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All Journal SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Nusantara Hasana Journal
Kurnia Yahya
STMIK Profesional
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Control & Systems Engineering Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Journal : Nusantara Hasana Journal

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STUDENT SATISFACTION ANALYSIS OF ADMINISTRATIVE SERVICE PERFORMANCE AT PROFESSIONAL STMIK Kurnia Yahya; Suardi Hi Baharuddin; Satriawaty Mallu; Nasaruddin
Nusantara Hasana Journal Vol. 2 No. 12 (2023): Nusantara Hasana Journal, May 2023
Publisher : Yayasan Nusantara Hasana Berdikari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59003/nhj.v2i12.851

Abstract

This study aims to determine student satisfaction with STMIK Professional Academic Administration Services based on Tangibles, Responsiveness, Reliability, Empathy, and Assurance aspects. descriptive with a quantitative approach. The population of this study was 454 students of the 2018-2021 STMIK Professional class. The sampling technique was carried out by proportional stratified random sampling. The sample size is 100 people. The data collection technique used an attitude scale. The data analysis technique used a trend test and the percentage of the frequency distribution of each aspect of satisfaction
Co-Authors Musdalifah Thamrin Nasaruddin Satriawaty Mallu Suardi Hi Baharuddin