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Journal : Jurnal Studi Inovasi

Pemenuhan Aspek Layanan Publik Ramah Rentan di Sekolah Menengah Kejuruan SMTI Padang demi Tercapainya Kondisi Layanan Publik yang Prima Hidayati, Syarifah; Sylvi, Sylvi
Jurnal Studi Inovasi Vol. 4 No. 1 (2024): Jurnal Studi Inovasi
Publisher : Inovbook

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52000/jsi.v4i1.147

Abstract

SMTI Padang is one of the education units under the Industrial Human Resources Development Agency (BPSDMI) of the Ministry of Industry of the Republic of Indonesia. Like an institution that provides public services, in this case the field of education, SMTI Padang Vocational School routinely conducts learning environment surveys. The results of this learning environment survey are then outlined in an Education Report Card which contains several indicators that must be addressed and improved for the smooth running of the system. For the results in 2022, there are several service sectors that must be improved, especially for public services in vulnerable areas. Where, SMTI Padang Vocational School with a limited area must be able to maximize environmental conditions so that it can still provide good services in all fields for all parties, especially in vulnerable areas. Special groups are those who often experience obstacles that can cause rights to be violated, because often experience discrimination due to societal culture. Komnas HAM often finds discrimination and unpleasant treatment in terms of physical, economic and legal accessibility towards this group. SMTI Padang Vocational High School provides and completes vulnerable-friendly public services for the comfort of all aspects of those who visit SMTI Padang Vocational School in the future. The existing condition of the provision of infrastructure that is friendly to vulnerable groups meets the required indicators. From the results of improvements and additions to vulnerable-friendly public services, SMTI Padang follows the Vulnerable-Friendly Yanlik assessment as assessed by the Ministry of Administrative and Bureaucratic Reform. SMK SMTI Padang is also the only school unit appointed by the Ministry of Industry to take part in this assessment. As for this assessment, SMTI Padang Vocational School received Very Good results, which means it obtained a score in the range of 81-90 in accordance with the Decree of the Minister for Empowerment of State Apparatus and Bureaucratic Reform of the Republic of Indonesia Number 815 of 2023 concerning Monitoring and Evaluation Results of the Provision of Vulnerable Group-Friendly Facilities and Infrastructure. 2023.