Gading Titiswari
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Journal : Jurnal IPI (Ikatan Pustakawan Indonesia)

Inovasi Layanan Perpustakaan Dalam Masa Pandemi Covid-19: Studi Kasus di UPT Perpustakaan Proklamator Bung Karno Blitar Friska Fauzi; Pricilia Dyah Prastiti; Gading Titiswari
Jurnal IPI (Ikatan Pustakawan Indonesia) Vol. 6 No. 1 (2021): Mei
Publisher : Ikatan Pustakawan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (438.947 KB) | DOI: 10.1234/jurnal ipi.v6i1.96

Abstract

Library must inovate in order to keep gave services to people in Covid-19 pandemic era.Library must inovate in order to keep gave services to people in Covid-19 pandemic era. This study aims to determine the service innovation carried out by UPT Proklamator Bung Karno Library during the Covid-19 pandemic. The research data were processed using a qualitative approach with descriptive analysis. The data was collected by observation techniques, interviews, and documentation study on UPT Proklamator Bung Karno Library’s website and social medias. The results showed that: UPT Proklamator Bung Karno Library had made service innovations in various aspects during the Covid-19 pandemic. First, do online loan system. Second, open online member registration. Third, create live chat application on the website. Fourth, provide e-book collections on the website and Google play store application. Fifth, hold webinars and online discussions.