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All Journal Sebatik Majalah Ilmiah Manajemen dan Bisnis
Ady Achadi
Fakultas Ekonomika dan Bisnis Universitas Wijayakusuma Purwokerto
Computer Science & IT Economics, Econometrics & Finance

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PENGARUH PENERAPAN TOTAL QUALITY MANAGEMENT TERHADAP KINERJA KARYAWAN PADA LEMBAGA KURSUS DAN PELATIHAN AMERICAN ENGLISH COURSE PURWOKERTO Mayla Surveyandini; Ady Achadi
Sebatik Vol 25 No 1 (2021): Juni 2021
Publisher : STMIK Widya Cipta Dharma

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (300.92 KB) | DOI: 10.46984/sebatik.v25i1.1214

Abstract

Penelitian dengan judul “Pengaruh Penerapan Total Quality Management (TQM) Terhadap Kinerja Karyawan Pada Lembaga Kursus dan Pelatihan American English Course Purwokerto” ini bertujuan untuk menganalisis pengaruh penerapan TQM terhadap Kinerja Karyawan. Dari hasil penelitian ini diharapkan memberikan kontribusi yang positif baik bagi pihak perusahaan maupun pihak lainnya. Adapun jumlah sampel yang digunakan sebanyak 24 responden dan teknik pengambilan sampelnya menggunakan metode simple random sampling. Variabel independen dalam penelitian ini adalah Total Quality Management (TQM) dengan indikator Total Management Support, Quality Information, Process Management dan Product Design, dengan variabel dependennya adalah Kinerja Karyawan dengan indikator Lingkungan Kerja, Kemauan Kerja dan Kemampuan Kerja. Alat analisis dan pengujian hipotesisnya menggunakan Partial Least Square (PLS) dengan software WarpPLS used: 5.0. Hasil analisis data menggunakan PLS, ditemukan bahwa semua indikator empirik yang digunakan telah memenuhi pengujian outer model yang meliputi convergent validity, discriminant validity dan composite reliability dan pengujian inner model dengan melihat R-square-nya. Dengan menggunakan analisa PLS, dihasilkan P-valuenya < 0,05 yang berarti hipotesis yang diajukan dalam penelitian ini yaitu penerapan TQM berpengaruh signifikan terhadap Kinerja Karyawan dapat diterima.
PENILAIAN KINERJA PERUSAHAAN MELALUI PENERAPAN KONSEP BALANCED SCORECARD Mayla Surveyandini; Ady Achadi
Majalah Imiah Manajemen & Bisnis Vol 17 No 2 (2020): Majalah Ilmiah Manajemen & Bisnis
Publisher : FEB UNWIKU PURWOKERTO

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (892.621 KB)

Abstract

The study with the title "Corporate Performance Assessment Through the Application of the Balanced Scorecard Concept" aims to assess company performance through the concept of balanced scorecard, which includes all four perspectives which are viewed from a financial perspective, consumer / customer perspective, internal business process perspective and learning and growth perspective. The results of this study are expected to make a positive contribution to both the company and other parties. The samples used are employees and teaching staff in the American English Course environment and the sampling technique uses simple random sampling method. Assessment from a financial perspective uses 3 (three) ratios, i.e. liquidity ratios consisting of current ratio and quick ratio. The solvency ratio consists of debt ratio and debt to equity ratio and profitability ratio consists of return on assets and return on equity. For the consumer / customer perspective using the customer profitability ratio. Internal business perspective uses the ratio of administrative expense to total revenue. While the growth and learning perspective uses benchmarks for employee productivity, employee training and employee satisfaction. For employee satisfaction variables using data validity and reliability testing, where the results indicate the instrument items are valid and reliable statements
Co-Authors Mayla Surveyandini