees of PT Asshidiq Cater Indonesia. The method used is descriptive method with quantitative approach. Based on the research conclusions show leadership styles have a significant impact on job satisfaction, compensation has a significant influence on job satisfaction, job environment has a significant effect on job satisfaction, job satisfaction has a significant influence on employee performance, leadership style does not have a significant influence on employee performance, the working environment has an influence on employee performance.