Jurnal Pengembangan Teknologi Informasi dan Ilmu Komputer
Vol 3 No 7 (2019): Juli 2019

Evaluasi Kepuasan Pengguna Akhir Terhadap Sistem Informasi Akademik (SIAKAD) Universitas Islam Negeri Maulana Malik Ibrahim Malang Menggunakan Metode End-User Computing Satisfaction (EUCS)

Meirina Fatima (Fakultas Ilmu Komputer, Universitas Brawijaya)
Yusi Tyroni Mursityo (Fakultas Ilmu Komputer, Universitas Brawijaya)
Niken Hendrakusma Wardani (Fakultas Ilmu Komputer, Universitas Brawijaya)



Article Info

Publish Date
02 Aug 2019

Abstract

Sistem Informasi Akademik (SIAKAD) Universitas Islam Negeri Maulana Malik Ibrahim Malang (UIN Maliki Malang) is an information system used to serve students in UIN which using terchnology. However, in the practicing UIN Maliki Malang get complaints were received by students such as inaccurate scores of students, servers often have problems, less attractive interface, grammar cannot be understand and difficuld for students to use SIAKAD due to the absence of a guidebook. To increase end-user satisfaction, it is necessary to evaluate the end-user of SIAKAD Maliki UIN Malang. This study aims to describe the factors that oppose the End User Computation Satisfaction (EUCS) method towards SIAKAD Maliki UIN Malang which consists of content variables, accuracy, format, ease of use, timeliness, and user satisfaction. This study used a sample of 120 respondents. The analysis used is descriptive statistical analysis. The results of the evaluation indicate that the content of the variable has a value of 3.08 included in the category of satisfaction. While the variables of accuracy has a value of 2.75 included in the category of dissatisfaction, format has a value of 2.90 included in the category of dissatisfaction, ease of use has a value of 2.89 included in the category of dissatisfaction, timeliness has a value of 2.64 included in the category of dissatisfaction, and user satisfaction has a value of 2.89 included in the category of dissatisfaction. Recommendations that can be given to variables included in the category are not satisfied

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Journal Info

Abbrev

j-ptiik

Publisher

Subject

Computer Science & IT Control & Systems Engineering Education Electrical & Electronics Engineering Engineering

Description

Jurnal Pengembangan Teknlogi Informasi dan Ilmu Komputer (J-PTIIK) Universitas Brawijaya merupakan jurnal keilmuan dibidang komputer yang memuat tulisan ilmiah hasil dari penelitian mahasiswa-mahasiswa Fakultas Ilmu Komputer Universitas Brawijaya. Jurnal ini diharapkan dapat mengembangkan penelitian ...