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Journal : JOURNAL OF INFORMATION SYSTEM RESEARCH (JOSH)

Penerapan Metode SOSTAC dalam Perancangan Sistem Informasi Space Rent UMKM Stasiun Rugaiyah Balqis; Pacu Putra; Nabila Rizky Oktadini; Alsella Meiriza; Putri Eka Sevtiyuni
Journal of Information System Research (JOSH) Vol 4 No 3 (2023): April 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v4i3.3247

Abstract

The provision of Space rent or space rental for LRT station MSMEs in Palembang City is a form of sensitivity and concern for economic growth in Indonesia. Currently, the dissemination of information regarding the provision of space rent for MSMEs is only limited to several social media such as Facebook and Instagram. This research aims to be able to provide new opportunities in the form of designing a marketing information system for Space rent UMKM at the Palembang City LRT station using a website. System design must be by applying methods that can formulate, control, and evaluate the system so that it can be right on target according to user needs. This research is a descriptive qualitative research using the results of the analysis of direct interviews with five informants consisting of business development parties of the South Sumatra Light Railway Management Center, station UMKM business actors, and the general public which are used as reference materials for the formulation of analyses into the method used, namely the SOSTAC method which is implemented through a prototype website and tested through blackbox testing. The results of this research are in the form of the Palembang City LRT Station Space rent MSME website which can be used as a marketing media and MSME sales information system according to user needs. Based on testing through blackbox testing, it was found that the Palembang City LRT Station UMKM Space rent website had run well.
Penerapan Goal Directed Design dalam Perancangan Ulang User Interface pada Admin Marketplace BUILD ID Helmalia Sandy; Pacu Putra; Allsela Meiriza; Nabila Rizky Oktadini; Putri Eka Sevtiyuni
Journal of Information System Research (JOSH) Vol 5 No 1 (2023): Oktober 2023
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i1.4183

Abstract

Build Id is a website and application-based marketplace that provides various construction needs, both products and services. The Build Id design by PT Semen Baturaja Tbk is aimed at the community as a form of implementing digital transformation in Indonesia. But the design process, to requires evaluation and improvement before it is inaugurated. This is done to avoid complaints, which can reduce the performance of applications and companies. This study aims to help design the Build Id user interface so that it is more focused on the features to be implemented so that the results can match the user's needs. In testing, this study uses the Goal Directed Design method which focuses on designing application designs by identifying user goals and needs. The results of the test prove that the Build Id marketplace for Admins is running well and as expected.
Analisis User Experience Pada Aplikasi Mobile Alfagift dengan Menggunakan Metode Heart Metrics Mulyadi Mulyadi; Allsela Meiriza; Nabila Rizky Oktadini; Pacu Putra; Putri Eka Sevtiyuni
Journal of Information System Research (JOSH) Vol 5 No 3 (2024): April 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i3.4993

Abstract

Alfagift is a mobile-based application launched in 2015 by alfamart. Alfagift mobile application has 6 interesting features in the form of making it easier for users to get various benefits provided by the Alfagift application. The six features in question include Offer (Promo), Voucher, Catalogue, Messages, Store Locator, and Contact Us. As a loyal alfamart customer, you must have this application to get the benefits that have been provided. Plus, using the Alfagift application will get various other benefits. There are problems such as frequent failed transactions, no information about expiration dates , applications often experience technical problems such as bugs and not all people can use it because the interface is too complex. The purpose of the study is to analyse the user experience of Alfagift users in the form of 5 variables in Heart Metrics and suggest improvements for the Alfagift application in the future so that it becomes a better application. This study used 100 people in Palembang city, based on the answers from respondents, the results of 5 different variables were obtained in the form of Happiness getting a percentage of 73.13%, Engagement getting a percentage of 77.2%, Adoption getting a percentage of 76.8%, Retention getting a percentage of 72.93%, Task success getting a percentage of 76.26%, and overall getting a percentage of 75.26% so that it can be stated that the alfagift application is classified as good.
Analisis Komparasi User Experience Pada Aplikasi OVO dan DANA dengan Metode User Experience Questionnaire Rabiatul Adawiyah; Nabila Rizky Oktadini
Journal of Information System Research (JOSH) Vol 5 No 3 (2024): April 2024
Publisher : Forum Kerjasama Pendidikan Tinggi (FKPT)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/josh.v5i3.5098

Abstract

The development of digital wallet technology, especially through smartphone platforms such as OVO and DANA, has changed the financial transaction landscape significantly. Both applications function as digital payment tools, but they have differences in features, layout, colors and performance. User experience (UX) is the basis of research because it is a crucial factor in the success of a product or service. By comparing the two applications through UEQ, we can provide valuable insight into the strengths and weaknesses of each platform, as well as provide a broader view of trends and best practices in user experience design in the digital payments industry, and hope to gain a deeper understanding of these aspects. -which aspects influence user satisfaction and how the two compare. The UEQ method will help identify the strengths and weaknesses of each application in terms of attractiveness, efficiency, perspicuity, dependability, stimulation and novelty. Thus, getting more comprehensive insights for application developers and other stakeholders to improve the quality of service and user experience of both applications. The User Experience Questionnaire (UEQ) questionnaire was given to 115 respondents. The results of the UEQ questionnaire on the OVO and DANA applications show positive evaluation aspects given to both applications. The mean value of the OVO application based on the aspects of attractiveness (1.99), efficiency (2.07), dependability (1.77), stimulation (1.79), novelty (1.75) obtained the "Excellent" category, perspicuity aspect (1.91) received the "Good" category. Meanwhile, the mean value obtained by DANA based on the aspects of attractiveness (2.10), perspicuity (2.23), efficiency (1.92), stimulation (1.94), novelty (1.64) obtained the "Excellent" category, the dependability aspect (1.59) obtained the "Good" category.