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All Journal Al-Amwal : Jurnal Ekonomi dan Perbankan Syari\'ah Abadi: Jurnal Ahmad Dahlan Mengabdi
Rokhmat Subagiyo
UIN Sayyid Ali Rahmatullah Tulungagung
Religion Economics, Econometrics & Finance Education Industrial & Manufacturing Engineering

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Journal : Al-Amwal : Jurnal Ekonomi dan Perbankan Syari\'ah

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Mitigating IT Risk of Bank Syariah Indonesia: A Study of Cyber Attack on May 8, 2023 Rini Fitriani; Rokhmat Subagiyo; Binti Nur Asiyah
Al-Amwal : Jurnal Ekonomi dan Perbankan Syari'ah Vol 15, No 1 (2023)
Publisher : IAIN Syekh Nurjati Cirebon

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24235/amwal.v15i1.14124

Abstract

The rapid development of information technology in Indonesia cannot be overlooked. Technological advancements in all fields must be implemented, including in the world of Islamic banking. Customers need convenience, smoothness, security, and flexibility in digital banking services. Bank Syariah Indonesia (BSI) is the largest Islamic bank in Indonesia. The hashtag "Bank Syariah Indonesia (BSI)" became a trending topic a few days after May 8, 2023. This happened due to the disruption of BSI's information system, causing customers to be unable to conduct banking transactions. Customers were greatly affected by this incident. The purpose of this research is to identify the information technology mitigation efforts carried out by BSI in relation to the incident. This research utilizes a qualitative approach and primary data sources. The primary data used is derived from Twitter, collected from May 4 to May 11, 2023, and reliable websites. The data from Twitter is processed and analyzed using Maxqda 2020 and Gephi version 0.9.6 software for Windows 10 64-bit. The conclusion of this research is that BSI's information technology mitigation efforts are still slow.
Co-Authors Ahmad Syaichoni Binti Nur Asiyah Rini Fitriani