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All Journal Jurnal Transformatika Engagement: Jurnal Pengabdian Kepada Masyarakat The Indonesian Journal of Computer Science
Theresia Herlina Rochadiani
Pradita University
Religion Arts Humanities Computer Science & IT Education Electrical & Electronics Engineering Engineering Social Sciences

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Journal : Jurnal Transformatika

 1 
Sentiment Analysis of YouTube Comments Toward Chat GPT Theresia Herlina Rochadiani
Jurnal Transformatika Vol 21, No 1 (2023): July 2023
Publisher : Jurusan Teknologi Informasi Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/transformatika.v21i2.7033

Abstract

Sentiment analysis is used for analyzing the emotions and attitudes expressed in text data. In this study, sentiment analysis is used to understand people’s enthusiasm toward Chat GPT. The primary objective of this study is to investigate the acceptance of people of new artificial intelligence technology, Chat GPT, that may change the future. To get a deep understanding of it, a large dataset of user comments from YouTube is collected and then data pre-processing is done by removing stop words, punctuations, and irrelevant information. Using Text Blob and VADER approaches, comments are classified into positive, neutral, and negative categories. The result shows that most users have a positive sentiment to receive and use Chat GPT. The contribution of this study is to provide insights into the sentiment of people’s response to Chat GPT, which can inform user acceptance of the language model development and give guide its future applications.
Co-Authors Gabriel Alexander Handri Santoso Justin Laurenso Ninuk Yasmarini Novia Pramesti Aprilia Sherensia Putri Angeliani Vartin Suhandi William Widjaja