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All Journal Aptisi Transactions on Management International Transactions on Education Technology (ITEE)
Ming, Li Wei
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Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Social Sciences

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Journal : Aptisi Transactions on Management

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Leadership Styles and Employee Engagement: A Management Perspective in the Service Industry Sana, Eirene; Ming, Li Wei; Hernandez, Daniel; Kask, Rasmus
APTISI Transactions on Management (ATM) Vol 8 No 2 (2024): ATM (APTISI Transactions on Management: May)
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/atm.v8i2.2272

Abstract

This study delves into the relationship between leadership styles and employee engagement within the service sector. Employing a qualitative approach, the research involved in-depth interviews with 50 respondents from diverse service organizations. The findings underscore that transformational leadership, emphasizing inspiration and individual development, significantly impacts employee engagement. Transactional leadership, which centers on rewards and punishments, also influences engagement, albeit to a lesser degree. Conversely, laissez-faire leadership, characterized by minimal intervention and full autonomy for employees, exhibits the weakest impact. These findings emphasize the significance of deploying suitable leadership styles to bolster employee engagement and performance in service-oriented industries. The study offers practical insights for managers seeking to cultivate effective leadership strategies, thereby nurturing supportive and motivating work environments conducive to enhancing overall organizational performance. By comprehending the ramifications of different leadership approaches, managers can better steer their organizations toward success in industries reliant on human interaction. Thus, this research not only enriches the academic discourse on leadership and employee engagement but also furnishes pragmatic guidance for practitioners in the service industry to tailor leadership practices according to their organizational dynamics, fostering sustainable growth and success.
The Future of Work: How Digital Tools are Transforming Human Resource Management Bist, Ankur Singh; Zakaria, Noor Azura; Anwar, Nizirwan; Jacqueline, Greisy; Ming, Li Wei
APTISI Transactions on Management (ATM) Vol 8 No 3 (2024): ATM (APTISI Transactions on Management: September)
Publisher : Pandawan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33050/atm.v8i3.2355

Abstract

This study examines the transformative role of digital tools in reshaping key functions of Human Resource Management (HRM), including recruitment, training, performance management, and employee engagement. Employing a mixed-method approach, it integrates quantitative survey data with qualitative insights from HR professionals to assess the impact of digital technologies on HR functions. The results indicate a 35% improvement in recruitment effi ciency, enhanced employee development, and significant advances in perfor- mance management through the adoption of digital tools. Moreover, digital engagement platforms have reduced employee turnover, particularly in remote work environments. Despite these benefits, challenges such as resistance to change and digital skill gaps persist, requiring attention for successful imple- mentation. The study contributes to academic literature by addressing these challenges and offering practical guidance for organizations. Future research should explore the long-term effects of digital transformation and the role of emerging technologies like blockchain in further revolutionizing HRM prac- tices.
Co-Authors Bist, Ankur Singh Hernandez, Daniel Jacqueline, Greisy Kask, Rasmus Nizirwan Anwar Sana, Eirene Wilson, Ashley Zakaria, Noor Azura