Based on the results of the current use of e-commerce, it cannot be separated from how the perceptions of product designer actors in mapping the story of the user experience that will become the target. Where it is also used as a validation medium for digital products that will be accepted by the target user. The results of research on journals about the role of User experience (UX) and User Interface (UI) will be closely related to concepts, research to designs that will be accepted by customers, and will have a major impact on customer satisfaction, which cannot be separated from structured observations. also. How to determine user experience that allows documenting user experience results can be divided in several ways, including Internalization of Design Basics Understand Design Process, Principles, and How to Communicate. User testing is carried out in various ways, both qualitative and quantitative. Some things you need to understand: the application of testing carried out by product management-based companies to determine user needs, including Prototyping FutureCourse By providing a FutureCourse case study app with guidance through links, explaining about empathy / empathy for users, define / definition, Ideate, Prototype, and test process with assistance.. Note.me prototyping is intended from this prototyping is how to integrate user stories, user flow and information architecture that will be implemented. various kinds of testing, either by publishing tests, or private tests / assistance in usability tests, to achieve results that are close to the basic implementation.